Position Overview
Under the direction of the Nurse Scheduling Manager, the Scheduling Clerk, in collaboration with the Coordinators of Patient Services (CPSs), assists in the maintenance of Direct Service Staff* schedules by entering data in to the ESP scheduling system, assigning, scheduling and communicating with Direct Service Staff, and other relevant disciplines at SMHC.
*Registered Nurses, Registered Psychiatric Nurses, Licenced Practical Nurses, Psychiatric Nursing Assistants 1, and Psychiatric Nursing Assistants 2
Experience
- Minimum of 6 months' experience scheduling staff in a large 24-hour environment.
- Experience with ESP Timekeeping preferred.
- Experience working in a healthcare environment/familiarity with medical terminology preferred.
- Data entry experience preferred.
Education (Degree/Diploma/Certificate)
- Completion of a high school or equivalent program of studies: formal training in applied office skills required.
Certification/Licensure/Registration
Not Applicable
Qualifications and Skills
- Ability to interpret collective agreements, acts, policies, and procedures.
- Excellent verbal and written communication skills.
- Excellent organizational and time management skills.
- Demonstrated effective interpersonal and negotiation skills that result in win-win outcomes.
- Demonstrated ability to resolve scheduling conflicts.
- Intermediate computer skills including keyboarding, as well as Microsoft Office skills in Outlook, Word, and Excel.
Physical Requirements
Not Applicable
We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.