Medical records technician Jobs in Etobicoke, ON

Analyzing Regulatory Records with Accuracy and Insight

Contract – approx. 6 months

CPA Ontario is currently seeking a Records Specialist who will play a central role within the Data Team in the Registrar's Office, supporting regulatory information for more than 105,000 members, 8,000 firms and 4,000 license holders. This role contributes directly to data analysis, reporting, system enhancements and process improvement, leveraging emerging technologies such as Power BI and Microsoft Co-Pilot to drive efficiency and insight across the department.

What You'll Be Doing:

Driving innovation in the management of regulatory information, including information about our members and employers, while supervising temporary data staff and applying critical thinking to ensure accuracy, confidentiality and a positive member experience.

Championing continuous improvement including testing and validating Salesforce enhancements, recommending new functionality and helping shape a smoother, more efficient admissions and records experience.

Contributing to and leading projects that support organizational initiatives, partnering with developers on system enhancements, documenting business needs, collaborating cross-functionally, and ensuring ongoing process improvement across the team.

Developing and enhancing Power BI dashboards for the Registrar's Office using coding and Co-Pilot, and providing ongoing and ad-hoc reporting with meaningful data analysis to support data-driven decision making.

Supporting others within the team and department on technical issues within scope of the role, while confidently applying emerging technologies such as Microsoft Co-Pilot.

Who You Are:

A university graduate in a related field such as data analytics, computer science, statistics, business or economics, with at least 3 years of related professional work experience, preferably within a professional, academic, membership or regulatory body.

A strong critical thinker with excellent analytical skills and exceptional attention to detail, particularly in handling confidential member data.

Highly organized and confident supervising junior staff, managing competing priorities and delivering accurate results in a fast-paced environment.

Experienced in producing easy-to-interpret data visualizations that lead to data-driven decision making, with familiarity in coding languages for data analysis considered an asset.

Skilled in communicating with a wide range of stakeholders, including members, executives and cross-functional partners, with experience training or supervising junior staff considered an asset.

Familiar with system testing, requirements gathering, and identifying and documenting enhancements, with additional certificates or training in Power BI, Databricks, Excel, Salesforce or similar tools considered an asset.

Salary Range: The starting annual salary for this position is between $66,300 and $82,900 per annum, based on candidates’ qualifications, experience, and internal parity. Exceptions may be considered with further review.

What We Offer:

A fast-paced environment. Collaboration, innovation and passionate professionals are at our core. We relentlessly pursue what's next to unlock the full potential of you and us together.

Flexible work environments. As part of our Hybrid work culture, we provide flexible, remote work options to support you in your career, in addition to in-office teamwork and collaboration.

Diversity and inclusion. We recognize the value in our differences and prioritize inclusivity to bring together the best talent to protect the public, advance the profession and enable CPAs to lead business and society forward.

Ongoing learning and career growth. We want your career to skyrocket. We support unlimited career advancement and professional development opportunities with learning investments to promote your future growth. Thrive with us.

Focus on your well-being. With industry leading benefits and wellness programs, including a healthy lifestyle allowance, mental health resources and more, we're committed to your well-being.

Who We Are:

We protect the public. We advance the profession. We enable CPAs to lead business and society forward. We ensure that our over 105,000 members and over 19,000 students meet the highest standards of integrity and expertise. We help them stay ahead of global market trends and abreast of regulatory change. CPAs represent a globally recognized, premium designation. Our Chartered Professional Accountants are valued by organizations in all industries for their financial expertise, strategic thinking, management skills and leadership. We believe that success happens when both business and society benefit. For information on the profession visit: cpaontario.ca

We Appreciate Your Interest In CPA Ontario And This Position:

At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, and all candidate applications are reviewed. Should your qualifications and experience meet the requirements of this role, a member of our recruitment team will contact you. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals.