Technical services manager Jobs in Edmonton, AB

Position Title:

Senior Operations Manager (French Services) (Telework/Hybrid)

Status of Employment:

Temporary Long-Term (Durée déterminée)

Position Language Requirement:

English, French

Language Skills:

English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - B - Intermediate), French (Reading), French (Speaking), French (Writing)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

2026-05-15 11:59 PM

Your Role

As the Senior Operations Manager, you are a key member of the Alberta, British Columbia and Far North leadership team. You will help shape the strategic direction of the region while ensuring all operational objectives are met. In this role, you will optimize the human, physical and financial resources under your responsibility and provide recommendations to the leadership team.

Under the overall authority of the Senior Director, you will work in tandem with your colleagues from Programming, Communications, Human Resources and Finance to plan and organize the production and delivery of content across all platforms. You will also serve as a liaison with CBC infrastructure managers at stations across the region.

Key Tasks:

• Contribute to high-level strategic planning, with a specific focus on defining content production and delivery objectives across all platforms.

• Advise the Senior Director and leadership team on priority actions to achieve departmental objectives.

• Clearly convey organizational priorities and expectations to employees and partners.

• Lead the recruitment process for your team and support hiring initiatives across other departments.

• Supervise and direct all technical staff in the region.

• Provide a work environment that fosters commitment, engagement, innovation and high performance.

• Evaluate performance and determine staff training and development requirements.

• Plan succession for staff under your purview to ensure business continuity.

• Participate in various local, regional and national committees upon request.

• Keep up to date on new technology and workflows in the radio, television and digital industries.

• Assess operating budget needs, recommend solutions to management and monitor expenses in line with allocated departmental budgets.

• Oversee daily operations with the support of two producers, ensuring all activities comply with CBC/Radio-Canada technical, production and journalistic standards, as well as HR and Finance policies.

• Develop close working relationships with English Services, Regional Media and other components to maximize collaboration and resource co-ordination.

• Advise production teams and media partners on the various processes and available resources, as well as on monitoring adherence to production standards.

• Co-ordinate logistics (travel, security, communications and transmission) for major regional deployments.

• Fulfil other duties and responsibilities associated with the position of Senior Operations Manager as required.

This is a hybrid role with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

What You Bring:

• Five (5) years’ leadership and/or people management experience.

• Five (5) years’ experience in broadcasting (digital, television, radio) or a related field.

• Solid leadership skills, along with the ability to influence and engage teams.

• Proven strategic and interpersonal skills.

• Ability to clearly articulate strategic direction and objectives.

• Outstanding critical thinking skills, coupled with the ability to analyze complex situations and resolve issues in a timely manner.

• Strong understanding of broadcast and digital technologies and workflows.

• Ability to manage and track multiple projects and priorities simultaneously under tight deadlines.

• Tact, diplomacy and professional judgment.

• An innovative mindset and a willingness to challenge and improve existing tools and processes.

• Strong written and verbal communication skills in both English and French.

• Willingness to travel regularly.

• Ability to work effectively for extended periods of time under pressure and on weekends when necessary.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

123 Edmonton City Centre, Edmonton, Alberta, T5J 2Y8

Number of Openings:

1

Work Schedule:

Full time