Education

• College / CEGEP
• or equivalent experience

Asset languages

• Spanish; Castilian

Work setting

• Urban area
• General office
• Law firm

Tasks

• Greet people and direct them to contacts or service areas
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Type and proofread correspondence, forms and other documents
• Sort, process and verify applications, receipts and other documents
• Send and receive messages
• Provide general information to clients and the public
• Locate and remove files requested
• Label, file and retrieve documents
• Compile data, statistics and other information
• Receive and forward telephone or electronic enquiries
• Work on reports from manual or electronic files, inventories and databases
• Process incoming and outgoing mail manually or electronically
• Photocopy and collate documents for distribution, mailing and filing

Computer and technology knowledge

• Social Media
• Database software
• MS Access
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• MS Windows

Area of work experience

• Correspondence

Area of specialization

• Forms and records

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Tight deadlines
• Repetitive tasks
• Attention to detail

Personal suitability

• Excellent oral communication
• Excellent written communication
• Organized
• Ability to multitask
• Time management
• Efficiency

Screening questions

• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

Experience

• 1 year to less than 2 years