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Service desk technician Jobs in Quebec City, QC

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Service desk technician • quebec city qc

Last updated: 11 hours ago
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Field Service Technician

Field Service Technician

BFG Enterprise ServicesQuebec, Capitale-Nationale, CA
Full-time
Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and repair in a positi...Show moreLast updated: 2 days ago
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Technicien de service / Service Technician

Technicien de service / Service Technician

Trane TechnologiesQuebec, Capitale-Nationale, CA
Full-time
Technicien de service / Service Technician.Be among the first 25 applicants.Technicien de service / Service Technician.Get AI-powered advice on this job and more exclusive features.At Trane Technologie...Show moreLast updated: 13 days ago
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Remote Bilingual IT Service Desk Specialist (EN / FR)

Remote Bilingual IT Service Desk Specialist (EN / FR)

Pathway CommunicationsQuebec, Capitale-Nationale, CA
Remote
Full-time
A leading IT solutions provider is seeking a Bilingual Technical Service Desk representative to provide remote support.Responsibilities include troubleshooting hardware / software issues, logging sup...Show moreLast updated: 11 hours ago
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Technicien de service / Service Technician (Quebec-Capitale Nationale)

Technicien de service / Service Technician (Quebec-Capitale Nationale)

Konica Minolta Business Solutions CanadaQuebec, Capitale-Nationale, CA
Full-time
Nous recherchons un Technicien en route- Associé de systèmes de bureau pour rejoindre notre équipe !.We’re looking for an Office Systems Specialist to join our team!. Maintenance et réparation des p...Show moreLast updated: 6 days ago
Field Service Technician

Field Service Technician

Diebold NixdorfQuebec City, QC, Canada
Full-time
Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commer...Show moreLast updated: 30+ days ago
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Help Desk Technician II - Hybrid Support & Incident Mgmt

Help Desk Technician II - Hybrid Support & Incident Mgmt

nugget.aiQuebec, Capitale-Nationale, CA
Full-time
A leading company is seeking a Help Desk Technician to provide exceptional client support.This role involves managing technical issues, dispatching resources, and ensuring timely resolution of requ...Show moreLast updated: 5 days ago
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Repair Technician – After-Sales Service

Repair Technician – After-Sales Service

ABBQuebec, Capitale-Nationale, CA
Full-time
Repair Technician – After-Sales Service.Join ABB, a global market leader helping industries become leaner and cleaner.This role supports after-sales service by repairing standard drive units and su...Show moreLast updated: 5 days ago
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Automotive Service Technician

Automotive Service Technician

CSN CollisionQuebec, Capitale-Nationale, CA
Full-time
Bemac Collision Group has supported Ottawa drivers for over 60 years, offering quality craftsmanship and award-winning customer experience. We are looking for an Automotive Service Technician.Keep s...Show moreLast updated: 5 days ago
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Field Service Technician

Field Service Technician

Vaderstad North AmericaQuebec, Capitale-Nationale, CA
Full-time
Väderstad is looking for individuals who share our passion for agriculture.Our employees are the most important resource we have to achieve our goals. We offer excellent career opportunities to the ...Show moreLast updated: 5 days ago
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Service Technician

Service Technician

CNSCQuebec, Capitale-Nationale, CA
Full-time
Joining Tesla means being part of a team of the most talented.Our Technicians are the heart of every service location, and we rely on their expertise to. Tesla offers numerous opportunities for care...Show moreLast updated: 13 days ago
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Field Service Technician

Field Service Technician

KodakQuebec, Capitale-Nationale, CA
Full-time
The Field Service Technician is responsible for the installation of hardware, software and networking products and configurations at customer sites, as well as for diagnosing and optimizing product...Show moreLast updated: 6 days ago
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Technicien de service / Service Technician (Quebec-Capitale Nationale)

Technicien de service / Service Technician (Quebec-Capitale Nationale)

Konica Minolta Business Solutions U.S.A., Inc.Quebec, Capitale-Nationale, CA
Full-time
Nous recherchons un Technicien en route‑ Associé de systèmes de bureau pour rejoindre notre équipe !.Le technicien assure la maintenance et la réparation des produits multifonctions et résoudre les...Show moreLast updated: 13 days ago
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Service Technician

Service Technician

ASSA ABLOY GroupQuebec, Capitale-Nationale, CA
Full-time
Service Technician – Automated Door Solutions – ASSA ABLOY Group – Quebec, Canada.ASSA ABLOY Entrance Systems, a global leader in automated door solutions, seeks a skilled Service Technician to dia...Show moreLast updated: 5 days ago
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Service Technician

