Network support technician Jobs in Richmond Hill, ON

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The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

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Global Technologies Services (GTS) is one of the foundational divisions of the TMX Group that empowers internal TMX business lines for their technology needs, operations and digital innovation. GTS as a client centric organization focuses on building technology capabilities, enabling our clients with the best technology solutions and providing effective technology financial and resource management processes. The cost effective operation is a key attribute of the GTS execution. GTS is responsible for delivery of all technology initiatives and services across TMX.
The Network and Data Center Technician is responsible for the general data center maintenance duties, which includes (but not limited to) cabling and wiring installations, supervising external vendors and documenting changes. The hours of work and locations will vary but the position will be mainly based at our Markham location.

Key Accountabilities:

• Oversee all electrical and mechanical preventative maintenance. Coordinate all work with external contractors and manage physical access.

• Provision data centre space, power and cooling for all new hardware requirements.

• Installation and decommission of all data centre equipment. Responsible for updating all inventory documentation.

• Installation of copper/fiber cable in our data centres, Responsible to update all documentation of network cabling

• Monitor data centre site conditions - complete inspections and coordinate any corrective activities with external contractors as required.

• Work within internal change and incident processes to execute all work within a documented process.

• Liaison with property management groups to coordinate work pertaining to building systems that impact TMX data centres (building power and chilled water system shutdowns and other maintenance work).

• Provide monthly and ad hoc reporting for data centre infrastructure.

Must haves:

• Post-secondary degree or diploma in Information Technology, Networking, Mechanical or Electrical Engineering or a related field (or equivalent experience).

• Strong knowledge of cable management, installing cables & data centre equipment

• Demonstrated knowledge of a large variety of server hardware configurations, ability to assemble and repair server equipment

• Ability to document, record and track changes using tracking systems

• Excellent judgement and decision making ability especially in critical situations

• Excellent interpersonal and communication skills both written and verbal

• Strong organizational skills as the role requires updating documentation

• Comfortable working in a fast-paced environment; troubleshooting and problem solving

• Collaborative team player

• Ability to do repetitive tasks consistently and in a timely manner

• Ability to lift and move large equipment safely

Nice to haves:

• Experience working in a mission critical data center facility

• Solid understanding of network architecture, design and implementation

• Knowledge of electrical power distribution systems and how they are used in a data center

• Familiar with mechanical equipment systems (CRAC, CRAH, evaporative cooling)

Note:

• Working hours: 2pm to 10pm EST Monday to Friday

• Overtime may be required on occasional weekends

• Location: 3500 Steeles Avenue East, Markham, ON with occasion requirements to work at our other office/data centre locations.

Salary Range: $28/h -$32/h CAD

Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

The recruiting efforts for this role are intended to fill a vacant position.

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

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