Talent.com

Field service technician Jobs in Kitchener, ON

Create a job alert for this search

Field service technician • kitchener on

Last updated: 7 days ago
Service Technician & Operations Specialist

Service Technician & Operations Specialist

Cold JetCambridge, Ontario, Canada
Full-time
Quick Apply
The Service Technician & Operations Specialist is responsible for providing installation, service and troubleshooting support on primarily dry ice blasting machines but also dry ice manufacturi...Show moreLast updated: 30+ days ago
automotive service technician

automotive service technician

Cambridge VolkswagenCambridge, ON, CA
Full-time +1
Registered Apprenticeship certificate.Test automotive systems and components.Adjust, repair or replace parts and components of automotive systems. Estimate parts and labour cost to perform vehicle m...Show moreLast updated: 30+ days ago
Service Technician

Service Technician

Dover CorporationCambridge, ON, CA
Full-time
At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level.We are passionate about cultivating excellence in everything we do, but what really fuels us is our ...Show moreLast updated: 21 days ago
Service Technician

Service Technician

Sani MarcKitchener , ON
Full-time +1
The Service Technician will be responsible for completion of a regimented Preventative Maintenance schedule within existing customers. Helping to drive new sales with customers in the Southwest Onta...Show moreLast updated: 30+ days ago
Structural Steel Detailer

Structural Steel Detailer

Teletek Structures Inc.St. Jacob's, ON, CA
Full-time +1
Excellent opportunity for a civil engineering technician or technology graduate, or graduate of AutoCAD and / or drafting technology programs, this is a perfect entry-level role.You want an exciting,...Show moreLast updated: 7 days ago
Field Systems Support Technician

Field Systems Support Technician

Emterra GroupWaterloo, ON, CA
Full-time
Field Systems Support Technician.We are a dynamic, growth-oriented and safety-focused company.Our organization has been deemed to be an “essential service” by providing collection and processing fo...Show moreLast updated: 30+ days ago
310T- Kitchener Truck and Coach Technician

310T- Kitchener Truck and Coach Technician

Altruck International CentresKitchener, ON, CA
Full-time
Altruck International Truck Centres is seeking a highly skilled and experienced 310T Truck and Coach Technician to join our team at our Kitchener location. As a 310T Truck and Coach Technician, you ...Show moreLast updated: 30+ days ago
Field Technician

Field Technician

StantecWaterloo, ON
Full-time +1
A career in transportation is more than bridges, roads, and rail.As we plan, design, and manage projects that move people and goods from Point A to Point B, we create connections that transform our...Show moreLast updated: 19 days ago
Concrete Lab / Field Technician

Concrete Lab / Field Technician

McIntosh PerryOntario, CA
Full-time
Are you ambitious and looking to make the right move in your career? Now is the perfect time to join Egis.Egis is experiencing substantial growth in North America, highlighted by our recent acquisi...Show moreLast updated: 30+ days ago
Petroleum Service Technician

Petroleum Service Technician

BGISKitchener, ON, Canada
Full-time
Service and maintain petroleum equipment, systems and accessories essential to site operation;.Repair and maintain leak detection systems. Maintain professionalism, sensitivity, and tact to portray ...Show moreLast updated: 30+ days ago
Service Technician

Service Technician

Randstad CanadaWaterloo, Ontario, CA
Permanent
Quick Apply
We are looking for an experienced individual with a strong mechanical ability who is looking for a service-based role traveling between different customer sites. The successful candidate will ideall...Show moreLast updated: 30+ days ago
Service Technician

Service Technician

OPWCambridge, ON, CA
Full-time
At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level.We are passionate about cultivating excellence in everything we do, but what really fuels us is our ...Show moreLast updated: 21 days ago
Automation Controls Service Technician

Automation Controls Service Technician

Samuel, Son & Co.Waterloo, ON, Canada
Full-time
Field Services and Technical Support.Perform all work safely and efficiently, following company Health and Safety policies and applicable standards. Troubleshoot and repair control and electrical sy...Show moreLast updated: 30+ days ago
Mazda Service Technician

Mazda Service Technician

Budds' BMWKitchener, Ontario
Full-time
Kieswetter Mazda is looking to add to our growing service department.As southwest Ontario's largest Mazda dealer, our shop is always busy. Join our team as our newest Automotive Service Technician.O...Show moreLast updated: 30+ days ago
Customer Service Field Representative | GrandBridge Energy

Customer Service Field Representative | GrandBridge Energy

The MEARIE GroupCambridge, Ontario, Canada
Full-time
Customer Service Field Representative.GrandBridge Corporation is an investment holding company dedicated to driving growth and innovation through our fully owned subsidiaries, GrandBridge Energy In...Show moreLast updated: 8 days ago
Automotive Service Technician

