Service desk manager Jobs in Oshawa, ON
Last updated: 1 day ago
IT Service Desk seeks an individual to provide front-line end user technical support services to clients and act as the single point of contact for the Ontario Government.You will leverage your exp...Show moreLast updated: 1 day ago
Our client is seeking a Service Desk Analyst to respond to and diagnose problems through discussions with their end users.
This includes problem recognition, research, isolation, and resolution step...Show moreLast updated: 30+ days ago
No degree, certificate or diploma.Heures de travail : 40 hours per week.Show moreLast updated: 26 days ago
Manage daily operations across multiple restaurant locations, ensuring exceptional service and adherence to brand standards.
Monitor and drive operational performance, including food quality, cleanl...Show moreLast updated: 30+ days ago
The responsibilities include, but are not limited to the following : .Oversees staffing and ensures that each staff member understands the scope of his / her position, and policies within the company, ...Show moreLast updated: 30+ days ago
Education : Secondary (high) school graduation certificate.Experience : 1 year to less than 2 years.Establish work schedules and procedures.
Perform same duties as workers supervised.Assist clients / gu...Show moreLast updated: 30+ days ago
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.
Offering an unmatched, 360-degree solution set for a collection of...Show moreLast updated: 30+ days ago
At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience ...Show moreLast updated: 30+ days ago
Are you ready to revolutionize your work-life balance while achieving remarkable success? Join our fully virtual and work-from-home team, where you can earn an extraordinary income without compromi...Show moreLast updated: 30+ days ago
Help Desk and for ensuring all student and employee requests are dealt with in an efficient and effective manner.They are also responsible for supporting the Board of Governors portal and their fil...Show moreLast updated: 30+ days ago
We are currently recruiting for a.The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.
The successful candidate will investigate, evaluate, neg...Show moreLast updated: 1 day ago
Under the direction of the Manager, Customer Success, the Service Desk Support Assistant provides intermediate level end-user support in the IST (Information Services and Technology) department.Col...Show moreLast updated: 30+ days ago
Join our team and be part of a vast variety of vehicles including boat, motorcycles, and anything under the sun.A Good 1 Mechanic ( automotive shop).
A Good 1 Mechanic ( automotive shop).Show moreLast updated: 30+ days ago
We are hoping to find talented individuals capable of performing the following essential.Perform Pre-Delivery Inspections (PDI) with Heathwood Homebuyers to help ensure.
Liaise with Heathwood Homeow...Show moreLast updated: 30+ days ago
Our client, regarded by many including ourselves, as the number one Mechanical Construction Contractors in Ontario.Is currently looking to add to their team due to pending retirement.The position t...Show moreLast updated: 30+ days ago
Deliver Field Services Operations Management and IMAC / Project support in line with recognized IT best practice methodology (managing risk, governance, quality assurance, issue resolution, reporting...Show moreLast updated: 30+ days ago
The Operations Services Manager (OSM) leads a team to ensure efficient management and timely completion of operations and client deliverables.
This involves overseeing colleagues and ensuring smooth...Show moreLast updated: 30+ days ago
Service Desk Analysts – Public Sector
RaiseRemote, OntarioCA$27.00 hourly
Remote
Full-time +1
JPC -1454 - Service Desk Analyst
ITS GlobalOntarioCA$41,477.00–CA$51,966.00 yearly
order desk agent
YORK ELECTRONICSOshawa, ON, CACA$3,000.00–CA$3,480.00 monthly
Permanent
District Manager - Quick Service Restaurant
JRoss RecruitersOntario, SOUTH WESTERN ONTARIOPermanent
Dental Office Manager Assistant
DentalZenWhitby, Ontario, CanadaCA$30.00–CA$40.00 hourly
Full-time
Quick Apply
- Promoted
Customer Service Manager
PinkPalmPuffOntario, Canada Pink Palm Puff is an a up and coming fashion brand based in Canada, We are looking for a dynamic individual to join our team.
