Front desk clerk Jobs in Delta, BC

Overview

As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey.

Employment Status

Union - CUPE Local 402 - Regular Full-Time

Scope

Surrey Parks, Recreation & Culture is looking for an energetic and self-motivated Clerk 3 to join the Community and Recreation Services team. The position performs moderately complex and diversified clerical work in various capacities. This customer service-oriented individual will have demonstrated initiative, teamwork, communication and problem solving skills.

This position requires flexibility in job duties that include facility oversight, support with programs and set-up, facility maintenance and general support of the day-to-day operations. In this position you will be working with the PRCMS registration system, payment balancing and customer account problem solving.

The successful candidate will have a strong skill set in building relationships with customers, exercise good judgment and decision making. In addition, this individual will provide coverage for front-desk staff when necessary, therefore including cash handling and customer service skills.

Responsibilities

• Taking meeting minutes and following up with the team members on action items.
• Maintenance of payroll records as well as maintenance of staff schedules.
• Maintain accurate records / information pertaining to facility booking, program registration and membership accounts.
• Oversight of cash handling procedures, preparing and maintaining reports (daily, weekly, monthly) as required and maintain up to date records and files.
• Complete bookings of recreational facilities as assigned.
• Assisting front desk staff in performing their duties.
• Remain up to date with Recreation Services facilities, programs, and activities.
• Interacting and supporting the public with various recreation needs. Qualifications
• Completed grade 12.
• Supplemented by several courses in office administration or other related courses.
• At least two years' experience in an office environment.
• Must have accurate typing speed of 40 WPM.
• The ability to communicate effectively orally and in writing.
• The ability to make independent judgment in performing the duties of the position.
• Excellent interpersonal and public relations skills.
• Self-motivated, and ability to work well within a team and independently
• An equivalent combination of relevant education and experience will be considered. Other Information

Number of Job Openings : 1

Hourly Rate : $30.12

Steps Hourly Rate Step 1 $30.12 Step 2 (6 Months) $30.71 Step 3 (18 Months) $31.53 Step 4 (30 Months) $31.97

Conditions of Employment

This position requires completion of a Police Information Check with a Vulnerable Sector Check.

Successful applicants must provide proof of qualifications.

Closing Date

This job will be posted until January 8, 2025.

Our Values

Integrity - Service - Teamwork - Innovation - Community