Win Desktop and Laptop Build – Refurbishment, OS Installation,Application installation via SCCM, Active Directory Management.

• Providing support for Desktop / Laptop inMMD infrastructure
• CMDB Management
• Providing Desktop Support and addressingtickets for WIN-10 Deployment related issues and requests.
• Hand hold customer in installation of anyapplications, 1st Level of technical support
• Troubleshooting and resolving users’desktop / laptop / tablets issues remotely
• Identification, troubleshooting andresolution of various services running on Windows Operating system