Service Technician

Wainbee LimitedQuébec, Quebec (QC), CA
Full-time
Wainbee is 100% employee-owned! This is reflected in the values we place on our employees and the way we support them.As a Service Technician / Mechanic at Wainbee, you can look forward to employer...Show moreLast updated: 14 days ago
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Service and Return Desk associate

Service and Return Desk associate

RONAQuebec, Capitale-Nationale, CA
Full-time
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show moreLast updated: 5 days ago
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General Service Technician

General Service Technician

Midas Acton 4261Quebec, Capitale-Nationale, CA
Full-time
At Midas of Acton we are looking for general service technicians that are able to work independently of others, while also being able to work collaboratively at times with peers.We have a full‑serv...Show moreLast updated: 6 days ago
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Customer Service Technician / Technicien(ne) Service a la clientele

Customer Service Technician / Technicien(ne) Service a la clientele

EXFOQuebec, Capitale-Nationale, CA
Full-time
À titre de Technicien(ne), vous serez appelé à travailler avec l’équipe et représentants service à la clientèle.Vous exercerez un rôle de spécialisé (e) aux commandes et ainsi que d’autres tâches a...Show moreLast updated: 9 days ago
Service Technician

Service Technician

ASSA ABLOYQuebec City, Quebec, CA
Full-time
Technicien de service CCQ Porte Automatiques.Description des compétences requises : .Solide connaissance technique des produits pour entretenir, résoudre les problèmes et effectuer la maintenance pr...Show moreLast updated: 20 days ago
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Road Service Technician

Road Service Technician

Johnston EquipmentQuebec, Capitale-Nationale, CA
Full-time
Road Service Technician-Quebec City.Short Description : Description : .We are a solutions-driven, customer-focused provider of material handling, storage, and automated systems solutions and we take...Show moreLast updated: 11 days ago
Field Service Technician

Field Service Technician

BFG Enterprise ServicesQuebec, Capitale-Nationale, CA
2 days ago
Job type
  • Full-time
Job description

Overview

Role : Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and repair in a positive and professional manner

Responsibilities and Duties

  • Perform connectivity and hardware troubleshooting and repair; Perform outlook set up and administration
  • Identify and repair hardware issues in a POS environment; Replace scanners, scales, pin pad, printers and workstations
  • Assure all other on-site support services and repairs are completed by verifying operations and maintaining required quality levels and documenting work performed
  • Maintain a safe and organized work area by observing all safety policies and procedures, applying required safety training required for the position
  • Perform travel on a moment’s notice in order to provide support by troubleshooting at BFG customer’s sites in assigned area, as required
  • Be available for rotational shifts (days, afternoons, evenings and weekends) including rotational stand-by 24 / 7
  • Prepare field reports, as required
  • Liaise with Help Desk on escalated issues
  • Investigate and diagnose customers’ issues by using technical expertise in a timely and professional manner
  • Install, fish, dress cross connect and terminate Unshielded Twisted Pair (UTP), co-axial and fibre optic cable
  • Identify cable pathways
  • Test, review and troubleshoot installed systems
  • Install various types of network infrastructure equipment (switches, routers, servers, DSL modems, wireless switches and access points, camera, security systems, network addressing)
  • Troubleshoot cabling, hardware and network related issues in the field
  • Operate hand and power tools (drill)
  • Apply proficient computer skills and solid knowledge of computer networking
  • Exhibit positive and professional attitude and behaviour at all times; Interact and communicate respectfully with all BFG parties to resolve field issues
  • Work independently and collaboratively with other team members to achieve common project / site objectives

Technical Requirements

  • CompTIA A+ Certification
  • Minimum university degree with major in information technology or a related program
  • Minimum 3 – 5 years of experience working in IT field services, with broad exposure to a variety of software and hardware technologies, or equivalent experience
  • Experience working in a retail environment with POS systems is required
  • Experience working with remote management software is an asset
  • Experience in troubleshooting cabling, hardware and network related issues in the field
  • Familiarity with network equipment (routers, switches, desktops, printers, servers etc.)
  • Must have and provide company with valid driver’s licence and clean abstract for use of company vehicle for travelling to customer sites to provide service
  • Ability to operate hand and power tools (drill)
  • Proficient computer skills and solid knowledge of computer networking
  • Personal Requirements

  • Excellent prioritizing and communication skills
  • Ability to travel to customers’ sites on short notice over extended periods of time
  • Ability and availability to work revolving day / night 24 / 7 shifts, rotational stand-by and on-calls to respond to operational requirements
  • Must be able to lift up to 75 lbs
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