Purpose :
To advance the Division of Students' vision as 'Partners in Student Success', the multi-incumbent Student Financial Processing Assistant role delivers high quality financial processing services, that are tailored to and responsive to the needs of York University's diverse student population.
Reporting to the Manager, Student Financial Processing (SFP), the Student Financial Processing Assistant role is responsible for the coordination and processing of student account activity and student financial aid applications.
Also, facilitates effective and efficient financial administration processes. contributes towards a student-centered environment and helps promote student financial accountability as it relates to the students' academic a member of the Student Financial Services team in the Office of the University Registrar (OUR), the Student Financial Processing Assistant role shares and lives the divisional values of Courage, Connection and Empathy.
These values are demonstrated through a commitment to service excellence, as well as equity, diversity, and inclusion (EDI).
The role collaborates with other staff within the OUR to provide an excellent service experience for all students and contributes to a positive and supportive environment across the Unit.
Education : Experience :
Experience :
Two years' related financial administrative experience. Experience with accounts receivable, including overdue accounts, and debt collection.
Experience supporting a financial aid application process and reviewing and processing a high volume of documentation, in a large database, and adhering to policies and procedures, preferably in a post-secondary environment., is required
Skills :
Effective verbal and written communication skills
Excellent attention to detail and accuracy, including inputting and retrieving data from student information systems, word processing and spreadsheets.
Strong organizational skills with an ability to work independently in a fast-paced, high-volume environment
Ability to exercise initiative and good judgement when applying guidelines and regulations.
Computer skills, specifically MS Word, MS Excel, and large student or client information database.
Ability to maintain confidentiality and work with sensitive files
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