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Growth Account Manager

Growth Account Manager

Flex AIMontreal, QC, Canada
26 days ago
Job description

Job Title : Growth Account ManagerAbout UsWe are an early-stage, innovative SaaS startup using cutting-edge AI to transform a critical part of the modern business landscape. With a focus on Product-Led Growth (PLG), we’re building a platform that empowers people to achieve results faster and more efficiently. Why This Role MattersAs our Growth Account Manager, you’ll be at the forefront of driving our revenue growth. This hybrid role is designed to focus on converting high-value trial and free-tier users into paying customers while strategically engaging with mid-market and enterprise accounts. Your work will play a vital role in helping us refine our go-to-market strategy, deliver value to our users, and scale our business.What You’ll DoDrive Free-to-Paid Conversions : Proactively engage with trial and free-tier users to highlight premium features and the value of upgrading.Conduct personalized demos and onboarding sessions to help users see immediate results with our platform.Use product usage data to identify high-potential users and tailor outreach accordingly.Engage Mid-Market and Enterprise Accounts : Strategically target larger accounts based on inbound interest or product usage patterns.Build relationships with key stakeholders and guide them through the evaluation process.Handle the full sales cycle for high-value accounts, from discovery to negotiation and onboarding.Collaborate Cross-Functionally : Work closely with marketing to create and refine materials that support trial conversions and account engagement (e.g., case studies, ROI calculators, etc.).Partner with customer success to ensure seamless handoffs and a positive experience for paid users.Provide actionable feedback to the product team based on conversations with users and prospects.Experiment and Learn : Test and iterate on outreach strategies, identifying what works best for different customer segments.Use data and analytics tools to measure performance and continuously optimize your approach.What We’re Looking ForExperience : 3+ years in SaaS sales, account management, or a similar role.Experience working with trial-based, freemium, or PLG models is a strong plus.Bonus : Familiarity with AI or related industries.Skills : Strong understanding of PLG principles and a consultative, value-driven sales approach.Ability to analyze product usage data to prioritize opportunities and craft targeted outreach.Excellent communication and relationship-building skills across SMB, mid-market, and enterprise accounts.Comfortable with sales tools (e.g., CRM platforms) and product analytics tools.Mindset : Highly self-motivated, with a strong sense of ownership over your work.Adaptable and resourceful, with the ability to thrive in a fast-paced, dynamic startup environment.Curious and data-driven, always seeking to learn and improve.Why Join Us?Be part of a startup working on cutting-edge AI technology in a rapidly evolving space.Collaborate with a passionate and experienced team building a product that will have a meaningful impact on users.Play a key role in shaping the future of our growth strategy and customer experience.Competitive compensation with performance-based bonuses and equity opportunities.Fully remote, flexible work environment.Compensation : Base salary + performance bonuses / commission.Equity options in a high-potential, early-stage startup.

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Growth Account Manager • Montreal, QC, Canada