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Service Dispatcher
Broadway RefrigerationBurnaby, BC, CanadaDispatcher
AdeccoRichmond, British ColumbiaLead Dispatcher (Aggregates)
Lehigh Hanson Inc.Vancouver, Metro Vancouver Regional District, CA- New!
Lead Dispatcher (Aggregates)
Heidelberg MaterialsVancouver, British Columbia, CanadaDispatcher / Quality Control
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Heidelberg Materials North AmericaVancouver, Metro Vancouver Regional District, CALocal Dispatcher
Canada Cartage GroupBurnaby, Metro Vancouver Regional District, CAService Dispatcher
Trotter & MortonBurnaby, Metro Vancouver Regional District, CADispatcher
Waste Connections, Inc.Vancouver, Metro Vancouver Regional District, CALead Dispatcher (Aggregates)
HeidelbergmaterialsVancouver, Metro Vancouver Regional District, CALead Dispatcher (Aggregates)
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Broadway Refrigeration & Air Conditioning Co. LtdBurnaby, Metro Vancouver Regional District, CA- New!
Service Dispatcher
MicroserveVancouver, Metro Vancouver Regional District, CADispatcher
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Waste Connections of Canada Inc., Vancouver- Toronto, ON (from $ 48,867 to $ 162,238 year)
- Old toronto, ON (from $ 48,867 to $ 162,238 year)
- Calgary, AB (from $ 123,500 to $ 131,000 year)
- Edmonton, AB (from $ 56,063 to $ 68,809 year)
- Regina, SK (from $ 56,063 to $ 68,809 year)
- North York, ON (from $ 57,464 to $ 67,357 year)
- Dartmouth, NS (from $ 56,063 to $ 67,357 year)
- East York, ON (from $ 57,464 to $ 67,357 year)
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Service Dispatcher
Broadway RefrigerationBurnaby, BC, Canada- Full-time
Job Description
Job Description
Salary :
Dispatcher (Mechanical / HVAC Service)
We are seeking a bubbly and upbeat Dispatch Operator with excellent communication skills to join our growing team!
Location : Burnaby, BC (4427 Dawson St) Type : Full-time Department : Service & Dispatch
Why Broadway?
Broadway Refrigeration & Air Conditioning is a COR-Certified, service-first mechanical contractor. HVAC, refrigeration, mechanical and drainage services is our corepreventative maintenance and rapid emergency response are what were known for. As our portfolio grows across the Lower Mainland and Vancouver Island, were adding another talented Dispatcher to our team who thrives in a fast pace, cares about customers, and keeps technicians moving safely and efficiently.
The role
Youll be in a dynamic role; triaging incoming requests, prioritizing work, scheduling the right techs with the right parts, and keeping customers updated from first call to final sign-off. Youll work closely with General Manager, Sales, Accounting, Technicians, and our customers to deliver Broadways trademark urgency, quality, and safety.
What youll do
- Triage & prioritize inbound service calls and PMs; assess urgency, and site access.
- Build schedules & routes for HVAC / R and plumbing / mechanical technicians to maximize efficiency and response times.
- Coordinate parts, tools, permits, and site requirements; align with vendors as needed.
- Communicate proactively with customers on ETAs, status changes, and recommendations.
- Open, update & close work orders; ensure accurate notes, labour, and materials.
- Support safety & compliance (COR) : confirm FLHAs, safety training requirements, and site orientations are in place.
- Monitor after-hours rotation and handoffs; assist with emergency dispatch when required.
- Spot trends (recurring faults, warranty items, access challenges) and flag improvements.
What youll bring
Nice to have
What we offer
Schedule & location