Host hostess Jobs in Lethbridge, AB

Reports To

Food and Beverage Supervisor/Food & Beverage Manager

Summary

The Host/Hostess is an essential member of the front-line team, contributing to customer service excellence. The Host/Hostess is responsible for greeting casino guest, responding knowledgeably to customer inquiries about the menu, services and features of the casino.

Core Competencies

• Customer Service
• Communication
• Team Work
• Interpersonal Awareness

Job Duties

• Interacting with the casino guests and responding knowledgeably to inquiries about the menu, prices and other services and features of the casino.
• Accurately placing customer orders and communicating clearly to the kitchen staff any special requirements.
• Maintaining a clean work area and performing general cleaning duties.
• Seating guests and making them feel welcome at all times.
• Meeting and exceeding our guest’s expectations on a regular and consistent basis.

Requirements

• At least 18 years of age.
• Able to maintain a security clearance.
• Available to work evenings and weekends.
• Must be customer service oriented.
• Friendly outgoing reliable individual
• Willingness to take on new challenges
• Work in a fast paced environment

Work Conditions

• Prolonged standing during the 8-hour shift.
• Reaches, bends, squatting and lifting
• Cleaning work area and areas after late night food is served
• Work with little to no supervision