Agilus is recruiting for a Regional Service Manager in the Food and Beverage equipment services industry in North York, Ontario.
Our client is a leading supplier of equipment, systems and service in the food industry and offers the broadest line of equipment including cooking, food preparation, refrigeration, bakery systems, ware washing and waste systems, and weighing, wrapping and labeling systems.
Responsibilities :
To monitor daily service call screens to ensure jobs are scheduled and completed in a timely manner
Review jobs prior to closing if clarification required, make necessary correction to invoices
Review customer concerns and make decisions on financial adjustments to invoices
Relocate technicians to other service areas as required by call volume
Ensure that paperwork flows through efficiently
Review reports for outstanding paperwork or jobs that need to be completed
Review and analyze financial reports and report to senior management on variances to financial plans
Manage the day-to-day activities at the branch
Successful candidates will have :
College diploma or Bachelor Business Administration or a related field or equivalent experience required
Minimum 5 years of professional and / or management experience, in Service
Demonstrated proficiency in a supervisor role in a related business
Experience in a service-related industry is preferred
Basic understanding of Financials and Profit & Loss Statements