On behalf of our consulting sector client, PROCOM is looking for a Desktop Support Analyst- windows.
Desktop Support Analyst- Windows - Cisco Spine & Leaf - Job Description
Looking for individuals who can interact, collaborate, and address end users / clients with the
highest standard of professionalism / customer service.
- Working in fast passed trading environment during business hours to remove JRE from target workstations.
- Deliver technical support services in a courteous and responsive manner
- Complete various tasks and responsibilities, including moves, disaster recovery, asset refresh, install, de-install, re-image, evaluation and testing, answer / respond to questions about hardware / software.
- Consistently demonstrate interpersonal and customer service skills
- Remove JRE client from Trader workstations during working hours.
- Understanding of Remote Support vital for this effort.
Desktop Support Analyst- Windows - Mandatory Skills
- 1 - 2 years of work-related experience
- Driver's license and access to a vehicle
- Experience working with laptops and both Windows 10 operating systems.
- CompTIA A+ and Windows 10 certification highly preferred
- Associate’s degree or technical training or equivalent combination of education and experience
- Demonstrated ability to multitask.
- Excellent customer service and communication skills
- Experience working with Apple devices
- Experience with the O / S version Ventura an asset
Desktop Support Analyst- Windows - Assignment Start Date
ASAP 1 months to start
Desktop Support Analyst- Windows - Assignment Location
Toronto, ON Remote after initial training
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