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Desk clerk Jobs in Vancouver, BC

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Desk clerk • vancouver bc

Last updated: 11 hours ago
Renewals Desk Manager

Renewals Desk Manager

BenevityVancouver, British Columbia, Canada
Full-time
Benevity is the way the world does good providing companies (and their employees) with technology to take social action on the issues they care about. Through giving volunteering grantmaking employe...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk Clerk

Front Desk Clerk

Nch’kaỷWest Vancouver, Metro Vancouver Regional District, Canada
Temporary
Nch’kaỷ Development Corporation (NDC) was established in 2018 as the economic development arm of the Squamish Nation – Skwxwú7mesh Úxwumixw. Nch’kaỷ’s mandate is to develop, manage and own the activ...Show moreLast updated: 8 days ago
  • Promoted
Front Desk Worker

Front Desk Worker

Central City Housing SocietyVancouver, Metro Vancouver Regional District, Canada
Full-time +1
Position : Front Desk Worker, Central City Housing Society.About Central City Foundation and Housing Society.Central City Foundation, established in 1907 in Vancouver, is dedicated to supporting its...Show moreLast updated: 26 days ago
  • Promoted
Service Desk Analyst

Service Desk Analyst

Swim RecruitingBurnaby, British Columbia, Canada
Full-time
Contract to hire IT Support Analyst with a global retail organization expanding massively in the Canadian market.Cont...Show moreLast updated: 30+ days ago
  • Promoted
Support Desk Specialist

Support Desk Specialist

InfoempregosBurnaby, Metro Vancouver Regional District, Canada
Full-time
Specialist to provide our customers across the Lower Mainland with operational and technical support.We are looking for an entry-level employee to join our team. If you are willing to learn and deve...Show moreLast updated: 20 days ago
  • Promoted
Help Desk Technician

Help Desk Technician

iA Financial GroupVancouver, BC, Canada
Full-time +1
Vancouver is preferred but would be open to candidates across Canada.This position requires to work from the office twice a month (subject to company policy). Bilingualism in French and English is r...Show moreLast updated: 7 days ago
Service Desk

Service Desk

CHC HelicoptersRichmond, BC, CA
Full-time
CHC provides unmatched helicopter services that enable our customers to reach beyond – to work in remote and challenging destinations that limit others – and come home safely.We are dedicated to ou...Show moreLast updated: 30+ days ago
  • Promoted
Help Desk Technician

Help Desk Technician

Great Little Box CompanyRichmond, Metro Vancouver Regional District, Canada
Full-time
We are looking for a passionate candidate who is a great problem solver to join our IT team.This position will work from the Richmond head office, and support all GLBC locations.The typical hiring ...Show moreLast updated: 7 days ago
  • Promoted
  • New!
help desk specialist

help desk specialist

TAVANCA Networks IncVancouver, BC, Canada
Full-time
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Give access to computer networks. Report on the performance of computer systems and networks.Respond...Show moreLast updated: 11 hours ago
  • Promoted
  • New!
Night Auditor - Front Desk

Night Auditor - Front Desk

Coast HotelsVancouver, Metro Vancouver Regional District, Canada
Full-time
Your company, your values, your career!.Coast Hotels is a dynamic and growing brand.Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors...Show moreLast updated: 11 hours ago
  • Promoted
clerk, hotel front desk

clerk, hotel front desk

Best Western HotelVancouver, BC, Canada
Full-time
Secondary (high) school graduation certificate.Register arriving guests and assign rooms.Process group arrivals and departures. Take, cancel and change room reservations.Provide information on hotel...Show moreLast updated: 3 days ago
  • Promoted
Help Desk Analyst

Help Desk Analyst

Zema Global Data CorporationVancouver, Metro Vancouver Regional District, Canada
Full-time
Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Zema Global Data Corporation. Human Resources Generalist at Zema Global Data Corporation.Established ...Show moreLast updated: 27 days ago
  • Promoted
FRONT DESK - CLOSING

FRONT DESK - CLOSING

Gold's Gym - British ColumbiaVancouver, BC, Canada
Part-time
Golds Gym West Broadway is hiring a part-time Gym Receptionist, with potential to grow! Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you!.Located just bloc...Show moreLast updated: 30+ days ago
  • Promoted
Help Desk Analyst

