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Help desk analyst Jobs in Markham, ON

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Help desk analyst • markham on

Last updated: 3 days ago

Help Desk Analyst Intern

PET VALUMarkham, Ontario, Canada
Full-time +1

We're hiring for a Help Desk Analyst Intern, contract till December 2025.Pet Valu is growing at an incredible rate, and we're in need of a dynamic, independent problem-solver to join our Help Desk ...Show more

Deductions Analyst

Randstad CanadaNorth York, Ontario, CA
Temporary
Quick Apply

Are you a Deductions Specialist with experience in the CPG industry?.Are you immediately available for work in the North York area?.If so, we have the role for you! Randstad has partnered with a we...Show more

Sales Analyst

Marketers on DemandNorth York, ON
Full-time

Embark on an exciting journey as a.You’ll be the driving force behind their sales operations, leveraging your analytical powers to uncover insights, streamline processes, and propel their business ...Show more

Bilingual Help Desk Analyst

PET VALU0001 – Markham Office, Canada, Canada
Full-time

The Bilingual Help Desk Analyst provides customer support, service and technical support through analysis and problem resolving to enable installation, maintenance, education, implementation and do...Show more

Senior Financial Analyst

Vaco by HighspringAgincourt, Ontario, Canada
Permanent

Our client is a publicly traded, international production studio and.They are looking for a Senior Financial Analyst to join their team!.Opportunity for career growth and progression into Manager i...Show more

 • Promoted

Senior Recruitment Consultant - 360 Desk - Business Development

TalentSphereRichmond Hill, ON, Canada
Full-time +1

Senior Recruitment Consultant / Sales.Something Different than the norm….Six-figure earning potential - $100,000+.We are hiring in Calgary, Edmonton, Toronto, Vancouver and REMOTE locations across ...Show more

Business Analyst

Mobis Parts Canada CorporationMarkham, Ontario, Canada
Full-time
Quick Apply

MOBIS Parts Canada ("MPCA") is a technological leader in the automotive industry focusing on the distribution of parts for Hyundai Motor Company and Kia Motors.Through collaboration, ingenuity and ...Show more

Service Desk Analyst

Black & McDonaldMarkham, ON
Full-time

Black & McDonald’s Corporate Service Group is growing! If you are an analytical, organized, and detail-oriented professional searching for the opportunity to build a solid foundation for your caree...Show more

Energy Analyst

BGISMarkham, ON, Canada
Full-time

BGIS is a leading provider of customized facility management and real estate services.With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the service...Show more

Supplier Strategy Analyst

Grainger BusinessesTHORNHILL, ON, CA
Full-time

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.We’re dedicated to providing value fo...Show more

Senior Financial Analyst

The Mason Group Incvaughan, ontario
Full-time

Our client is a publicly traded leader in the Environmental Services space, known for its strong market presence and continued growth.They are currently seeking a Senior Financial Analyst to join t...Show more

 • Promoted

Financial Analyst

PET VALU0001 – Markham Office, Canada, Canada
Full-time

The key elements of the Financial Analyst role include: reviewing franchise billing transactions, investigating franchise billing inquiries and performing month end duties and analysis.The incumben...Show more

GIS Analyst

StantecMarkham, ON
Full-time +1

As a GIS Analyst at Stantec, you’ll play a key role in delivering geospatial services and solutions to both internal project teams and external clients.Your work will primarily support projects in ...Show more

Pricing Analyst

Adecco CanadaNorth York, Ontario, Canada
Full-time +1
Quick Apply

Adecco is currently hiring a full-time motivated.This role is responsible for analyzing sales, margin, and competitive pricing data to recommend and implement pricing actions that drive revenue gro...Show more

Business Analyst

BMO Financial GroupScarborough, ON
Temporary

BMO is an organization driven by a shared Purpose: Boldly Grow the Good in business and life.It calls on members of its team, to create lasting, positive change for its customers, its communities, ...Show more

Project Controls Analyst

AECOMMarkham, CAN
Full-time

At AECOM, we're delivering a better world.Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thr...Show more

Help Desk Lead

PET VALU0001 – Markham Office, Canada, Canada
Full-time

The Help Desk Team Lead is tasked with ensuring efficient operation of the Help Desk on a day to day basis.They will be the primary contact for issues and escalations when the Help Desk Manager is ...Show more

Claims Desk Specialist-3

Sécurité Nationale Compagnie d'AssuranceMarkham, Ontario
Full-time

TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions.TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products includi...Show more

Senior Financial Analyst

Farber Debt SolutionsNorth York, Ontario, Canada
Full-time +1

Farber is one of Canada’s oldest, largest and most respected debt solution providers.We help Canadians get out of debt and start rebuilding their lives again.Established in 1979, Farber has over 30...Show more

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Help Desk Analyst Intern

Help Desk Analyst Intern

PET VALUMarkham, Ontario, Canada
30+ days ago
Job type
  • Full-time
  • Temporary
Job description

Description

:

What is the role?

We're hiring for a Help Desk Analyst Intern, contract till December 2025.Pet Valu is growing at an incredible rate, and we're in need of a dynamic, independent problem-solver to join our Help Desk team! We're a laid-back, tight-knit team that have a thirst for providing the best service possible to our great clients, and you'll be working with these awesome retail clients to solve their challenges over the phone or by email.

What will you do?

  • Take calls from stores and Head Office users, trouble shooting, assisting or re-directing as necessary.
  • Logging calls received in the database and maintain problem reports.
  • Assist in POS procedure documentation.
  • Update relevant information in the help-desk database.
  • Follow up with relevant users for updates on problems passed on to them.
  • Participate in maintenance of POS Test Scripts and Test Sets.
  • Participate in testing of new releases of in-house developed software.
  • Troubleshooting and maintenance of PCs and POS hardware equipment.
  • Placing service calls with vendors and subsequent follow up to ensure satisfactory service.

What will you need to succeed?

Education and Experience

  • High School
  • Currently pursuing College diploma or bachelor's degree in technology or business-related field
  • Experience troubleshooting hardware and software along with junior network/ NOC experience is an asset
  • Retail experience, preferably with a Point-of-Sale system (POS) is an asset

Knowledge and Skills

  • Strong problem solving skills and aptitude is essential
  • "Go-getter" attitude - along with total commitment to customer satisfaction
  • Candidates must also have clear verbal, as well as concise written communication skills
  • Experience with MS Office and a Windows 7/10 environment is desirable
  • In addition to the foregoing, interested candidates must be computer literate and have general aptitude for learning new proprietary and commercial software programs
  • Full training on our systems will be provided

We are looking for someone who can roll with the punches and loves to immerse themselves in solving a diverse set of challenges - retail is never boring. If you think you'd be a great fit to join our team we'd love to hear from you!

#CORPHIRE