Support specialist Jobs in Toronto, ON

Employer Industry : Financial TechnologyWhy consider this job opportunity : Opportunity for career advancement and growth within the organizationFlexible work environment with the option to work from home or from the officeComprehensive health and wellness benefits addressing body, mind, and soulFair compensation along with office perks and amenities typical of a growing tech companyDiverse learning experiences and mentorship support for professional developmentWhat to Expect (Job Responsibilities) : Build and execute customer communications across automated channels, primarily email and notificationsDevise and run experiments to improve key performance indicators such as Open Rate and Click-Through RateProvide campaign reporting to stakeholders and collaborate with the Data team for performance insightsOptimize the communication request and measurement process, ensuring quality assuranceDevelop and execute audience segmentation strategies for personalized marketing campaignsWhat is Required (Qualifications) : 3-5 years of experience in marketing automationStrong attention to detailExcellent communication skills with the ability to simplify complex conceptsComfortable working in a fast-paced, fluid environment with shifting deadlinesExperience with Braze, liquid coding, and HTML / CSS is an assetHow to Stand Out (Preferred Qualifications) : Previous experience in a similar role within the financial technology sectorFamiliarity with analytics tools and data-driven marketing strategiesAbility to work collaboratively across multiple teams and departmentsWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.#J-18808-Ljbffr