Technical Services Representative

ShermcoEdmonton, Alberta

30+ days ago

Salary

CA$35.00–CA$50.00 hourly

Job description

Position : Technical Services Representative Location : Edmonton, Alberta

Job Id : 3629 # of Openings : 1 About Shermco Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical. All done with an emphasis on safety and client service. That’s why we say… if it’s in the electrical power system, Shermco does it. Backed by Gryphon Investors, a leading private equity firm focused on profitably growing and competitively enhancing middle-market companies in partnership with experienced management, Shermco is poised for the next decade and beyond. Shermco Canada is seeking a Field Service Specialist Job Responsibilities :

Provide skilled technical assistance, quality service and advice on technical projects to Shermco clients while maintaining an absolute commitment to safety
Provide clients with recommendations for possible repairs or upgrades required through assessing technical issues on site
Assist other technical staff with technical problems, project management issues and meeting safety requirements
Be responsible for managing multiple small jobs through coordinating the effective use of technical staff, equipment and other resources, ensuring jobs are completed to client standards, and enforcing Shermco policies and procedures
Provide mentorship, support and learning opportunities to junior technical staff, as well as hands-on site training on technical procedures
Contribute expertise to projects involving transformer testing, industrial plant and utility relaying protection, metering schemes, switchgear testing / maintenance, power system design and / or turnkey substations

Qualifications :

A diploma in Electrical Engineering Technology, degree in Electrical Engineering, PSE designation, or Red Seal Journeyman Electrician

Experience in an Electrical Engineering Technologist role will be considered an asset

PSE or C.E.T designation will be considered an asset

Cable termination experience with brands such as 3M, Raychem, Pfisterer will be considered an asset

NETA certification is considered an asset

Must be able to read, write, and speak English fluently

Must possess a valid driver's license and clean abstract as fieldwork will be a requirement of this position

Canadian passport is required as some travel is necessary

Other Requirements :

Excellent organization, time management and negotiation skills

Strong leadership capabilities

Exceptional technical, analytical and numerical skills

Team player who will be committed to success of the team and organization

Strong interpersonal and communication skills

Commitment to customer satisfaction

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Service Representative • Edmonton, Alberta