Desktop support Jobs in Haldimand, ON
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Desktop support • haldimand on
Desktop Support
VDart IncToronto, ON, Canada
Onsite IT / Desktop Support
F2OnSiteVaughan, ON
Japanese Desktop Support Engineer
Tata Consultancy ServicesOntario, CA
Desktop Support Analyst - Windows
Procomtoronto, ON, CA- Promoted
UKG Desktop Support
BGSFLondon, Canada Metropolitan Area, Canada- Promoted
Desktop Support Technician
Progression3Toronto, ON, Canada
EUC Desktop Support
Iron SystemsMississauga ON, CAN- Promoted
Desktop Support Technician II CAN
AkkodisOntario, Canada, Canada- Promoted
Desktop Support
The Nationwide GroupMarkham, ON, Canada
Desktop Support Technician
Traffic TechMississauga, ON- Promoted
Desktop Support Engineer
Astra North Infoteck Inc.Toronto, ON, ca
Manager Desktop Support
AtkinsRéalisMississauga, ON, CA
Desktop Support Analyst (Co-op)
S&C Electric CompanyToronto, ON, Canada- Promoted
Senior Desktop developer
freelance.caMississauga, Canada
Jr. Desktop Support
PeopleToGoNorth York, Ontario, Canada
Desktop Applications Support Specialist
OslerToronto, ON MXB, CAN
Desktop Support Specialist-CAN-ON-Cambridge
Westport Fuel Systems IncCambridge, ON, CAN
Desktop Support Technician
CGIOttawa, Canada
Desktop Support Analyst
CB CanadaToronto, Ontario, CanadaDesktop Support
VDart IncToronto, ON, Canada- Full-time
- Quick Apply
Role : - Desktop Support
Location : - Toronto, ON (Onsite)
Job Summary : Key Responsibilities
Provide white glove and VIP support to executive team members and other high-profile clients.
Respond to and resolve technical issues promptly and effectively, ensuring minimal disruption to users.
Install, configure, and maintain hardware and software for desktops, laptops, mobile devices, and other IT equipment.
Troubleshoot and resolve network connectivity issues, ensuring secure and reliable access to company resources.
Maintain accurate documentation of support requests, resolutions, and other relevant information.
Collaborate with other IT team members to ensure seamless support and knowledge sharing.
Provide training and guidance to users on the effective use of IT resources and tools.
Participate in IT projects and initiatives as needed, contributing technical expertise and support.
Ensure compliance with company policies and procedures, including security and data privacy standards.
Be available for off-hours support as needed to address urgent technical issues and ensure continuous service availability.
Qualifications
Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience.
Minimum of 5 years of experience in deskside support, with a focus on white glove and VIP support.
Strong technical knowledge of Windows 10, Windows 11 and macOS operating systems, as well as common business software applications.
Experience with mobile device management and support for iOS and Android devices.
Exposure to End point management Tools like SCCM, INTUNE will be an added benefit
Excellent troubleshooting and problem-solving skills, with the ability to work under pressure and meet tight deadlines.
Demonstrated ability to work independently and as part of a team, with a proactive and customer-focused approach.
Flexibility to work off-hours as needed to support critical IT needs and ensure continuous service availability.
Experience in a corporate environment, with an understanding of the unique needs and expectations of VIP clients.