Help desk administrator Jobs in Toronto, ON

Company Information

One of Canada’s oldest and most respected debt solution providers. We help people get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 250 employees working across Canada and has helped over 100,000+ Canadians get out of debt.

And now, we’re embarking on our next stage of innovation & significant growth. To do that, we hire experienced, enthusiastic, motivated, innovative, and customer-centric team members to play critical roles in helping us reach our ambitious goals.

Join us in better serving the growing number of Canadians who are in need of help.


Position Summary

We are currently seeking a Full-time Insolvency Administrator (internally known as Division 1 and Ordinary Proposals Administrator) to join our Sheppard office. The individual in this role will administer Division 1 proposal and Ordinary bankruptcy files.

Responsibilities

Assist with all matters relating to the current administration of Division 1 and Ordinary bankruptcy estates including but not limited to:

Preliminary File Review / Proofs of Claim / Meeting of Creditors:

• Input file information into Ascend (industry specific software) and CRM databases
• Prepare necessary documents such as proposal/NOI, cash flow, Bankruptcy notice etc. using Word and Excel
• E-file new files and all statutory reports, notices, and minutes
• Draft Report to Creditors and Notice to Creditors for proposal and Trustee’s Preliminary report to creditors for bankruptcy
• Input Proof of Claims into Ascend and follow up with creditors if claims are deficient of the required information.
• Deal with all matters related to proof of claim, including, preparation of the notice of disallowance
• Schedule all meeting of creditors for both proposal and bankruptcy estates
• Negotiate with creditors for acceptance of proposals
• Prepare and send out Notice of Stay if applicable
• Email or Mail notices to all creditors
• Attend to creditors’ and debtors’ enquiries—bring complex enquires to the trustee’s attention

Court Activities:

• Prepare Report to Court, court application package, and schedule court hearings if needed
• Monitor payments and other proposal terms where applicable
• Send out default notice if needed
• Attend to interim dividends
• Upon completion of all terms of the proposal, prepare the Certificate of Full Performance for trustee’s execution
• Review assets file folder in the ordinary bankruptcy and make sure all assets have been disposed properly
• Assist in various close-out matters; Trustee’s discharge and taxation
• Coordinate all court hearings among Trustees and lawyers within different jurisdictions
• Deal with various inquires from the debtors and creditors
• Deal with various estate banking requests
• Assist in various close-out matters when needed
• Other duties as may be required

Qualifications

• Previous experience in dealing with Division 1 proposals and Ordinary bankruptcy administration is an asset
• A background in accounting, Paralegal, law clerk, business commerce, or a related field will be advantageous
• Proven background dealing with attention to detail and multi-tasking
• Organizational skills to organize workload
• Good oral and written communication skills to communicate effectively with staff, inspectors, creditors and OSB
• Analytical skills to analyse account activities
• Interpersonal skills to deal with team members and staff
• Excellent computer skills and proficient with Microsoft Office (Outlook, Excel, Word)
• Familiar with insolvency software Ascend and other software such as ProSystem is an asset but not required

Benefits, and Perks

• Remote work model
• Vacation and wellness days
• Extended health and dental coverage, plus virtual doctor services
• Employee Assistance Program and mental health resources
• Company-matching retirement savings plan
• Financial support for professional development
• Annual company events
• Exclusive access to perks and discounts

Position: Insolvency Administrator
Location: Hybrid/North York
Industry: Financial Services
Employment Type: Permanent/Fulltime
Salary: $60,000-$68,000


Our Culture at Farber

At Farber, helping people is at the heart of everything we do—and that commitment extends to our employees, clients, and partners alike. We’re dedicated to building an inclusive, diverse, and equitable workplace where everyone feels valued, respected, and supported from day one.

Our culture is grounded in recognition, growth, and connection. We celebrate our people through meaningful awards and recognition programs, invest in their development through training/learning academies, education reimbursement, and foster an environment of respect that is felt across the organization. We also take pride in celebrating the diverse communities we serve and work in, creating a workplace where everyone can show up as their authentic selves.

• If you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at careers@farbergroup.com.

We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.