Retail Jobs in Drumheller, AB

Description

• Lead daily tasting room operations, including opening and closing procedures, scheduling, inventory, cash handling, and POS management.
• Deliver warm, engaging, and knowledgeable guest experiences that reflect the brand and its story.
• Train, coach, and motivate a small team to provide consistent, high-quality service.
• Drive sales through elevated hospitality, upselling, merchandising, promotions, and product knowledge.
• Build relationships with local businesses, tourism partners, retailers, resellers, and event organizers.
• Support product launches, seasonal offerings, ticketed events, promotions, and in-store activations.
• Assist with local and regional delivery coordination, retail relationships, and broader sales growth initiatives.
• Ensure compliance with applicable liquor regulations, health and safety standards, and internal policies.
• Support operational administration, including ordering supplies, maintaining required documentation, and assisting with reporting.
• Create a positive, accountable, and fun team environment.

Requirements

• Leadership experience in hospitality, retail, tourism, food and beverage, or a related guest-facing environment.
• Craft distillery, brewery, winery, or beverage alcohol experience would be considered an asset.
• Strong customer service instincts and a genuine passion for creating memorable guest experiences.
• Confidence leading small teams and managing daily operations.
• Sales-minded approach with the ability to engage guests and convert visits into purchases.
• Strong communication, organization, and relationship-building skills.
• Comfort working in a hands-on, entrepreneurial, and community-connected environment.

Corporate Culture

• Competitive compensation and incentive package, based on experience.
• Opportunity to lead a key customer-facing operation within a growing local brand.
• A unique role with autonomy, community impact, and room to grow.
• The chance to live and work in an affordable Alberta community with strong tourism appeal.
• A fun, authentic, and quality-focused environment where craft, hospitality, and local pride come together.