Help Desk Analyst

Targeted TalentVancouver, BC, Canada
Full-time
We are looking for a dynamic customer service oriented Help Desk Analyst to join our client's IT team.The right candidate has an in-depth knowledge of PC operating systems and configuration, in...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk and Office Coordinator

Front Desk and Office Coordinator

Warrington PCI ManagementVancouver, BC, Canada
Full-time
Join to apply for the Front Desk and Office Coordinator role at Warrington PCI Management.Join to apply for the Front Desk and Office Coordinator role at Warrington PCI Management.Warrington PCI Ma...Show moreLast updated: 11 days ago
  • Promoted
Manager, IT Service Desk

Manager, IT Service Desk

VancouverVancouver, BC, Canada
Full-time
The Aquilini Group (AG) encompasses a wide range of businesses, among them Canucks Sports & Entertainment (CSE).The Manager, IT Service Desk will lead the service desk team and play a crucial role ...Show moreLast updated: 10 days ago
  • Promoted
Front Desk Receptionist

Front Desk Receptionist

Oceanside Medical AestheticsWest Vancouver, Metro Vancouver Regional District, Canada
Part-time
Direct message the job poster from Oceanside Medical Aesthetics.Business Owner Oceanside Medical Aesthetics.Oceanside Medical Aesthetics, formerly known as The Coliseum, is committed to offering th...Show moreLast updated: 25 days ago
Front Desk Worker-Tawow

Front Desk Worker-Tawow

Atira Property Management CareersVancouver, British Columbia, Canada
Full-time +1
Internal & External Candidates FullTime (Indeterminate).Monday through Friday; from 11 : 30 p.The Tawow Supportive Housing Downtown Eastside Vancouver. BC Government Employees Union (BCGEU) This...Show moreLast updated: 23 days ago
  • Promoted
Front Desk Attendant

Front Desk Attendant

Coast Foundation Society 1974Vancouver, BC, Canada
Full-time
Location : Burnham Place / Pacific Coast Apartment, Vancouver, BC.In a manner consistent with the Coast’s mission, philosophy, policies and objectives and under the direction of the Housing Mana...Show moreLast updated: 19 days ago
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Renewals Desk Manager

Renewals Desk Manager

BenevityVancouver, British Columbia, Canada
30+ days ago
Job type
  • Full-time
Job description

Meet Benevity

Benevity is the way the world does good providing companies (and their employees) with technology to take social action on the issues they care about. Through giving volunteering grantmaking employee resource groups and microactions we help most of the Fortune 100 brands build better cultures and use their power for good. Were also one of the first B Corporations in Canada meaning were as committed to purpose as we are to profits. We have people working all over the world including Canada Spain Switzerland the United Kingdom the United States and more!

Benevity is looking for a passionate driven Manager Renewals Desk with a track record of success managing renewal strategy evolution operations optimization and scale.

The Manager Renewals Desk plays a critical role in optimizing existing client revenue for the Expand teams. This function will be responsible for driving the evolution of Benevitys renewal motion across processes reporting systems and management. This leader will support the expansion sales representatives on contract review quote pricing and order processing.

Examples of challenges to be addressed includes :

  • Accelerate improvements for quote generation including process for user based pricing; this will include driving a cross functional effort with product and finance to automate and could include standing up a quote creation resource team
  • Comprehensive data and reporting on both current state of renewal contracts and managing to future state targets inclusive of renewal quality metrics across : Multi year renewals Favorable Terms PreNegotiated Price Lift
  • Lead and facilitate the analysis and of existing clients to new Pricing and Packaging

If meaningful work where you can have an impact and help clients change the world sounds like an exciting adventure then Benevity is the place for you!

