Technical account manager Jobs in Kitchener, ON

Job Description

Job Description

Salary : 80,000 - 130,000 / Anually

About BinSentry

BinSentry is an extremely fast-growing ag-tech company started here in KW. BinSentry is focused on providing solutions for the agriculture supply chain that help increase efficiency, reduce costs, and enhance profitability. As a leader in the use of artificial intelligence, BinSentry offers technology solutions that pair best-in-class optical sensors with user-friendly software to provide our customers with enhanced forecasting and decision-making capabilities.

With our technology, feed mills and protein producers are enhancing feed ordering efficiency, raising healthier animals, improving employee safety, reducing their environmental footprint and most significantly uncovering new savings. Today, BinSentry is monitoring more than 50,000 bins in real time across North America. When it comes to the future of agricultural supply chain management, BinSentry is leading the way. For more information visit

BinSentry is seeking a Technical Product Manager to lead the development and optimization of our platform infrastructure and internal tooling ecosystem. Our internal tooling systems are robust and wide-ranging, and support our fast-growing engineering, design, sales, operations, finance, and customer success teams. This role involves close collaboration with cross-functional teams to deliver robust platform capabilities and efficient internal tools that empower our teams and support business growth.

We are looking for an individual with a strong focus on system design, data analysis, and operational excellence, who can adapt to diverse technical and business challenges and work within a high-growth, high-pace environment. Depending on the candidates experience and interest, the role may evolve to include some customer-facing product management in addition to the major focus on internal support systems.

Key Responsibilities

Collaborate with all departments to understand tooling requirements and ensure platform capabilities align with organizational objectives

Work directly with the CTO and VP of Product to transition ownership of the roadmap and product delivery. Collaborate with engineering, product, and broader leadership to enable significant company growth

Conduct stakeholder interviews with internal teams and partner with engineering leadership to translate operational needs into platform features and tooling solutions

Manage the internal tools roadmap, prioritizing initiatives based on business impact, technical debt reduction, operational efficiency, and team productivity

Work closely with engineering and operations teams to deliver scalable platform solutions and productivity-enhancing internal tools

Analyze platform performance metrics and internal tool usage data to evaluate effectiveness, identify optimization opportunities, and inform infrastructure and tooling investments

Qualifications

Bachelors degree in Engineering, Computer Science, Math, or a related field

35 years of experience in a product-focused role, with a preference for platform, infrastructure, or internal tools experience

Excellent communication, leadership, and organizational skills

Experience facilitating technical discussions and gathering requirements with engineering teams

Team player with a positive, collaborative attitude and the ability to work effectively with both technical and non-technical stakeholders

Preferred Qualifications (Assets)

Experience with field service management, ERP, accounting, and sales management software

Experience with B2B SaaS platforms or internal tooling development

Benefits

Company-paid group health and dental benefits plus your choice of an annual HSA or PSA

Competitive compensation and an equity package

Awesome company events

BinSentry does not use artificial intelligence in the recruitment process.