Deliver Field Services Operations Management and IMAC / Project support in line with recognized IT best practice methodology (managing risk, governance, quality assurance, issue resolution, reporting, etc) for a specific DSS region.
RSM will be accountable for hiring and managing onsite resources, prioritizing workload, working with the Service Desk to drive left shift of tickets to reduce field dispatches for tickets which can be fixed remotely, Field Support operations stabilization, conduct Weekly / Monthly / Quarterly reviews for local Client management and Project Delivery team on Field Support performance, upkeep of knowledge and Identify and plan Service improvement initiatives.
Provide oversight and management of any partner Technicians in their geographical area of responsibility to ensure adherence to Primary & Secondary Named Techs and Service Level compliance.
Provide a Local Management point of contact for the customer for project requests and planning, staffing and scheduling changes, overtime needs and escalations, reporting up to the DSS Delivery Manager.
Regional Service Manager - Canada
Responsible for managing assigned regional service engineers. Assign duties to ensure regional and national service goals are achieved. We love our customers and strive give them the leading-edge technology, service, marketing support and clinical education to improve their patient's outcomes and to...
Regional Manager (Health care operations, customer service) - #2024-9559 (reqID)
The Manager Laboratory Health Services - Multiple Locations, is accountable for the operation of the Laboratory and Health Services Centers in accordance with the Dynacare strategic plans. Manager Laboratory Health Services Centers - Multiple Locations. Are YOU our next Manager Laboratory Health Ser...
Regional Service Manager
RSM will be accountable for hiring and managing onsite resources, prioritizing workload, working with the Service Desk to drive left shift of tickets to reduce field dispatches for tickets which can be fixed remotely, Field Support operations stabilization, conduct Weekly/Monthly/Quarterly reviews f...
Regional Manager (Health care operations, customer service) - #2024-9455 (reqID)
The Manager Laboratory Health Services - Multiple Locations, is accountable for the operation of the Laboratory and Health Services Centers in accordance with the Dynacare strategic plans. Manager Laboratory Health Services Centers - Multiple Locations. Are YOU our next Manager Laboratory Health Ser...
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The Regional Service Manager is responsible for the effective management of a skilled trades operation. BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the servi...
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