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Desktop support analyst Jobs in Mississauga, ON

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Desktop support analyst • mississauga on

Last updated: 1 day ago

Technical Support Analyst

Onico SolutionsEtobicoke, ON
Full-time

The Technical Support Analyst is responsible for providing technical support via phone, email or portal to enterprise customers for their IT issues.Service Desk environment is preferred.Ability to ... Show more

Technical Support Analyst

Onico SolutionsBrampton
Temporary

The Technical Support Analyst is responsible for providing technical support via phone, email or deskside for our client’s end users and systems.Provide analysis incidents and/or a solution to it i... Show more

Pharmacovigilance Analyst

CencoraOakville, ON
Full-time

Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ... Show more

Business Analyst

Aston CarterMississauga,ON,Canada
CA$45.00 hourly
Full-time

The Business & Data Analyst will support the Director of Treasury Data Management by working on various ongoing regulatory projects, mainly initiatives related to Liquidity Risk and Asset & Liabili... Show more

Desktop Support Analyst

StafflinkMississauga, ON
Full-time

One of our crown corporation client is seeking a proactive and technically skilled.This role involves day-to-day troubleshooting, end-user support, imaging, device maintenance, and account provisio... Show more

Support Technician

Dave & Buster’s, Inc.Oakville, ON
Part-time

Dave & Buster’s is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs.Plus, your co-workers are awesome!.Dav... Show more

Financial Analyst

Elby Professional Recruitment IncMississauga, ON, CA
Permanent
Quick Apply

Our client, a well?established, privately held Canadian industrial organization, is seeking a detail?oriented.With vertically integrated operations and a diversified business model, the company sup... Show more

Business Analyst

City of MississaugaMississauga, ON, CA
Permanent

The Accessibility, Policy and Compliance team plays a critical role within the City by providing professional, objective and strategic support on initiatives related to policy development, complian... Show more

Cybersecurity Analyst

Embark Student Corp.Mississauga, ON, CA
Full-time
Quick Apply

We are seeking a Contract Security Analyst with hands-on experience across Netskope SSE, Microsoft Purview (full DLP), Microsoft Defender, and Arctic Wolf MDR.This role blends security operations, ... Show more

Financial Analyst

Canadian Tire Corporation, LimitedOakville, ON
CA$53,000.00–CA$88,000.00 yearly
Full-time

We are seeking a highly diligent and detail-oriented individual to support IT financial management through end‑to‑end invoice governance, vendor oversight, month‑end close activities, and performan... Show more

Business Analyst

ProphixEtobicoke, ON, CA
CA$70,000.00 yearly
Full-time
Quick Apply

See what you can do with Prophix.Prophix helps finance teams work with greater flexibility and confidence through Prophix One™, our Financial Performance Platform.We bring planning, reporting, and ... Show more

IAM Analyst

SobeysMississauga, ON, CA
Full-time

IT Identity & Access Management.Stellarton / Calgary / Mississauga.Office, Calgary Office, Tahoe Office.Embark on a rewarding career with Sobeys Inc.Canada’s Top 100 employers, where your talents c... Show more

Manager Desktop Support

AtkinsRéalisMississauga, ON, CA
CA$80,000.00–CA$100,000.00 yearly
Full-time

Come join us in reshaping the future with AtkinsRéalis.AtkinsRéalis is dedicated in engineering a better future for our planet and its people.The IT Desktop Support Manager will oversee the desktop... Show more

Applications Support Intermediate Analyst – C11

08763 Citi Canada Technology Services ULCMississauga Ontario Canada
Full-time

The Apps Support Intmd Analyst is a developing professional role.Deals with most problems independently and has some latitude to solve complex problems.Integrates in-depth specialty area knowledge ... Show more

Analyst Student

PCL ConstructionOakville, ON, CA
Full-time

The future you want is within reach.At PCL, we build the places where life happens and find camaraderie in the process.We’re a community of builders committed to building better communities.That’s ... Show more

Billing Analyst

Clearpoint Health Network Inc.Etobicoke, Ontario, Canada
CA$55,000.00 yearly
Full-time
Quick Apply

Clearpoint Health Network (CHN) is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada.Working in close collaboration with hospital... Show more

Technical Support Analyst (EDI)

Onico SolutionsBrampton
CA$55,000.00 yearly
Full-time

Technical Support Analyst (EDI).The Technical Support Analyst is responsible for providing support for our client’s EDI/WMS systems.Responsibilities include prioritizing user requirements, overseei... Show more

Financial Analyst

Brand MomentumMississauga, Ontario, Canada
Full-time

This role serves as the financial advisor to the CD Regional teams, as assigned, and will play a key role in the maintenance of routine finance processes to support the overall business .Own f... Show more

Desktop Support level 2

PeopleToGoMississauga, Ontario, Canada
Full-time
Quick Apply

Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.Han... Show more

Senior Financial Analyst

Vaco by HighspringEtobicoke, Ontario, Canada
CA$85,000.00 yearly
Permanent

Our client is a technology company.They are looking for a Senior Financial Analyst to join their team!.Hybrid - 3 days / week in ofifice.Lots of opportunity for growth & development.Great team chem... Show more

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Technical Support Analyst

Technical Support Analyst

Onico SolutionsEtobicoke, ON
30+ days ago
Job type
  • Full-time
Job description

Technical Support Analyst

The Technical Support Analyst is responsible for providing technical support via phone, email or portal to enterprise customers for their IT issues.

Qualifications

Work Experience

  • 2-4 years of experience in technology support roles
  • 2-4 years of experience working in a Service Desk environment is preferred

Specific Competencies:

  • Ability to effectively translate technical information and procedures to customers
  • Troubleshooting and analytical skills with capacity to accurately identify and assess problems before providing accurate solutions
  • Dedicated to providing quality customer support to consistently meet customer expectations by providing service beyond expectation
  • Excellent communication, both written and verbal, interpersonal skills with ability to listen effectively, respond appropriately, and maintain mutual comfort level while relating to a diverse group of individuals
  • Team player with the ability to remain productive within time-sensitive and fast-paced environment
  • Demonstrate strong service and detail oriented skills
  • Strong experience and knowledge supporting all Windows Clients, MS Office Products, Outlook
  • Excellent knowledge of computer hardware
  • Knowledge of TCP/IP, Ethernet
  • Experience with configuring computers and mobile devices
  • Ability to assist with training of Service Desk members and other collaborative activities
  • Demonstrate experience with Microsoft products
  • Demonstrate willingness and ability to increase skill set and willingness to take on additional tasks and responsibilities
  • Aptitude for technology as well as being an effective team member

Key Responsibilities:

  • Liaise between resolver and other teams within the organization to provide world class customer service
  • Provide technical IT related support to a diverse group of clients via phone, email or portal
  • Diagnose and resolve problems and issues at a more advanced level with focus and attention to detail
  • Provide suggestions for improving Global Service Desk operations and assisting with documentation
  • Log all calls to the Service Desk maintaining complete documentation of problem cause, impact, and resolution
  • Prioritize problems; escalate high priority requests in a timely manner
  • Develop an understanding of the customer’s environment and maintain technical knowledge
  • Follow-up with clients to ensure resolution is complete and timely
  • Dispatch technical service regarding hardware problems

This is a short term 4 week contract role located in Etobicoke, ON with a possible extension