Student assistant Jobs in Markham, ON

Student Success Officer, Collaborative Programs

Date Posted : 12 / 13 / 2024

Req ID : 40621

Faculty / Division : Ontario Institute for Studies in Education

Department : Dept of Leadership, Higher & Adult Educ.

Campus : St. George (Downtown Toronto)

Description : About us :

OISE is recognized as a global leader in graduate programs in teaching and learning, continuing teacher education, and education research. As one of the largest and most research-intensive faculties of education in North America, OISE is an integral part of the University of Toronto - Canada’s most dynamic and comprehensive institution of higher learning.

OISE is committed to enhancing the social, economic, political and cultural well-being of individuals and communities locally, nationally and globally through leadership in teaching, research and advocacy. A unique place to work, learn and grow, OISE addresses current and emerging challenges with the scale, academic excellence and collaborativeenergy that few institutions in the world can claim.

The Department of Leadership, Higher and Adult Education (LHAE) at the Ontario Institute for Studies in Education is a dynamic and inclusive learning community comprised of scholars focused oneducational leadership and administration, policy and change, social justice and community engagement.

LHAE offers three graduate programs that consider education across the lifespan : Adult Education and Community Development, Educational Leadership and Policy, and Higher Education. These programs are enriched by our internationally-recognized faculty and the diversity of our students.

Your opportunity :

Under the general supervision of the Academic Programs Coordinator, the Student Success Officer, Collaborative Programs is responsible for supporting LHAE student population and related activities, and being the first point of contact for students in the departments’ Collaborative Programs.

This position is responsible for providing a wide range of student services for the day-to-day function of the department’s graduate programs from admissions to graduation. Typical responsibilities will include : responding to inquiries from students; assisting students with following program requirements and regulations; acting as a key resource for policies, procedures, and timelines; coordinating the scheduling of examinations; maintaining program lists and student information; preparing routine or standard communications to students; disseminating information to students about activities and services through various means; organizing sessions to provide guidance to groups of students about program requirements and degree regulations;administrative support to the student awards process.

Your responsibilities will include :

• Providing detailed information to students on program and / or course requirements
• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Maintaining course information on student information systems
• Following-up with students to track progress through the regulatory requirements and / or activities they arerequired to fulfil as per their individual situation
• Liaising with students and faculty to coordinate program activities
• Providing proactive support to individuals in distress and making referrals to specific university services
• Serving as a resource to others by providing (non-supervisory) job-related guidance

Essential Qualifications :

Assets (Nonessential) :

To be successful in this role you will be :

Closing Date : 01 / 05 / 2025,11 : 59PM ET

Employee Group : USW

Appointment Type : Budget - Continuing

Schedule : Full-Time

Pay Scale Group & Hiring Zone : USW Pay Band 08 $62,832. with an annual step progression to a maximum of $80,351. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation / Pay Equity Maintenance Protocol.

Job Category : Student Services

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http : / / uoft.me / UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected] .

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