Dispatcher

Adecco is actively seeking a Dispatcher for our client based in Richmond, BC, offering a competitive salary of $20-$26 per hour for this full-time role. As a Dispatcher, you will play a pivotal role in coordinating vehicle movements, ensuring efficient logistics operations, and maintaining high standards of customer service.

Pay Rate : $20-$26 / hour.

Location : Richmond, BC

Job type : Permanent | Full-time

What we Offer :

Employer-paid medical, dental, and vision benefits

Immediately Vested RRSP (Canada) with company match

Paid Vacation, Float, and Care Time

Employer-paid Short-Term Disability, Life Insurance, and Accidental Death and Dismemberment (AD&D)

Long Term Disability

Robust Employee Assistance Program through Telus Health

Employer paid Leap into Service Day to volunteer in your community

Tuition Reimbursement for eligible programs

Stock Options at a discounted rate after 6 months of continuous employment

Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

Company culture of internal promotions, diverse career paths, and rapid advancement

Responsibilities :

Coordinate vehicle movements to and from Vehicle Logistics Centers (VLC), dispatching loads accurately and ensuring timely arrivals.

Enter data manually or electronically into transportation and inventory management systems with precision and efficiency.

Quote transportation services, process transactions, and post charges according to contracts and company policies.

Investigate and resolve discrepancies promptly, communicating findings to relevant stakeholders.

Collaborate with lead drivers to optimize vehicle pickup schedules and efficiency.

Assist in scheduling transport drivers to meet service demand effectively.

Serve as a primary point of contact for transportation services, ensuring excellent customer service and escalating issues as needed.

Promote transportation services in collaboration with Sales & Dealer Relations teams.

Support onboarding, training, and ongoing development of transportation employees.

Ensure compliance with safety standards by scheduling vehicle maintenance and conducting inspections.

Requirements :

Legal eligibility to work and reside in Canada.

High School diploma or equivalent.

1-3 years of experience in a logistics or dispatching role.

Tech-savvy, proficient in Google Suite.

Strong customer service and communication skills.

Excellent organizational and time management abilities.

Post-secondary education in a related field.

Experience with AMS, VTrace, and other OPENLANE systems.

Bilingual proficiency in English and French.