Technical account manager Jobs in Montreal, QC
Last updated: 4 days ago
As a Technical Account Manager (TAM) at EMERES, you will be instrumental in ensuring customer success by managing and enhancing deployment and support activities.
In this role, you will act as a tru...Show moreLast updated: 19 days ago
Overview : Verb is a haircare company with one commitment, making the best hair care at one simple price for you and us – and our plus ones, family, friends, and kids.
In Austin we say y’all and we me...Show moreLast updated: 6 days ago
Job Title : Growth Account ManagerAbout UsWe are an early-stage, innovative SaaS startup using cutting-edge AI to transform a critical part of the modern business landscape.With a focus on Product-L...Show moreLast updated: 8 days ago
Acolad est le leader mondial des solutions en matière de contenu et de langue.Sa mission est de soutenir les entreprises de tous les secteurs dans leur expansion sur les marchés et de favoriser leu...Show moreLast updated: 30+ days ago
Are you known for your curiosity, your impeccable service and your desire to help the company you work for grow?.Does a career in professional training with a Canadian company appeal to you?.Are yo...Show moreLast updated: 7 days ago
Nous recherchons un(e) responsable senior expérience occupants.Le site : un bâtiment regroupant des entreprises de renom, situé au cœur de Montréal.
En charge d’un site de Conciergerie, implanté che...Show moreLast updated: 4 days ago
You will be an essential part of our department which guarantees the commercial development of all our products.The person will bring our values closer to our customers : innovation, freedom, team s...Show moreLast updated: 12 days ago
The Account Manager is responsible for achieving results for the Distribution Center by creating and maintaining business relationships with key customer accounts.
This person works as part of a tea...Show moreLast updated: 30+ days ago
Having recognized the advantages of remote work, such as improved employee morale, increased productivity, and positive impacts on both employee wellbeing and the environment, we are proud to be a ...Show moreLast updated: 30+ days ago
At Lyft, our mission is to improve people’s lives with the world’s best transportation.Imagine cities where streets are safe, communities thrive, and personal cars are a thing of the past.We envisi...Show moreLast updated: 30+ days ago
Technical Account Manager (Rubber-Plastics).Lanaudiere, Laurentians, Laval, Monteregie, Montreal, Montreal and surroundings.
Our client is looking for a Technical Account Manager for its Plastics / Ru...Show moreLast updated: 7 days ago
At Laurentian Bank, we believe we can change banking for the better.Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive.
Today, we have over 2,800 employee...Show moreLast updated: 30+ days ago
Account Manager - Digital Signage technology company.A global software company headquartered in Switzerland, operating in over 100 countries and serving a wide range of clients, from small business...Show moreLast updated: 13 days ago
ADP est à la recherche d’un directeur de district pour les clients actuels.Êtes-vous prêt pour votre prochain meilleur emploi qui vous permettra de contrôler votre avenir financier et d’obtenir le ...Show moreLast updated: 7 days ago
Job Title : Technical Project Manager Experience : 5+ years Employment Type : Full-time Job Description : Omniply is looking for a project manager to oversee a team of scientists and engineers working...Show moreLast updated: 11 days ago
Time left to apply End Date : February 8, 2025 (6 days left to apply).If you are an active McGill employee (ie : currently in an active contract or position at McGill University), do not apply throug...Show moreLast updated: 4 days ago
Locala’s omnichannel advertising platform leverages granular insights and cutting-edge AI to help marketers efficiently plan, activate, and measure campaigns personalized to the local consumer.Our ...Show moreLast updated: 24 days ago
It has come to our attention that various international organizations or individuals have been offering false employment opportunities at Aecon Group Inc.
To do so would be contrary to our business ...Show moreLast updated: 7 days ago
Sopra Steria, a major Tech player in Europe with 52,000 • employees in nearly 30 countries, is recognized for its consulting, digital services and software development.
