Hotel Jobs in Winnipeg, MB

As a Front Desk Agent you will make our guests feel welcome and reflect the exceptional experience to come when they arrive. Your personalized interactions care in guest room selection and knowledge of the hotel will ensure our guests have a lasting memory of their visit.

What You Will Be Doing :

• Greet guests upon arrival with a warm and sincere welcome
• Perform all functions of guest registry including check in and check out updating reservations and guest profiles to 100% accuracy swift but correct room assignment while meeting luxury standards
• Issue keys while ensuring utmost safety and confidentiality
• Maintain and protect guest privacy and discretion
• Settle guest accounts while ensuring all services standards are followed
• Assist guests and answer inquiries regarding hotel facilities in an informative and helpful way
• Drive revenue through room upsells and cross-promotion of other hotel outlets
• Resolve guest issues and inquires and escalate to Supervisor or Manager when appropriate
• Other duties as assigned

Qualifications :

Additional Information :

Whats in it for you :

Who We Are : Located in the heart of vibrant downtown Winnipeg Manitoba at the historic corner of Portage and Main Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We are happy to provide you accommodation at any stage of the application process please contact the Talent & Culture Department and we will work with you to accommodate your needs.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment a warm and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.

When applying do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

Remote Work : Employment Type :

Full-time

Key Skills

Customer Service,Hotel Experience,Hospitality Experience,Computer Skills,Upselling,Medical office experience,Office Experience,Computer Literacy,Front Desk,Guest Services,Cash Handling,Phone Etiquette

Experience : years

Vacancy : 1