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User experience Jobs in Mirabel, QC

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User experience • mirabel qc

Last updated: 4 days ago

IT support executive

Artech LLC~MONTREAL & MIRABEL, QC
Permanent

Title: IT support executive.Location: Montreal, Quebec , Hybrid: 3 days in office Required.Desktop Operations & Escalations (DOE) – White Glove Support.VIP Support Lead / Executive S... Show more

Sandwich Artist

QuebecMirabel, Quebec, Canada
Full-time +1

As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things:.Providing an excellent Guest experience.Preparing and serving great food .Keeping restaurants clean and beaut... Show more

Rogers WFH Sales Consultant - 1 Year Experience Required

RogersMirabel, Quebec
Remote
Full-time

Experience & Qualifications:.A minimum of 2 years of verifiable sales experience is required.Please note that general retail roles (e.Formal training in a recognized sales methodology (e.MEDDIC... Show more

 • Promoted

English Private Tutoring Jobs Saint-Colomban

SuperprofSaint-Colomban, Canada
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Part Time Sales Associate - BOSS Outlet, Mirabel

HUGO BOSSMirabel, CA
Part-time

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 14,000 employees worldwide.As versatile as we are, we are united by a common goal: We love fashion, ... Show more

Banking Advisor (On-Site)

National BankSaint-Joseph-Du-Lac
Full-time +2

Advisory services, Personal banking, Advisory services, Mortgage products .Blainville, Joliette, Laval, Lavaltrie, Lorraine, Mascouche, Mirabel, Rawdon, Repentigny, Saint-Eustache, Saint-Felix-De-V... Show more

Supervisor - retail

IGA EXTRA MARCHE ST-CANUT INC.Mirabel, QC, Canada
Full-time +3

Heures de travail: 40 to 45 hours per week.College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Assign sales workers to duties.Hire and train or arrange... Show more

Smart Working even without experience

Clubshop | USMirabel, Quebec
Full-time

Discover The System MyLeadBiz  That’s Helping Newbies Earn Daily.Turn free traffic into  $100+ per day  with this beginner-friendly biz opp strategy.No product or tech skills n... Show more

Systems Administrator (Engineering)

L3Harris TechnologiesMirabel, Quebec
Full-time

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ... Show more

Store manager - retail

cyclosphere sportsMirabel, QC, Canada
Full-time +1

Heures de travail: 35 hours per week.College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Direct and control daily operations.Plan and organize daily op... Show more

Part Time Stock Associate - BOSS Outlet, Mirabel

HUGO BOSSMirabel, CA
Part-time

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 14,000 employees worldwide.As versatile as we are, we are united by a common goal: We love fashion, ... Show more

Aide-peintre de bâtiments

Les Entreprises De Peinture Errol Belanger Et Fils IncMirabel, QC, Quebec, Canada
Full-time

Description de l’offre d’emploi. Show more

Administrative assistant

Randstad CanadaMirabel, Quebec, CA
Temporary
Quick Apply

Are you a dynamic candidate with experience in an administrative position? Do you think being able to work in a great company in Mirabel is a golden opportunity? In addition, are you a versatile, v... Show more

Banking advisor (On-Site)

National BankSaint-Joseph-Du-Lac, Quebec
Full-time +2

Advisory services, Personal banking .A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as th... Show more

Earn automatically with your 3D Mall.Activate it for $19.90.This is work from home online with

ClubshopMirabel, Quebec
Remote
Full-time

Working online with ClubShop Rewards means working alongside a reliable, modern, and dynamic company, serving consumers and companies all over the world.ClubShop Rewards has been offering a serious... Show more

Aircraft Structure Assembler

Gestal Amérique du Nord Inc.Mirabel Southwest, QC, ca
Full-time

Work from instructions provided in the form of assembly manuals and visual aids;.Use templates and position PVA components, engineering drawings, or any other materials provided by the Methods Depa... Show more

Agricultural engineer

Vergers Rochon inc.Mirabel, QC, Canada
Full-time +1

Are you authorized to work in Canada?.This position is a paid internship that encourages on-the-job training and skill development.Heures de travail: 30 hours per week. Show more

Senior Avionics Engineer

AversanMirabel, QC, Canada
Full-time

Aversan delivers leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space industries.We are currently seeking a qualified.The candidate will b... Show more

IT support executive

IT support executive

Artech LLC~MONTREAL & MIRABEL, QC
26 days ago
Job type
  • Permanent
Job description
Title: IT support executive
Location: Montreal, Quebec , Hybrid: 3 days in office Required
Duration: 6 Months

Pay range: C$60 INC

Job Description:
Desktop Operations & Escalations (DOE) – White Glove Support
(VIP Support Lead / Executive Support Lead / EUC Escalation Lead / White Glove Desktop Lead)


Job Summary:
We are seeking a highly experienced White Glove Support professional with 12+ years in Desktop Operations / EUC to provide premium, high-touch executive/VIP support and lead L3 escalations across enterprise end-user computing services. This role requires strong technical depth, excellent stakeholder management, and the ability to drive operational excellence through incident/problem management, major incident handling, service improvement, and standardization.

The ideal candidate has proven experience supporting CXO/VIP users, managing escalations end-to-end, improving SLA adherence, and collaborating across infrastructure, network, security, identity, collaboration, and application teams.

Key Responsibilities:
White Glove / VIP & Executive Support:
Deliver high-touch, proactive support to CXO/VIP users (onsite/remote/hybrid).
Own end-to-end resolution for executive incidents—ensure minimal downtime and high satisfaction.
Manage confidential/high-visibility issues with discretion and professionalism.

Desktop Operations & Escalation Management (L3):
Act as an escalation point for complex EUC issues: OS, endpoint security, collaboration tools, identity, access, and device management.
Drive technical triage, root-cause isolation, and resolution across cross-functional teams.
Handle recurring incidents through problem management and permanent fix implementation.
Build/maintain knowledge articles, runbooks, and escalation playbooks.
Ensure timely communications to stakeholders and leadership during outages.
Perform RCA with corrective/preventive actions and track closure.
Experience in Desktop Operations / EUC / End User Services with strong escalation ownership.
Demonstrated experience in VIP/Executive White Glove support in large enterprise environments.
Strong exposure to ITIL processes (Incident, Problem, Change) and service management tools

Support and troubleshoot across:
Windows 10/11, macOS (optional based on environment), MS Office/365 apps
Outlook/Teams, audio/video conferencing, meeting room tech (where applicable)
Active Directory / Azure AD (Entra ID), SSO/MFA, certificates
Intune/SCCM/MECM, patching, software deployment, device compliance
BitLocker, endpoint encryption, DLP, EDR tools (Defender/CrowdStrike etc.)
Printing, network access (VPN/Wi-Fi), remote access tooling

Technical Skills
Troubleshooting in Windows OS, Office/M365, Teams/Outlook, drivers, patching, performance.
knowledge of AD/Azure AD (Entra ID), MFA, SSO, conditional access (as applicable).
Expertise with endpoint management (Intune and/or SCCM/MECM), packaging, deployments.
Understanding of endpoint security controls: encryption, EDR, VPN, certificates, device compliance.
Strong fundamentals in networking (DNS, DHCP, proxy, Wi-Fi, VPN) for endpoint diagnostics.