This is a contract remote role for a Customer Service Manager which can ...Show moreLast updated: 6 days ago
hotel front desk supervisor
ClublinkON, CACA$21.63 hourly
Permanent
Quick Service Assistant Manager| Tribute Communities Centre
Oak View GroupOshawa, ON, CACA$48,000.00–CA$50,000.00 yearly
Assistant Service Manager
Farm BoyWhitby, ON, CACA$90,000.00–CA$100,000.00 yearly
Customer Service Manager - Remote Position
AO Globe LifeON, CARemote
Quick Apply
Help Desk Supervisor
York Region District School BoardOntario, CanadaCA$90,000.00–CA$100,000.00 yearly
Full-time
Property Desk Adjuster
Crawford & CompanyON, CanadaFull-time
Branch Manager
DMC RecruitmentOntario, CA Building Materials Distribution.Base +Bonus + Company Vehicle + Benefits + RRSP.We are seeking a highly motivated and experienced Branch Manager to lead the Sarnia branch of this Building Materials...Show moreLast updated: 18 days ago
Service Desk Support Assistant
York UniversityOntario, CanadaCA$27.23 hourly
- Promoted
Service Advisor
2672689 Ontario Inc.Oshawa, ON, CanadaFull-time
- Promoted
Service Coordinator
Toronto PlacementWhitby, ON, CanadaFull-time
Mechanical Service Manager , HVAC / Ontario – Canada
Shackleton Duke GroupOntario, CanadaCA$60,000.00–CA$85,000.00 yearly
Regional Service Manager
Tata Consultancy ServicesOntario, CACA$60,000.00–CA$72,000.00 yearly
LOA HRFS Operations Service Manager
AlightOntario, CACA$49.00 hourly
Service Desk Analysts – Public Sector
RaiseRemote, Ontario1 day ago
Salary
CA$27.00 hourly
Job type
- Full-time
- Part-time
- Remote
Job descriptionAnalytical and problem-solving skills to identify and assess client system problems resulting from equipment failures, operating system configurations and application errors. Expertise in recommending and implementing effective software solutions and optimizing computer and application usage. Ability to plan, organize and prioritize tasks in a high-pressure environment. Proficient in both written and oral English communication skills Effective time management skills Strong customer service and client interaction skills Experienced with de-escalation methods Ability to work independently and autonomously while maintaining a high first point resolution. Prior experience in a service desk or contact centre environment. Diagnose and identifying and respond to technical and business-related issues, service requests, and client inquiries. Ability to resolve client requests at first point of contact or dispatch to next level of support according to proper procedures. Receive incoming communications and requests by telephone, email, LiveChat, from clients requesting assistance regarding various IT products, programs, service offerings. Troubleshoot existing issues within a ticket to determine root cause and take the necessary resolution steps or escalate as required. Provide assistance to users by recommending the most effective utilization of computers, standard software packages and their applications and related equipment (workstation and LAN) Classify and categorize incidents; prioritize problems to ensure timely resolution either through first tier support or assignment to Tier 2 or Tier 3 through the established escalation system. Strong knowledge of all Microsoft OS Platforms, (primarily Windows 10 and 11) Microsoft Office 365 Suite, Desktop Hardware troubleshooting, iOS and Android mobile phone troubleshooting, VPN, OneDrive, and Adobe Suite Knowledge of LAN / WAN and telecommunications, desktop networks (e.g. Wifi) and related hardware (e.g. Intel-based PC's, network adapters, printers and plotters) to install and configure new computer hardware and software, prepare service and maintenance documentation, develop and test desktop software components to meet client needs, prepare information materials for clients on computer equipment utilization, analyze problems and conduct minor repairs to ensure desktop and notebook systems are operating in accordance with service level agreements. Experience using structured troubleshooting techniques to diagnose user / account / client system hardware and software problems. Ability to recommend / initiate solutions using diagnostic hardware and software applications and techniques and recommend the most effective utilization of computers and software applications. Experience in installing and configure new computer hardware and software, and develop and test desktop software components.
Job Description
- Work Remotely
- Contract
- 27.00 / HR to start
SUMMARY
IT Service Desk seeks an individual to provide front-line end user technical support services to clients and act as the single point of contact for the Ontario Government. You will leverage your expert knowledge of desktops / networks / telecommunications and related hardware, Microsoft OS Platforms, Office 365 Suite and other desktop productivity and diagnostic software packages, iOS / Android mobile IT devices, and Active Directory. You will enhance your analytical / problem solving skills, your organization / prioritization skills working in a high-pressure environment with a focus on your customer service skills, IT knowledge, interpersonal and oral / written English communication skills.
SKILLS & QUALIFICATIONS
RESPONSIBILITIES
KNOWLEDGE
WORKING ARRANGEMENT
Candidates who demonstrate a client-centered approach and reliability in fulfilling their scheduled shifts will carry out this assignment entirely from their home offices.
WORKING HOURS
Successful candidates will have the flexibility to work either part time hours (at least 20 daytime hours per week Monday to Friday) up to full time hours (36.25 paid hours with 45 minutes of daily unpaid break-time) with optional additional hours available depending on the business need. The environment is a 24 / 7 / 365 one and you maybe required to work nights and weekends. Candidates interested in Part time should note that they will have to be available for multiple full week periods during normal business hours to receive the required training.
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