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Servicenow developer Jobs in Windsor, ON

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Servicenow developer • windsor on

Last updated: 1 day ago
Genesys Cloud Engineer

Genesys Cloud Engineer

eTeamRemote, ON
Remote
Full-time
The Contact Centre SME / Consultant will be responsible for managing contact centre transformation solutions & deployments. In this role the SME / Consultant will closely collaborate with business, infr...Show moreLast updated: 30+ days ago
Educational Developer

Educational Developer

InsideHigherEdWindsor, Ontario, Canada
Full-time
The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada’s commercial and financial capital.Rotman is a catal...Show moreLast updated: 2 days ago
Guidewire Developer

Guidewire Developer

E-SolutionsOntario
Full-time
We are looking for a positive and collaborative Senior Guidewire Developer.As part of our Software Engineering Group, you will be working with globally distributed teams, including business represe...Show moreLast updated: 30+ days ago
  • Promoted
Software Developer

Software Developer

TEEMA Solutions GroupWindsor, Windsor, Canada
Full-time
When you join Aqlio, you’re welcome with open arms.We’ve often been described as having the unique ability of seeing the best in our people, then helping them to bring it out into their professiona...Show moreLast updated: 7 days ago
  • Promoted
Quantitative Developer

Quantitative Developer

CentricaWindsor, Windsor, Canada
Full-time
We’re so much more than an energy company.We’re a family of brands revolutionising how we power the planet.One team of 21,000 colleagues that's energising a greener, fairer future by creating an en...Show moreLast updated: 1 day ago
  • Promoted
AI Software Developer

AI Software Developer

Rocket Innovation StudioWindsor, Windsor, Canada
Full-time
Get AI-powered advice on this job and more exclusive features.As an AI Software Developer, you’ll be an expert developer with demonstrated ability to innovate and support the team and beyond.You’ll...Show moreLast updated: 2 days ago
  • Promoted
AI Software Developer

AI Software Developer

VodafoneWindsor, Windsor, Canada
Full-time
As an AI Software Developer, you'll be an expert developer with demonstrated ability to innovate and support the team and beyond. You'll support and guide the team's consistent delivery of iterative...Show moreLast updated: 6 days ago
  • Promoted
AI Software Developer

AI Software Developer

Rock ConnectionsWindsor, Windsor, Canada
Full-time
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a bet...Show moreLast updated: 8 days ago
Software Developer

Software Developer

ACCEO Solutions Inc.Ontario, Canada
Full-time
Tender Retail is looking for a Software Developer to join the Research & Development Team.You are a Software Developer and want to join a reference team for electronic payment solutions.We have the...Show moreLast updated: 30+ days ago
Senior Developer (Data)

Senior Developer (Data)

Farm Credit CanadaVarious FCC office s in Ontario may be considered
Full-time
Salary Range (plus eligible to receive a performance based incentive, applicable to position) : .Experienced data developer needed. Using your experience in Agile Scrum methodology and AWS data pipel...Show moreLast updated: 30+ days ago
Senior Quality Developer

Senior Quality Developer

CB CanadaWindsor, Ontario, Canada
Full-time
From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solutions, we’re not your typical employer. We’ll provide you with everything...Show moreLast updated: 23 days ago
  • Promoted
AI Software Developer

AI Software Developer

Rocket CompaniesWindsor, Windsor, Canada
Full-time
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a bet...Show moreLast updated: 9 days ago
Sr. SharePoint Developer

Sr. SharePoint Developer

Medavie Blue CrossON, CA
Full-time +1
What makes us a different kind of employer?.As a national health solutions partner, Medavie is committed to improving the wellbeing of Canadians — and in our digital-first culture, technology is ke...Show moreLast updated: 30+ days ago
Salesforce Sr Developer

Salesforce Sr Developer

BarracudaOntario, Canada
Full-time
Job ID 25-359Come Join Our Passionate Team! At Barracuda, we make the world a safer place.We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are ea...Show moreLast updated: 30+ days ago
TSYS Production support

TSYS Production support

Emonics LLCOntario, Canada
Full-time
Prod support TSYS, Mainframe file handling, API and MQ, ServiceNow, TSYS system.Show moreLast updated: 30+ days ago
Senior Developer

Senior Developer

Arctic WolfRemote, Ontario
Remote
Full-time
Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security oper...Show moreLast updated: 30+ days ago
  • Promoted
AI Software Developer

AI Software Developer

Rock Central LLCWindsor, Windsor, Canada
Full-time
As an AI Software Developer, you’ll be an expert developer with demonstrated ability to innovate and support the team and beyond. You’ll support and guide the team's consistent delivery of iterative...Show moreLast updated: 2 days ago
Senior Software Developer

Senior Software Developer

SS&C Technologies HoldingsRemote - Ontario, Canada
Remote
Full-time
We continue to look for today’s and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced ...Show moreLast updated: 30+ days ago
Financial Systems Developer

Financial Systems Developer

Meridia Recruitment SolutionsOntario
Full-time
Meridia has partnered with one of Canada's leading litigation practice in Toronto, and they are looking for a Financial Systems Developer to join their team. The Financial Systems Developer is prima...Show moreLast updated: 30+ days ago
People also ask
Genesys Cloud Engineer

Genesys Cloud Engineer

eTeamRemote, ON
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Position Description

The Contact Centre SME / Consultant will be responsible for managing contact centre transformation solutions & deployments.

In this role the SME / Consultant will closely collaborate with business, infra & corporate security functions to deliver a robust, scalable and secured outcome driven solutions.

Responsibilities / Skills :

Must Have Skills

  • years of experience
  • Hands-on delivery and solution experience with contact center solution, Genesys Cloud.
  • IVR and ACD development experience
  • Should have good understanding of Genesys Cloud Developer APIs and their usage.
  • Experience with scripting languages like JS, NodeJS.
  • Experience with AI / NLP engines - Google CCAI, Amazon Lex / Polly.
  • Good Understanding of contact center business operations, processes & transaction flows
  • Understand security requirements, industry specific compliance & certification requirements
  • Excellent verbal and written communication skills

Nice To Have

  • Experience / exposure with other contact centre solutions like Amazon Connect, Nice inContact.
  • Experience / exposure with leading CRM / case management solutions – Client, MSD,
  • Oracle Peoplesoft, SAP CC, Zendesk, ServiceNow, Jira, Freshdesk etc.
  • Experience with vendor evaluations, market analysis, vendor negotiations, vendor onboarding processes etc.