Recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation and one of Canada’s Best Employers for Recent Graduates for 2022, Destination Toyota Burnaby is looking for a Service Dispatcher who is looking for a new challenge!
What we can provide you :
- Competitive and above the market compensation rates!
- Full group health benefits program : extended dental & health, vision care, massage therapy, etc.
- Comprehensive training and professional development program.
- An environment that is friendly, respectful, collaborative and ultimately supports your success.
- Career advancement opportunities!
What You'll Be Doing :
Prioritization and distribution of work to techniciansRepair order write-up for used vehicle reconditioning, PDI's, and detail department internal servicesQuoting internal repairs accurately and consistentlyCommunication with Service Advisors and other departments regularly for vehicle status updatesConstant monitoring of shop work distribution to ensure promised delivery times are metLiaise between multiple departments to ensure accurate and timely internal work completionProviding assistance when necessary to other areas of the Service departmentAdministrative duties are requiredCandidates must :
Have EXCELLENT written and verbal communication skillsBe able to multi-task in an extremely fast paced environmentBe highly organized and process drivenHave a valid British Columbia driver's licenseFollow policies and procedures as outlined in the operation of the Fixed Operations DepartmentBe committed to consistently delivering a high-quality level of customer serviceBe energetic, professional, and dedicated to delivering service excellenceHave experience in a dealership setting with knowledge of Service Department operationsCompetent working knowledge of automotive necessary to properly maintain work flow and distributionWorking knowledge of Microsoft Excel / Google SheetsPrevious experience within a Service Department operation in a same or similar role is requiredCDK DMS experience is considered an asset