Change, Learning and Communications Senior Manager
Mississauga, Ontario
Reference No. CO-18257
Meridia has partnered with a Canadian-owned and managed market leader in the production of roofing and building materials with a multinational footprint and a reputation for manufacturing high-quality products.
The Change, Learning and Communications Senior Manager is a crucial role responsible for guiding organizational change, spearheading learning initiatives, and overseeing communication strategies. This position involves developing and implementing strategies to facilitate smooth transitions, enhance employee engagement, and cultivate a culture of ongoing learning and development.
Reporting to the Global Director of Planning and Project Services (PPS), the Senior Manager will :
- Lead a team of CLC Analysts and Managers
- Support the CIO in IT and organization-wide communication efforts
- Organize and manage quarterly IT Townhalls, either virtually or in-person
- Serve as a subject matter expert in Organizational Change Management, Learning, and Communications for various projects
Given that CLC is a relatively new capability within the organization, the successful candidate will collaborate closely with the PPS leader to implement best practices in the team's areas of responsibility.
This role requires on-site presence in Mississauga, Ontario, and will play a key part in shaping the organization's approach to change management, learning initiatives, and internal communications. The position demands a strategic thinker who can effectively balance the needs of employees with organizational goals, while fostering a culture of continuous improvement and adaptation
Responsibilities : Change Management
Develop and implement a repeatable change management strategy and playbookSupport organizational initiatives and projectsIdentify and mitigate potential risks and obstacles to changeProvide guidance to leadership and teams throughout the change processMonitor progress and measure effectiveness of change initiativesLead Change Management on identified projects as requiredLearning and Development
Design, deliver, and evaluate learning programs aligned with organizational goalsIdentify training needs through assessments and feedback mechanismsCollaborate with subject matter experts to develop training contentFacilitate workshops and seminars to enhance employee skillsCommunications
Develop and implement internal communication strategiesCreate engaging content for various communication channelsCoordinate town halls, team briefings, and other communication eventsMonitor feedback to improve communication effectivenessPeople Leadership
Coach and develop team membersIdentify gaps across IT teams that may impact CLC mandateMake recommendations and assist in recruiting new CLC team membersBuild and maintain high-performing teams through servant leadershipEstablish clear direction and challenge team members to develop new capabilitiesOwn the performance development process and assess promotion readinessEnsure retention and staffing targets are metCreate a transparent, collaborative, and productive work environmentEstablish a culture of ongoing learning and cross-functional collaborationIdentify current gaps within the team / department structureWork with Leadership on resourcing plansQualifications :
Experience leading change management and learning and development initiatives, managing corporate communications, and with stakeholder management.Bachelor’s degree in business administration, human resources, communications, or a relevant field of study.Strong project management skill set with the ability to manage multiple projects.Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.Strategic thinking and problem-solving abilities.Knowledge of instructional design principles and adult learning theory.Familiarity with communication tools and platforms.Certification in change management (e.g., PROSCI) is a plus.This is a diverse workforce and equal-opportunity employer that welcomes applications from all races and genders.