Win Desktop and Laptop Build – Refurbishment, OS Installation,Application installation via SCCM, Active Directory Management.
- Providing support for Desktop / Laptop inMMD infrastructure
- CMDB Management
- Providing Desktop Support and addressingtickets for WIN-10 Deployment related issues and requests.
- Hand hold customer in installation of anyapplications, 1st Level of technical support
- Troubleshooting and resolving users’desktop / laptop / tablets issues remotely
- Identification, troubleshooting andresolution of various services running on Windows Operating system