It helps its clients drive the...Show moreLast updated: 30+ days ago
Are you a food, beverage, or dairy manufacturing / plant sanitation expert with the ability to drive results for a global Fortune 500 Company? Join Ecolab's industry leading Food & Beverage team ...Show moreLast updated: 30+ days ago
- Promoted
Technical Account Manager
EMERES INC.Montreal, QC, CanadaFull-time
- Promoted
Account Manager
Verb ProductsGreater Montreal Metropolitan Area, CanadaFull-time
- Promoted
Growth Account Manager
Flex AIMontreal, QC, CanadaFull-time
Account Manager Canada
AcoladMontreal, QC, CAFull-time
Quick Apply
- Promoted
Account manager
Randstad CanadaMontréal, Quebec, CACA$55,000.00–CA$65,000.00 yearly
Permanent
Quick Apply
- Promoted
Account Manager
PROMAN CanadaMontreal, QC, CanadaCA$75,000.00–CA$80,000.00 yearly
Full-time
- Promoted
Account Manager
OVHcloudMontreal, QC, CanadaFull-time
Account Manager
Gillfor DistributionLongueuil, QC, CanadaFull-time
Quick Apply
Technical Development Manager
Tecsys Inc.Montreal, QC, CARemote
Full-time
Quick Apply
Technical Account Manager
LyftMontreal, CanadaCA$70,000.00–CA$90,000.00 yearly
Full-time
- Promoted
Technical Account Manager (Rubber-Plastics)
St-Amour & Associates, Senc.Montreal, QC, CanadaFull-time
- Promoted
Account Manager
Laurentian BankMontreal, Quebec, CanadaFull-time
- Promoted
Sales Account Manager
Groom & Associés / AssociatesGreater Montreal Metropolitan Area, CanadaCA$100,000.00–CA$120,000.00 yearly
Full-time +1
- Promoted
Account Manager
ADPMontreal, QC, CanadaFull-time
- Promoted
Technical Project Manager
OmniplyMontreal, QC, CanadaFull-time
- Promoted
Manager Technical Design
McGill UniversityMontreal, Montreal (administrative region), CanadaCA$99,150.00–CA$118,980.00 yearly
Full-time
- Promoted
Account Manager
LocalaMontreal, QC, CanadaFull-time
- Promoted
Technical Design Manager
Aecon ConcessionsDorval, QC, CanadaFull-time
Account Manager (Sales)
Sopra Steria I2SMontreal, QC, CAFull-time
Quick Apply
- Promoted
Account Manager
Ecolab Ltd.Montréal, Quebec, CanadaPermanent
Technical Account Manager
EMERES INC.Montreal, QC, Canada19 days ago
Job type
- Full-time
Job descriptionExperience in Public Safety, emergency 911 call handling and dispatching solutions is a must Fully bilingual in both oral and written French and English 8+ years in a customer-facing, technical account management role with hands-on experience in Public Safety products Technical Expertise : In-depth knowledge of the company's products, services, and related technologies, enabling you to address client needs effectively Customer-Centric Approach : Exceptional customer service skills to build trust, empathy, and lasting client relationships Communication Skills : Ability to articulate technical concepts clearly to both technical and non-technical stakeholders, both in writing and speaking Project Management : Proven ability to manage multiple projects simultaneously, prioritize tasks, and ensure that deadlines are met Analytical Thinking : Strong analytical skills to identify trends, make data-driven decisions, and solve problems proactively Business Acumen : Deep understanding of the company's business model, aligning efforts to achieve business goals and objectives Experience with MS Windows Server OS, configuration and troubleshooting Proficiency with VMware and vSphere, TCP / IP protocol, LAN / WAN / WLANs required Knowledge of SQL Server, Fault Tolerant Architecture Design and Disaster Recovery / Business Continuity Plans desirable Familiarity with Network / System design Knowledge of security products including firewalls, IDS / IPS, virus / malware protection, internet filtering, encryption desirable
As a Technical Account Manager (TAM) at EMERES, you will be instrumental in ensuring customer success by managing and enhancing deployment and support activities. In this role, you will act as a trusted advisor to customers, guiding them through best practices, resolving technical issues, and driving the adoption of EMERES solutions. By collaborating closely with cross-functional teams, you will ensure proactive communication, resolve escalations, and build strong relationships that help customers achieve their operational goals.
About EMERES : We are a public safety software company based in Montreal, Canada. Our close knit and highly experience team has decades of experience working together designing, building, and supporting technology solutions for emergency communication centers and first responders. Today we work with customers in the USA, Canada, South America, and the Middle East, with deployments that range in size from four position dispatch centers to country-wide implementations with hundreds of dispatch positions.
Responsibilities
- Client Relationship Building : Developing deep relationships with clients, understanding their operational goals to help drive the adoption of proactive support mechanisms that maximize customer satisfaction
- Technical Enablement : Delivering targeted enablement sessions on new product releases, features, and upcoming product offerings to ensure clients are fully informed and equipped to utilize the latest solutions. Acting as a subject matter expert to enhance customer knowledge and foster ongoing engagement with new tools
- Technical Expertise : Maintaining a deep understanding of EMERES products, features, and benefits to effectively address customer needs and help them derive maximum value from the solution
- Customer Advocacy : Serving as the single point of contact for a designated group of clients, ensuring that key customer tickets are prioritized according to business impact. Communicating these priorities clearly to internal teams, including Technical Support, Customer Success, and Sales
- Technical Support : Provide remote technical support for customers running proprietary EMERES applications, both server-side and client-side
- Implementation : Participate in remote installation activities for new customers, such as software installation and configuration
- Visit customers in Greater Montreal area for troubleshooting technical issues, deployment-related activities or meetings
- Incident & Escalation Management : Coordinating the resolution of technical support issues by effectively escalating and managing incidents aligned with customer priorities to prevent business-critical disruptions
- Cross-Functional Collaboration : Working closely with internal teams to resolve customer challenges, identify growth opportunities, and ensure the continued satisfaction of customers
Qualifications