Hospitality Jobs in Canada

As the Hospitality Director - Conference and Events , you will oversee the planning and execution of meetings, conferences, and events, guide barista bar operations and oversee corporate grab & go efforts, ensuring exceptional service and industry leading guest experiences.

Reporting to the General Manager, you will leverage your deep experience in team leadership, event planning, guest and associate engagement, food service and hospitality, and conference services to lead a dedicated team of culinary and service professionals. Your proficiency in planning and executing strategic business plans, leading process improvement efforts, understanding financial analysis and KPI reporting, will serve you well in this role. Additionally, your expertise with Microsoft Office, 365, Teams and event planning software will further augment your detailed understanding of occupational health and safety guidelines, FoodSafe practices and allergen programs. Your skillset is rounded out by exposure to menu engineering, food production methodologies, recipe costing, QSR and grab & go operations.

If you are the right Unicorn, come join us in creating exceptional experiences for our guests, leading a collaborative team and ensuring a fun and energized environment, in a predominantly Monday to Friday workplace.

Key Responsibilities :

Operations :

• Lead overall operations for all F&B services for the Conference Centre, Barista Operations and Micro-Market Grab & Go.
• Lead and inspire a team of hospitality & culinary managers, their direct reports and hourly team members across both front, and heart of house departments.
• Guide and coordinate the efforts of the Culinary, Front of House and Bookings teams, ensuring effective and efficient Conference Centre operations.
• Actively monitor all aspects of food preparation, menu planning, recipe costing, menu engineering, and inventory management, including allergen programs.
• Oversee floor operations, service quality, and lead the operations team for seamless event execution.
• Lead regular operations and planning meetings with the leadership team, associates, and key partners.
• Diligently monitor function and event bookings and event planning efforts, assessing process accuracy, effectiveness, and seamless delivery, incorporating process learnings into ongoing service refinement efforts.
• Ensure operational and reporting compliance with Client Master Service Agreements, Contracts, SLAs, and SOWs, delivering timely performance reporting as required.

Guest Experience :

People Leadership :

Administration :

Qualifications :