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Help desk analyst Jobs in St. Catharines, ON

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Customer Experience Representative

IndigoSt. Catharines, ON, CA
Part-time

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more ... Show more

Assistant Deli/Cheese Manager

Farm Boy Inc.St. Catharines, Ontario, Canada
Full-time

Be part of what makes us different.You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shop... Show more

Professional Experience Year (PEY) - Engineering - Niagara

Ontario Power GenerationNiagara, ON, CA
Full-time

University, minimum completion of 3rd year in a 4-year program or 4th year in a 5-year program by May 2027.Electrify your career and help build a brighter tomorrow.Every generation has a challenge ... Show more

Fashion Associate (Part time) - Reitmans Smart Centres St. Catharines

ReitmansSt. Catharines, Ontario, Canada
Part-time

Are you passionate about creating an exceptional shopping experience? Do you enjoy helping customers feel confident and stylish while keeping the store organized and visually appealing? If so, this... Show more

Online High School French Tutor

Empower TutoringSt. Catharines, ON, Canada
Remote
Part-time
Quick Apply

We are looking for a passionate, experienced tutor who has a strong background in French and can tutor high school students.Candidates should be familiar with the .Ontario high school curricul... Show more

Anthony looking for a babysitter or nanny in St. Catharines

SitlySt. Catharines, CA
Part-time

We are a busy family of 4 that loves spending time together, but sometimes could use some help.Penelope is a curious, intelligent, empathetic, and stubborn young lady.Dominic is a funny little man ... Show more

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Customer Experience Associate - Future Opportunities - Niagara Falls/ St. Catharines/ Grimsby/

The Toronto-Dominion Bank (Canada)Virgil, Ontario
Part-time

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent custo... Show more

Client Support Specialist – Work From Home

American Income Life Insurance Companyst catharines, ON, CA
Remote
Full-time
Quick Apply

We are expanding our remote team and looking for driven individuals who enjoy helping people, communicating clearly, and providing professional support.This opportunity is ideal for someone seeking... Show more

Housekeeper Wanted - Housekeeper Wanted In Tharines

Housekeeper.comSt. Catharines, Ontario, Canada
Full-time

Catharines seeking a reliable housekeeper to help maintain my home.I need someone who can assist with cleaning various areas, including the kitchen, bathrooms, and general rooms.As well, I am looki... Show more

Outside Sales Representative

ForgeFitSt. Catharines, ON, CA
Full-time
Quick Apply

Job Title: Outside Sales Representative  Company: ForgeFit  Employment Type: Full-Time  About ForgeFit  ForgeFit supplies cutting-edge fitness equipment to gyms and fitness cent... Show more

Licensed Autobody Technician

CSN CollisionSt. Catharines, ON, CA
Full-time
Quick Apply

CSN Collision was founded in 2002 by four successful collision repair owners to help independent repair facilities improve performance through training, operational support, and marketing initiativ... Show more

Front Desk Associate Part Time Weekend PM

Planet Fitness - Easy Mile FitnessSt. Catharines, ON, CA
Part-time

At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment.We are proud to be one of the larg... Show more

Kitchen & Bath Sales Part Time - ST CATHARINES

The Home Depot CanadaSt. Catharines, ON, CA
CA$18.60–CA$19.60 hourly
Part-time

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and ... Show more

Forex & Crypto Trader – Remote - Entry Level

Maverick FXSt. Catharines, Ontario
Remote
Full-time

Maverick Currencies is a proprietary trading firm that has been funding and developing traders since 1997.We provide capital, structured training, and ongoing mentorship — so you trade our mo... Show more

Nanny Wanted - Family Seeking Experienced Nanny

CanadianNanny.caSt. Catharines, Ontario, Canada
Full-time +1

Hi, Our daughter is currently 2 years and 3 months old and we are a busy working couple looking for a caring, responsible, and experienced nanny to help support one of us while we are home with o... Show more

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Part-Time French Tutor

Oxford Learning Centres, Inc.St. Catharines, Ontario, Canada
CA$19.00 hourly
Part-time

Eager to help students turn “Je ne sais pas” into “Oh la la”? Motivated to help support children’s French education outside of the classroom? .Our hours count! Gain valuable teaching experienc... Show more

Branch Manager

WestburneSt. Catherines, ON, CA
CA$70,000.00 yearly
Full-time

Join Rexel: A Global Leader in Electrical Distribution.Rexel is a world leader in the electrical distribution market, operating in 18 countries and leveraging a network of 1,950 branches and 27,000... Show more

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Veterinary Client Care Receptionist

MHMISt. Catharines, Ontario, Canada
Full-time

Looking for a Full Time Veterinary Client Care Receptionist to join our team in the heart of St.Do you have a passion for pets, an outstanding personality and want to help make a difference in the ... Show more

General Help

AramarkNiagara, ON, CA
Full-time

Are you self-motivated and proud of the work you do? Here at Aramark, we take pride in the level of service and safety we provide! As a General Utility Worker on our team of other service stars, yo... Show more

Sitter Wanted - Seeking Reliable Sitter In St. Catharines, Ontario Earn $20.00 Per Hour Caring For

Sitter.comSt. Catharines, Ontario, Canada
CA$20.00 hourly
Part-time

Catharines, Ontario looking for a part-time sitter to help care for our children.If you have experience with primary school-aged kids and are passionate about supporting their growth and developmen... Show more

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People also ask
Customer Experience Representative

Customer Experience Representative

IndigoSt. Catharines, ON, CA
30+ days ago
Job type
  • Part-time
Job description

Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate

Job Description

This position requires 6AM availability.

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

  • Create a warm and welcoming environment in our stores
  • Add joy to our customers' lives
  • Leverage our product to tell stories
  • Engage and connect with our customers on the floor
  • Curate specific product collections for each customer you meet
  • Ensure Visual Standards are followed and maintained
  • Role model Indigo’s High Performance Characteristics
  • Seek information regarding new products, promotions and programs
  • Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
  • Take accountability to respond to customer feedback in a timely manner
  • Hold self and others accountable
  • Own self-development and provide continuous feedback to colleagues and Leadership Team
  • Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

  • Experience in specialty retail or a retail environment preferred but not required
  • Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
  • Bilingualism (French/English) is required for all positions in Québec; other languages an asset