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System administrator Jobs in Arnprior, ON

Last updated: 6 hours ago
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Telecommunications Administrator

Telecommunications Administrator

Tundra Technical SolutionsOntario, Canada
Full-time
The Telephony Administrator is a telephony, communications and contact center expert who focuses on call center infrastructure, business communication and other telephony platforms.The Telephony Ad...Show moreLast updated: 6 hours ago
  • Promoted
System Safety Engineer

System Safety Engineer

Matchtech North AmericaOntario, Canada
Full-time
Systems Safety Assurance role to work one of the latest transit infrastructure projects in the Toronto area.Accountable for leading safety assurance for the various projects, ensuring the project a...Show moreLast updated: 30+ days ago
ServiceNow Solution / System Architect

ServiceNow Solution / System Architect

Arisoft GlobalON, Canada
Full-time
Quick Apply
ServiceNow Solution / System Architect : Show moreLast updated: 6 days ago
property administrator

property administrator

Tri-Phase Group Inc.ON, CA
CA$30.00 hourly
Permanent
Education : Secondary (high) school graduation certificate.Experience : 7 months to less than 1 year.Property development companies. Hire and supervise rental agents and building superintendents.Ensur...Show moreLast updated: 30+ days ago
Project Administrator

Project Administrator

BGISON, Canada
Full-time
BGIS is a leading provider of customized facility management and real estate services.With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the servic...Show moreLast updated: 3 days ago
office administrator

office administrator

ROYAL CROWN CONSTRUCTIONCheltenham, ON, CA
CA$27.50 hourly
Permanent
Review and evaluate new administrative procedures.Establish work priorities and ensure procedures are followed and deadlines are met. Carry out administrative activities of establishment.Assist in t...Show moreLast updated: 30+ days ago
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System Analyst

System Analyst

HCLTechontario, Canada
CA$90,000.00 yearly
Full-time
Job Title : Systems Analyst - Intermediate.Mandatory skills : PurView experience, Metadata tagging and analysis.Hybrid – 3 days / week in office. Location city(s) : Toronto or London or Winnipeg.Candidat...Show moreLast updated: 1 day ago
Collections Administrator

Collections Administrator

Meridia Recruitment SolutionsOntario
CA$26.00–CA$28.00 hourly
Our client, one of Canada’s largest and most successful law firms is seeking a Collections Administrator to join their Finance department in Toronto. The Collections Administrator is responsible for...Show moreLast updated: 30+ days ago
office administrator

office administrator

GETS Immigration Solutions IncON, CA
CA$27.50 hourly
Permanent
Education : Secondary (high) school graduation certificate.Experience : 1 year to less than 2 years.Review and evaluate new administrative procedures. Delegate work to office support staff.Establish w...Show moreLast updated: 30+ days ago
Billing Administrator

Billing Administrator

Matthews InternationalON, CA
The Billing Administrator performs all functions related to a billing admin, including compiling, computing, accounting recording and distribution , support the unique and specific admin billing fu...Show moreLast updated: 30+ days ago
office administrator

office administrator

GAVON TRANSPORT LTD.ON, CA
CA$27.00–CA$29.00 hourly
Permanent
Education : Secondary (high) school graduation certificate.Experience : 1 to less than 7 months.Implement new administrative procedures. Review and evaluate new administrative procedures.Delegate work...Show moreLast updated: 30+ days ago
Operations Administrator

Operations Administrator

FreeChurch TorontoOntario, CA
CA$64,468.00–CA$97,599.00 yearly
Position DescriptionGeneralThe vision of FreeChurch Toronto is to see prodigals come home and Christ-followers formed in a community empowered for the flourishing of our city.We are a multi-generat...Show moreLast updated: 30+ days ago
Branch Administrator

Branch Administrator

Komatsu AustraliaPakenham Branch
CA$23.59–CA$25.00 hourly
Full-time
Stepping stone for career progression with a global OEM.Exciting benefits, training & allowances.Work autonomously, build relationships and make the role your own. At Komatsu Australia you’ll be par...Show moreLast updated: 30+ days ago
OFFICE ADMINISTRATOR

OFFICE ADMINISTRATOR

Malvern Methodist ChurchOntario, CA
CA$32.00 hourly
Position DescriptionMalvern Methodist Church (MMC) is a holistic, cultural, social, and spiritual centre that is devoted to being a light in the community that demonstrates Christ's love for all th...Show moreLast updated: 30+ days ago
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Intermediate Salesforce and System Administrator

