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User experience Jobs in Mirabel, QC

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User experience • mirabel qc

Last updated: 4 days ago

IT support executive

Artech LLC~MONTREAL & MIRABEL, QC
Permanent

Title: IT support executive.Location: Montreal, Quebec , Hybrid: 3 days in office Required.Desktop Operations & Escalations (DOE) – White Glove Support.VIP Support Lead / Executive S... Show more

Rogers WFH Sales Consultant - 1 Year Experience Required

RogersMirabel, Quebec
Remote
Full-time

Experience & Qualifications:.A minimum of 2 years of verifiable sales experience is required.Please note that general retail roles (e.Formal training in a recognized sales methodology (e.MEDDIC... Show more

 • Promoted

Part Time Sales Associate - BOSS Outlet, Mirabel

HUGO BOSSMirabel, CA
Part-time

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 14,000 employees worldwide.As versatile as we are, we are united by a common goal: We love fashion, ... Show more

Supervisor - retail

IGA EXTRA MARCHE ST-CANUT INC.Mirabel, QC, Canada
Full-time +3

Heures de travail: 40 to 45 hours per week.College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Assign sales workers to duties.Hire and train or arrange... Show more

Smart Working even without experience

Clubshop | USMirabel, Quebec
Full-time

Discover The System MyLeadBiz  That’s Helping Newbies Earn Daily.Turn free traffic into  $100+ per day  with this beginner-friendly biz opp strategy.No product or tech skills n... Show more

Systems Administrator (Engineering)

L3Harris TechnologiesMirabel, Quebec
Full-time

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ... Show more

Sandwich Artist

QuebecSt Joseph-Du-Lac, Quebec, Canada
Full-time +1

As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things:.Providing an excellent Guest experience.Preparing and serving great food .Keeping restaurants clean and beaut... Show more

Store manager - retail

cyclosphere sportsMirabel, QC, Canada
Full-time +1

Heures de travail: 35 hours per week.College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Direct and control daily operations.Plan and organize daily op... Show more

Aide-peintre de bâtiments

Les Entreprises De Peinture Errol Belanger Et Fils IncMirabel, QC, Quebec, Canada
Full-time

Description de l’offre d’emploi. Show more

Administrative assistant

Randstad CanadaMirabel, Quebec, CA
Temporary
Quick Apply

Are you a dynamic candidate with experience in an administrative position? Do you think being able to work in a great company in Mirabel is a golden opportunity? In addition, are you a versatile, v... Show more

Project Development Advisor - Spanish Required

Cuso InternationalMirabel, Quebec
Permanent

This Volunteer Placement is Located in:.Please submit a Spanish Resume and Statement of Interest.Open to Canadian Citizens and Permanent Residents of Canada only.Join Cuso International as a Projec... Show more

Arithmetic Private Tutoring Jobs Mirabel

SuperprofMirabel, Canada
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Private Banker (Hybrid)

National BankLaval, Saint-Jerome
Full-time +2

Advisory services, Commercial banking .A career as a Private Banker within the Private Banking 1859 (PB1859) team at National Bank means acting as a trusted expert in financial planning, wealth man... Show more

Earn automatically with your 3D Mall.Activate it for $19.90.This is work from home online with

ClubshopMirabel, Quebec
Remote
Full-time

Working online with ClubShop Rewards means working alongside a reliable, modern, and dynamic company, serving consumers and companies all over the world.ClubShop Rewards has been offering a serious... Show more

Aircraft Structure Assembler

Gestal Amérique du Nord Inc.Mirabel Southwest, QC, ca
Full-time

Work from instructions provided in the form of assembly manuals and visual aids;.Use templates and position PVA components, engineering drawings, or any other materials provided by the Methods Depa... Show more

Full-Stack Developer – AI & Automation

RobotShop IncLapointe Building , Mirabel, Quebec, Canada
Permanent

AI, automation, and custom-built tools.We are searching for a full-stack “wiz” who is passionate about emerging technologies, unafraid to take risks, quick to learn, and eager to build useful, powe... Show more

Agricultural engineer

Vergers Rochon inc.Mirabel, QC, Canada
Full-time +1

Are you authorized to work in Canada?.This position is a paid internship that encourages on-the-job training and skill development.Heures de travail: 30 hours per week. Show more

Senior Avionics Engineer

AversanMirabel, QC, Canada
Full-time

Aversan delivers leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space industries.We are currently seeking a qualified.The candidate will b... Show more

IT support executive

IT support executive

Artech LLC~MONTREAL & MIRABEL, QC
26 days ago
Job type
  • Permanent
Job description
Title: IT support executive
Location: Montreal, Quebec , Hybrid: 3 days in office Required
Duration: 6 Months

Pay range: C$60 INC

Job Description:
Desktop Operations & Escalations (DOE) – White Glove Support
(VIP Support Lead / Executive Support Lead / EUC Escalation Lead / White Glove Desktop Lead)


Job Summary:
We are seeking a highly experienced White Glove Support professional with 12+ years in Desktop Operations / EUC to provide premium, high-touch executive/VIP support and lead L3 escalations across enterprise end-user computing services. This role requires strong technical depth, excellent stakeholder management, and the ability to drive operational excellence through incident/problem management, major incident handling, service improvement, and standardization.

The ideal candidate has proven experience supporting CXO/VIP users, managing escalations end-to-end, improving SLA adherence, and collaborating across infrastructure, network, security, identity, collaboration, and application teams.

Key Responsibilities:
White Glove / VIP & Executive Support:
Deliver high-touch, proactive support to CXO/VIP users (onsite/remote/hybrid).
Own end-to-end resolution for executive incidents—ensure minimal downtime and high satisfaction.
Manage confidential/high-visibility issues with discretion and professionalism.

Desktop Operations & Escalation Management (L3):
Act as an escalation point for complex EUC issues: OS, endpoint security, collaboration tools, identity, access, and device management.
Drive technical triage, root-cause isolation, and resolution across cross-functional teams.
Handle recurring incidents through problem management and permanent fix implementation.
Build/maintain knowledge articles, runbooks, and escalation playbooks.
Ensure timely communications to stakeholders and leadership during outages.
Perform RCA with corrective/preventive actions and track closure.
Experience in Desktop Operations / EUC / End User Services with strong escalation ownership.
Demonstrated experience in VIP/Executive White Glove support in large enterprise environments.
Strong exposure to ITIL processes (Incident, Problem, Change) and service management tools

Support and troubleshoot across:
Windows 10/11, macOS (optional based on environment), MS Office/365 apps
Outlook/Teams, audio/video conferencing, meeting room tech (where applicable)
Active Directory / Azure AD (Entra ID), SSO/MFA, certificates
Intune/SCCM/MECM, patching, software deployment, device compliance
BitLocker, endpoint encryption, DLP, EDR tools (Defender/CrowdStrike etc.)
Printing, network access (VPN/Wi-Fi), remote access tooling

Technical Skills
Troubleshooting in Windows OS, Office/M365, Teams/Outlook, drivers, patching, performance.
knowledge of AD/Azure AD (Entra ID), MFA, SSO, conditional access (as applicable).
Expertise with endpoint management (Intune and/or SCCM/MECM), packaging, deployments.
Understanding of endpoint security controls: encryption, EDR, VPN, certificates, device compliance.
Strong fundamentals in networking (DNS, DHCP, proxy, Wi-Fi, VPN) for endpoint diagnostics.