What youll do :

  • Lead the Renewals Desk : Establish and manage a dedicated Renewals Desk to streamline and automate the renewal process
  • Optimize Renewal Processes : Identify and implement process improvements including automation to increase efficiency and reduce errors
  • Enhance Renewal Quality : Ensure consistent application of best practices accurate quoting and adherence to policies and procedures
  • Drive Renewal Success : Proactively identify renewal risks implement effective retention strategies and deliver exceptional customer experiences
  • Free Up Sales Capacity : Offload routine renewal tasks to the Renewals Desk allowing sales representatives to focus on strategic initiatives and highvalue opportunities
  • Collaborate CrossFunctionally : Work closely with sales finance legal and product teams to align on deal structures pricing and contract terms
  • Analyze and Report : Monitor key metrics analyze trends and provide insights to inform strategic decisions and improve performance
  • Specific Responsibilities :

  • Deal Structuring : Collaborate with crossfunctional teams to structure complex deals ensuring they are both competitive and aligned with company objectives. Provide guidance on pricing discounts contract length and contractual terms
  • Price Modeling : Develop and maintain accurate pricing models to support effective deal structuring and negotiations
  • DataDriven Insights : Utilize data analytics to identify trends optimize pricing strategies and inform decisionmaking
  • Renewal Timeliness : Oversee the timely generation of quotes and invoices ensuring timely renewals and minimizing revenue leakage
  • Sales Support : Act as the primary point of contact for the sales team providing support on pricing quotes contract terms and deal configurations
  • CrossFunctional Coordination : Facilitate collaboration between revenue operations finance legal and product teams to ensure alignment and efficient deal
  • Policy and Compliance : Ensure adherence to company policies legal requirements and revenue recognition standards. Maintain and update the sales playbook to reflect the latest guidelines
  • Reporting and Analysis : Monitor key metrics analyze trends and provide actionable insights to drive continuous improvement
  • Training and Enablement : Provide ongoing training and support to the sales team on deal desk processes tools and best practices. Develop and maintain educational materials to enhance their skills and knowledge
  • What youll bring :

  • 3 years experience managing renewals and expansion in a direct expansion role or operational leadership role and 8 years experience in enterprise saas tech commercial role
  • Experience in selling within SaaS HR Tech and complex pricing footprint
  • Track record of consistently meeting / exceeding sales quotas personally
  • Skilled at business planning and diligent at measuring and communicating progress towards the plan identifying roadblocks and coming up with appropriate solutions
  • Deep experience in with an analytical mindset is a must
  • Bachelors degree; MBA a plus
  • Proven experience in managing renewal operations preferably in a SaaS or technology company
  • Strong understanding of contract terms pricing models and revenue recognition principles
  • Proficiency in Salesforce and other CRM tools
  • Excellent analytical skills and ability to interpret complex data
  • Strong project management skills with a focus on process improvement and automation
  • Excellent communication and interpersonal skills with the ability to collaborate effectively with crossfunctional teams
  • A passion for driving operational excellence and a customercentric approach
  • Experience with contract lifecycle management (CLM) tools is a plus
  • Discover your purpose at work

    Were not employees were Benevityites. From all locations backgrounds and walks of life who deserve more

    Innovative work. Growth opportunities. Caring coworkers. And a chance to do work that fills us with a sense of purpose.

    If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where youre valued for who you are and challenged to see who you can become

    Its time to join Benevity. Were so excited to meet you.

    Where we work

    At Benevity we have developed a Community First approach that we design our peoples experience around with goals to build a strong community and culture achieve stellar of our business goals and social mandate and ensure Benevityites thrive. For those who live within a reasonable commuting distance to an office we can split our time working in the office and from home to optimize the opportunities of both with the requirement that we spend at least 50 of the time in the office.

    Join a company where DEIB isnt a buzzword

    Diversity equity inclusion and belonging are part of Benevitys DNA. Youll see the impact of our massive investment in DEIB daily from our wellsupported employee resources groups to the exceptional diversity on our leadership and tech teams.

    We know that diverse backgrounds experiences skills and passions are what move our business and our people forward so were committed to creating a culture of belonging with equal opportunities for everyone to shine.

    That starts with a fair and accessible hiring process. If you want to feel seen heard and celebrated you belong at Benevity.

    Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to

    Required Experience :

    Manager

    Key Skills

    Customer Service,Hotel Experience,Dentrix,Hospitality Experience,Dental Receptionist,Medical office experience,Office Experience,Dental Office Experience,Front Desk,Eaglesoft,Medical Receptionist,Phone Etiquette

    Employment Type : Full Time

    Experience : years

    Vacancy : 1