Mortgage processor Jobs in Calgary, AB

What is the opportunity

RBC is transforming how Canadians approach their mortgage decisions, and we’re growing our specialized team to lead the way. We’re looking for Mortgage Retention & Growth Advisors who are curious, driven, and ready to advance their banking career in a supportive, high-growth environment.

In this role, you’ll work with clients at a pivotal moment—their mortgage renewal—helping them understand their options and find solutions that work for them. You’ll learn on the job, grow your credit knowledge, and build real expertise in mortgage advice, home equity, and personal lending. Think of it as a launchpad for a rewarding career in financial advisory.

This is a nationwide opportunity. Work from any region across Canada.

This role requires full flexibility to the business hours which operates from Monday to Friday from 9:00 AM – 8:00 PM, Saturday 10:00 AM – 6:00 PM (local time)

What will you do?

• Connect with clients, you will reach out to clients approaching their mortgage renewal, listen to their goals, and help them explore their options
• Build Relationships: Stay in touch with clients throughout their entire renewal journey, making sure they feel supported every step of the way
• Provide Thoughtful Advice: Discuss mortgages, home equity, and credit solutions in a way that makes sense for each client
• Spot Opportunities: Demonstrating curiosity, you identify ways you can help clients with other financial needs and introduce them to the right team
• Collaborate Across RBC: You will work with branch teams, mortgage specialists, and other advisors to connect clients with the right solutions

What do you need to succeed?

Must-Haves:

• Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs.
• Lending Experience: You have a proven track record of successfully structuring credit deals and submitting credit applications
• A genuine Interest in Homeownership & Passion for Advising Clients: Finding tailored solutions for your clients when it comes to their home ownership and helping people with money decisions
• Strong Communication: You can explain things clearly, listen well, and build rapport with different types of people
• Self-Motivated: You take initiative, follow through on commitments with a proven track record of translating goals into actionable results
• Comfort with Flexibility: You’re adaptable in a fast-paced environment and comfortable working evenings and weekends

Nice-to-Haves:

• Strong negotiation skills, a passion for exceeding client expectations, competitive intelligence expertise, bilingualism (English/French—especially valuable for Quebec applicants

What’s in it for you?

• Growth & Development Opportunities: Access world-class training, coaching, and opportunities to advance your career while collaborating with a high-performing team.
• Rewards & Flexibility: Competitive compensation, bonuses, flexible benefits, and work arrangements.
• Collaborative Culture: Work alongside a dynamic, high-performing team committed to progressive thinking and mutual success.
• Impactful Work: Help clients achieve their homeownership dreams, nurturing relationships and providing meaningful advice on mortgage options, home equity, and personalized credit solutions.

Job Skills

Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curious Mindset, Data Analysis, Digital Literacy, Retail Credit Structuring

Additional Job Details

800 RUE DE LA GAUCHETIÈRE O, SUITE 4021:MONTRÉALMontréalCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2026-04-022026-05-03

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.