Automotive Service Technician

Budds' Group of CompaniesWaterloo, Ontario, Canada
Full-time
Automotive Service Technician .Kieswetter Mazda is looking to add to our growing service department.As southwest Ontario's largest Mazda dealer, our shop is always busy.Join our team as our ne...Show moreLast updated: 30+ days ago
automotive service technician

automotive service technician

Kitchener KiaKitchener, ON, CA
Full-time +1
Registered Apprenticeship certificate.Test automotive systems and components.Adjust, repair or replace parts and components of automotive systems. Test and adjust repaired systems to manufacturer's ...Show moreLast updated: 25 days ago
automotive service technician

automotive service technician

Waterloo KiaWaterloo, ON, CA
Full-time +1
Education : Registered Apprenticeship certificate.Experience : 3 years to less than 5 years.Test automotive systems and components. Adjust, repair or replace parts and components of automotive systems...Show moreLast updated: 25 days ago
People also ask
Service Technician & Operations Specialist

Service Technician & Operations Specialist

Cold JetCambridge, Ontario, Canada
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Service Technician

The Service Technician & Operations Specialist is responsible for providing installation, service and troubleshooting support on primarily dry ice blasting machines but also dry ice manufacturing equipment in our office and in the field. Ensure timely follow-up on service opportunities, support on operational, office tasks and provide accurate documentation of quotes & service orders. This position will be located in Cambridge, Canada and will report to the Vice President, Customer Service Americas & Asia.

Technician Responsibilities :

  • Perform equipment repairs at some customer sites in the field and at Cold Jet’s Rancho Cucamonga office, performing electrical and mechanical troubleshooting and repair on industrial machinery.
  • Provide technical phone support & hands-on troubleshooting.
  • Generate and update service quotes, service call orders and job entries in company software systems and complete associated paperwork.
  • Contribute to sales of parts and service.
  • Support other Cold Jet departments, sales, engineering and operations.
  • Able and willing to travel up to 10% of the time, including international travel.
  • Resolves customer issues diplomatically and creates value for both customers and Cold Jet in a professional manner.
  • Communicates clearly and effectively with customers in a training situation.
  • Effectively applies technical and logical methodologies to solve problems in stressful and difficult environments.
  • Effectively schedules workload, material and parts needed to complete tasks in a timely manner and to the satisfaction of the customer.

Operations Support Responsibilities :

Inventory Management :

  • Develop and implement inventory control procedures and sequence of operations within Cold Jet’s Rancho Cucamonga office to optimize inventory flow as well as ensure inventory accuracy and correct use of systems.
  • Review monthly inventory trends and discuss variations with the inventory manager.
  • Recommend the replenishment of inventory as required by sales activity.
  • Work in collaboration with the Inventory Manager, plan and execute cycle counts and annual inventory audits.
  • Generation of Revenue within Assigned Territories :

  • Work effectively with the regional sales representatives to service their customers and grow their territories.
  • Work with customers, look for opportunities to propose add-on sales of spare parts, accessories, extended service plans, spare part kits, etc.
  • Work with the Cold Jet CRM software and log all customer issues that are not immediately resolved.
  • Track and share calls taken, orders taken, calls opened, calls closed, and other relevant productivity measures.
  • Identify and pass along to regional sales representatives opportunities for additional machine sales.
  • Shipping :

  • Pull ordered machines, parts & accessories from inventory and prepare them for shipment.
  • Crate, band, wrap, box or otherwise package machines or parts for shipment.
  • Select carriers and schedule freight trucks for machine shipments.
  • Prepare paperwork for domestic shipments.
  • Load machine shipments onto trucks using industrial equipment.
  • Enter shipment, receiving and other data into the ERP system.
  • Accept, open and verify incoming shipments from carriers such as UPS.
  • Stock incoming parts in the appropriate location.
  • Communicate with customers, external and internal, regarding status of shipments.
  • Operate forklift and other industrial lift equipment.
  • Department Support :

  • Listen to, understand, gain knowledge of customer needs, issues, problems, and with empathy, satisfy customers with best solutions above and beyond the normal call of duty.
  • “Own” customer requests and issues, follow up to ensure 100% satisfaction.
  • Handle all company business in the best interest of both customer and Cold Jet by creating value and providing win-win solutions.
  • Build a long-term relationship with the customers so they can recognize you as a point of contact for customer service needs.
  • Purchase office supplies and office services for the office.
  • Forward business correspondence to headquarters and disseminate local correspondence from headquarters.
  • Position Requirements :

    Education & Experience :

  • Degree in a technical field or equivalent military training.
  • 5+ years’ experience in field service working with mechanical equipment.
  • Skill Competencies :

  • Proficient level skills with MS Office, especially Excel, and ERP & CRM applications.
  • Strong business communication skills, from oral presentations to business writing.
  • High attention to detail.
  • Strong mechanical aptitude.
  • About Cold Jet :

    Cold Jet is an innovative, energetic company that prides itself in the design, production, and sales of world-class, state-of-the-art dry ice technology. Cold Jet is managed by a knowledgeable and experienced team of dynamic and dedicated professionals, working towards a clear vision. Through their leadership, individuals and teams achieve challenging and focused goals, fostering personal achievement and loyalty to a company that values a job well done.By recruiting, hiring, training and retaining the most talented professionals, we continue to build our legacy of innovation and excellence. Learn more about our culture at careers.coldjet.com