Intermediate Salesforce and System Administrator

InsideHigherEdAll Cities, Ontario
CA$129,851.00 yearly
Full-time
Intermediate Salesforce and System Administrator.The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada’s c...Show moreLast updated: 2 days ago
Accounts Administrator

Accounts Administrator

Mier Human Capital MoreoverPeel Region, ON
CA$18.00–CA$19.00 hourly
Job Title : Accounts Administrator.This position is accountable to the General Manager for the collection of various forms of revenue from tenants, as well as a variety of data input and reporting f...Show moreLast updated: 30+ days ago
office administrator

office administrator

2493629 Ontario IncON, CA
CA$27.47 hourly
Permanent
Education : Secondary (high) school graduation certificate.Experience : 1 to less than 7 months.Review and evaluate new administrative procedures. Delegate work to office support staff.Establish work ...Show moreLast updated: 30+ days ago
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User Terminal / Modem System Specialist

User Terminal / Modem System Specialist

Holt Executive LtdOntario, Canada, Canada
Full-time
Holt Executive are partnered with a leading Global Satellite and Space leader that provides reliable and secure satellite-delivered voice and high-speed data communications solutions to broadcast, ...Show moreLast updated: 14 days ago
Telecommunications Administrator

Telecommunications Administrator

Tundra Technical SolutionsOntario, Canada
6 hours ago
Job type
  • Full-time
Job description

Job Description

What You’ll Do :

The Telephony Administrator is a telephony, communications and contact center expert who focuses on call center infrastructure, business communication and other telephony platforms. The Telephony Administrator is responsible for supporting Orbit’s contact center and unified communication solutions with a primary focus on the day-to-day support and operations. This role will also contribute to internal projects as needed, during which the focus will be on the design, customization, implementation, and optimization of CCaaS (Contact Centre as a Service) solutions.

Reporting to the Manager of Information Technology Services, you’ll be responsible for :

  • Supporting Orbit’s Nice CXOne telephony technical environment
  • Troubleshooting and resolving technical issues related to contact center operations, escalating when necessary.
  • Managing day-to-day operations, including user and script modifications.
  • Providing day-to-day second level support to end users and ServiceDesk staff.
  • Working closely with various business and technology stakeholders to gather the business and technical requirements needed to design, implement, and support Orbit’s NICE CXone environment.
  • Assessing the performance of the Nice CXoneand suggesting and implementing system enhancements when necessary.
  • Building and / or modifying call flows where necessary through collaboration with partners, business stakeholders , vendors, and third-party providers to ensure effective integration, supporting contact center technologies while supporting the scheduling of upgrades.
  • Maintaining and improving the design and configuration of Orbit’s telephony solutions, including but not limited to IVR scripting, ACD, call routing, telephony integrations, web chat, SMS & email.
  • Monitoring and maintaining Orbit’s contact center and unified communication systems, ensuring reliability, scalability, and security.
  • Testing configurations, workflows, and integrations to confirm quality, reliability, and efficiency Nice CXone, and resolve technical challenges related to platforms.
  • Collaborating with the Manager, ITS in the management of carriers connections and service levels.

Qualifications

Let’s Talk About You :

This is the unique blend of skills and experience we would love to see in an ideal candidate :

  • A degree or diploma, preferably in Computer Science, Information Systems Management, or similar discipline; supported by experience in telephony support and management.
  • 2+ years of experience supporting and configuring CCaaS solutions.
  • Experience with Nice CXone required.
  • Working knowledge of SIP trunking.
  • Prior experience and knowledge of CCaaS and CRM integrations.
  • Ability to understand, build, and modify call flows.
  • Ability to implement against test scripts to confirm quality, reliability, and efficiency of technologies.
  • Highly analytical individual with advanced problem-solving skills and strong attention to detail.
  • Ability to generate innovative and valuable ideas to contribute to business solutions.
  • Proficient in generating comprehensive performance and usage reports on Nice CXone. Support WFM team as needed for creation and generation of operational reporting.
  • Hands-on experience with Microsoft Teams as UCaaS is asset.
  • Ability to effectively support web-based solutions to enhance contact center functionality and user experience.
  • Proficient in the use of automated testing methodologies.
  • Ability to identify, assess and mitigate potential risks, ensuring security, compliance and resilience of the contact center infrastructure.
  • Experience with agile development methodologies.
  • Excellent verbal and written communication skills.
  • French Spoken would be a big Asset