Service delivery manager Jobs in Vaughan, ON

Job Description

Job Description

The Manager, Service Sales will be responsible for overseeing and guiding the growth of Genrep’s Service business. In doing so, the Business Development Manager, Service Sales will drive business development while simultaneously focusing on maximizing and extending existing Service Business through Service Contracts / Agreements, Corrective maintenance and Special Projects across the Toronto, Ottawa, and Leamington locations.

Main Responsibilities :

• Develop, implement, and execute Genrep’s strategy for Service growth and opportunity.
• Ensure sales strategies are executed to meet set revenue and margin targets.
• Perform a combination of inside and outside sales, focusing on establishing new contracts, maintaining the lifecycle of existing contracts, and building meaningful customer relationships.
• Develop, implement and execute sales process for Service including quote follow up to close new business ensuring all incoming calls and requests for new contracts or repairs are handled.
• Ensure all contract quotes are generated via ERP system and assist customers with new maintenance contract requests.
• Ensure accurately completed proposals and prepared responses to ensure profitable service agreements
• Establish price strategies that optimize sales and profit by understanding the market.
• Establish and maintain executive level relationships with new and existing Service customers
• As business grows, onboard, develop and manage Service Sales team resources to support continued growth targets
• Provide leadership and mentorship for Service Sales team members
• Travel within your defined geographic territory and build relationships and business activity. Maintain an ongoing state of professionalism when meeting with customers, promoting company, and tending to client requests.
• Achieve monthly and annual emergency generator service agreement sales goals.
• Work with Finance department for credit approval to set up new accounts.
• Work closely with the Sales department to enhance bids and build customer relationships.
• Learn, understand, and demonstrate knowledge of, generator maintenance requirements pertaining to CSA 282 / Life Safety generators.
• Other duties as required.

Shift time : 8 : 00 am – 4 : 30 pm

Direct Report : Director, Service

Location : North York, On

Desired Skills, Knowledge and Experience :

If you are interested in this Manager, Service Sales position, please send us your resume and we will be in contact directly.

Thank you and we look forward to working with you!

Genrep Ltd. / Ltee is an equal opportunity employer which values diversity in the workplace. Applicants may forward their resume to . We thank all candidates for their interest, however only those being considered for an interview will be contacted.

Company Description

GENREP has been a provider of Power Product solutions to Canadian businesses since 1983. Starting as a Service organization focused on maintaining Emergency Standby Generators, we have grown to an organization that provides end to end Generator and Engine solutions.

Company Description

GENREP has been a provider of Power Product solutions to Canadian businesses since 1983. Starting as a Service organization focused on maintaining Emergency Standby Generators, we have grown to an organization that provides end to end Generator and Engine solutions.