Service advisor Jobs in Greater Sudbury, ON

Accessibility Advisor

Date Posted : 06 / 10 / 2025

Req ID : 43396

Faculty / Division : Vice-Provost, Students

Department : Accessibility Services

Campus : St. George (Downtown Toronto)

Position Number : 00034751

Description : About us :

Student Life connects life to learning. We believe every student should have the opportunity to participate in university life actively and find connection and community while discovering new ways of thinking and being in the world. We provide resources, support and engagement opportunities that are inclusive and accessible, ensuring every student can build experiences that set them up for a lifetime of success.

Within the Division of Student Life, the cluster of Student Life Programs and Services, supports students as they achieve personal, academic, career and civic goals. We engage students throughout their learning and development with the following units : Academic Success, Accessibility Services, Career Exploration & Education, Centre for Community Partnerships, Clubs & Leadership Development, Indigenous Student Services, Mentorship & Peer Programs, Multi-faith Centre, Orientation, Student Success, Transition & Engagement and T-Card Services. Together with staff, faculty, students, alumni, employers and community partners, we provide an integrated and coherent path to success that reflects our students' diversity.

In support of U of T’s vision, Student Life Programs and Services is committed to creating diverse, accessible, inclusive and welcoming spaces of opportunity that foster deepened engagement, learning, personal growth, and identity development for all students. We are committed to embedding these principles into all the work we do, reducing barriers so that students from all backgrounds and lived experiences can feel a sense of belonging in the communities they find here.

To align with our strategic priorities, we encourage individuals from the Black, Indigenous, and the racialized community to apply.

Your opportunity :

Under the general direction of the Accessibility Team Lead, the Accessibility Advisor, Neurological Team maintains a caseload of students with disabilities, with the capacity to accommodate other students studying on a full or part time basis in a wide variety of undergraduate and graduate programs. The Advisor works with an ethno- culturally and academically diverse student population to : perform an assessment of students’ needs during a comprehensive interview, ensure that appropriate documentation has been received, review and assess confidential medical / psychological documentation, follow up with medical professionals for clarificationor further information when required; develop, recommend and implement accommodations and strategies based on the individual student’s disability; evaluate and modify existing accommodations and assist the students in self-monitoring the effectiveness of accommodations; make referrals both within and outside the department as appropriate, ensure that appropriate documentation is forwarded as necessary. The incumbent facilitates the student’s knowledge about his / her disability, addresses the strengths and challenges the disability brings to their academic pursuits and their navigation of academic and residential environments.

Other duties include : responding to complex inquiries; facilitating the accommodations process with the student, faculty and staff, promoting awareness and providing information about the Service; assessing, making recommendations and providing appropriate documentation to support the use of funding; and representing Accessibility Services on designated University committees pertaining to students with a disability; maintaining an awareness of current research being conducted around accommodations and their effectiveness; and embracing the Service’s principles of equity and inclusion.

The Accessibility Advisor acts as a consultant on disability issues to faculty across the University, academic and administrative staff, as well as students. The advisor is responsible for developing and maintaining relationships of mutual support with academic programs within the University.

Your responsibilities will include :

• Researching and recommending alternative approaches and possible accommodation solutions as part of the duty to accommodate
• Advising course instructors and staff on student accommodations issues
• Assessing and making recommendations on student funding applications and the appropriate disbursement of funds
• Writing confidential student accommodation summaries
• Providing case management support to students requiring the coordination of multiple services
• Determining the reasonability of an accommodation in relation to a student's disability

Essential Qualifications :

To be successful in this role you will be :

Closing Date : 06 / 23 / 2025, 11 : 59PM ET

Employee Group : USW

Appointment Type : Budget - Continuing

Schedule : Full-Time

Pay Scale Group & Hiring Zone :

USW Pay Band 14 $90,056. with an annual step progression to a maximum of $115,169. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation / Pay Equity Maintenance Protocol.

Job Category : Student Services

Recruiter : Blythe Campbell

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http : / / uoft.me / UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected] .

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