Subject matter expert Jobs in Kingston, ON

Last updated: 22 hours ago

Global Software / Firmware Support Lead

LXK Lexmark International Inc.Ontario

Remote

Full-time

Promoted

Multi-store Asset Protection & Safety Advisor (Kingston / Belleville, ON)

RONA inc.Kingston, Ontario, Canada

Permanent

At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show moreLast updated: 30+ days ago

Change, Learning and Communications Senior Manager

Meridia Recruitment SolutionsOntario

CA$82,000.00–CA$87,000.00 yearly

Full-time

Change, Learning and Communications Senior Manager.Meridia has partnered with a Canadian-owned and managed market leader in the production of roofing and building materials with a multinational foo...Show moreLast updated: 30+ days ago

Employee Relations Consultant

AonOntario, Canada

CA$85,000.00–CA$93,000.00 yearly

Full-time

Aon is currently recruiting for an Employee Relations Consultant to join our team.This can be virtual, hybrid or office based out of one of our Aon Canada office locations.The Employee Relations Co...Show moreLast updated: 30+ days ago

Marketing Strategist and Content Creator

Rules CubeCanada, ON, CA

CA$31.87 hourly

Full-time

Quick Apply

Rules Cube is currently looking for a creative and detail-oriented Marketing Strategist and Content Creator to join our team. The Marketing Specialist will develop and implement marketing stra...Show moreLast updated: 30+ days ago

Sales Training Manager, Canada

Align TechnologyOntario, Canada

CA$140,000.00–CA$150,000.00 yearly

Full-time

As the Sales Training Manager (Canada), you will be responsible for the design, development, implementation, and maintenance of sales training programs that effectively support the development need...Show moreLast updated: 30+ days ago

Promoted

Senior Solution Consultant

Odaia Intelligence Inc.ON, Canada

Full-time +1

An Ancient Greek word referring to “tools of the trade.ODAIA is a remote first organization, all our positions are WFH.ODAIA helps pharma sales and marketing teams by using AI to understand and pre...Show moreLast updated: 3 days ago

West Asia and the Modern World

University of TorontoOntario, Canada

CA$52.97 hourly

Full-time

DutiesGrading Assistants will make detailed comments and promptly mark assignments, tests, and exams; invigilate final exams. other duties as determined by the supervisor.Minimum Qualifications Enr...Show moreLast updated: 8 days ago

Promoted

Engineering Change Analyst, Associate (12 Month Contract)

Harris Geospatial SolutionsGolden Horseshoe, ON, Canada

Temporary

Engineering Change Analyst (12 Month Contract).As a subsidiary of L3Harris Technologies and within the Integrated Mission Systems Segment, the WESCAM division develops advanced optical sensor and t...Show moreLast updated: 6 days ago

New!

Freelance Linguistics Expert - AI Tutor

MindriftON, CA

Remote

Part-time

Quick Apply

We believe in using the power of collective intelligence to ethically shape the future of AI.Our goal? Advance the field of artificial intelligence through collaborative Generative AI projects with...Show moreLast updated: 22 hours ago

Promoted

Technical Architect (32006)

Myticas ConsultingOntario, Canada, Canada

Full-time

Technical Architect – Financial SectorImportant to Know : This is a client-facing role in the financial sector—strong communication skills are essential. You will be hands-on with technology.If you pr...Show moreLast updated: 5 days ago

Senior Consultant / Manager - Payroll Advisory Services

Deloitte, Ontario, C

CA$80,000.00–CA$120,000.00 yearly

Permanent

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive.Our Purpose is to build a better future by accelerating and expanding access to knowledge...Show moreLast updated: 3 days ago

Field Sales Representative (Full-Time) - Kingston, ON

Kognitive Sales SolutionsKingston, ON, CA

CA$17.75 hourly

Full-time +1

Quick Apply

Field Sales Representative – Kognitive Sales Solutions .Kognitive Sales Solutions, is seeking highly motivated sales-oriented individuals who can create excitement and connections with c...Show moreLast updated: 28 days ago

PERMANENT : 1.0 FTE; English & Another Subject

York Region District School BoardOntario, Canada

CA$80,000.00 yearly

Full-time +1

Secondary Internal / External Hiring Process : All qualified applications are welcome.Applications from qualified candidates will be considered : 1. First Consideration : Teachers covered by the OSSTF Per...Show moreLast updated: 30+ days ago

Supply Chain Manager (Blue Box)

Mier Human Capital MoreoverHalton Region, ON

CA$31.00–CA$35.00 hourly

Full-time

Job Title : Supply Chain Manager (Blue Box).Length of Assignment : Permanent.Supply Chain Manager (Blue Box).Meet with CCS and post-collection partners / service providers and internal teams to ensure ...Show moreLast updated: 30+ days ago

PMS Solution Expert

Straumann GroupHalton

CA$82,692.00–CA$96,473.00 yearly

Full-time

Equal Opportunity and Affirmative Action Employer (US applicants only).Straumann Group is an equal opportunity employer and will not discriminate against any employee or applicant for employment on...Show moreLast updated: 30+ days ago

Promoted

Product Manager, Group Retirement Savings

Empire LifeOntario, Canada

Full-time

Product Manager, Group Retirement Savings.Empire life is looking to hire a Product Manager to join our Group Product & Marketing team!. The GRS Product Manager will support the Group Retirement Savi...Show moreLast updated: 30+ days ago

Regional Manager

Ontario Medical AssociationRemote- Northern Ontario, ON, Canada

CA$89,949.00–CA$112,436.00 yearly

Remote

Full-time

Are you looking to join one of ?.The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients.We continually seek to ...Show moreLast updated: 30+ days ago

Senior Software Engineer

Ontario HealthOntario Health, Ontario

CA$43.28 hourly

Full-time +1

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in...Show moreLast updated: 30+ days ago

JPC -1460 - Technical Writer

ITS GlobalOntario

CA$90,000.00–CA$91,000.00 yearly

Full-time

This unique role will help guide technical documentation across the department by building reusable and global standards that will affect every brand. Prepare and maintain documentation pertaining t...Show moreLast updated: 30+ days ago

Global Software / Firmware Support Lead

LXK Lexmark International Inc.Ontario

14 days ago

Job type

Full-time

Remote

Job description

The Global Software / Firmware Support Lead is responsible for driving strategic initiatives and continuous improvements across end-to-end processes for the software and firmware support organization. This role will align all strategic initiatives for processes, policies, and technologies across geographies. The Software / Firmware Global Lead will play a crucial role in ensuring our support organization is equipped with the knowledge, training, and processes needed to deliver outstanding service to our customers.

Key Responsibilities :

Lead the development and maintenance of knowledge bases for our Software / Firmware products.

Design and deliver training programs for customer support teams to ensure they are well-equipped to assist customers with Software / Firmware issues.

Establish and optimize support processes to enhance efficiency and effectiveness.

Collaborate with product management, engineering, and other cross-functional teams to stay updated on product changes and ensure support readiness.

Monitor and analyze support metrics to identify areas for improvement and implement corrective actions.

Act as a subject matter expert for our Software / Firmware products within the customer support organization.

Drive continuous improvement initiatives to enhance the overall customer support experience.

Oversee the support process and training for Software / Firmware at Levels 2-3 and maintain a strong relationship with Customer Support Engineers (CSE) to drive product improvements.

Minimum Requirements :

8+ years in-depth functional expertise in Customer Support or related field.

Domestic and international travel is required.

Preferred Qualifications :

Bachelor’s degree in Business, Engineering, or Computer Science.

MS Dynamics 365 experience.

5+ years project leadership experience.

Excellent written and verbal communication skills to effectively communicate with all levels of management and teams.

Ability to quickly absorb product and process knowledge and apply appropriately to meet strategic goals.

Strong analytical skills, knowledge of benchmarking processes and application of best practices, and problem-solving skills.

Global experience.

Formal Continuous Improvement training (i.e., Six Sigma).

Ability to influence.

Decisive yet collaborative leadership style.

Creative problem solver.

Soft Skills :

Strong teamwork and collaboration skills.

Excellent problem-solving abilities.

Effective communication and interpersonal skills.

Leadership and mentoring capabilities.

How to Apply ?

Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now!

We are proudly an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, gender, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression.

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