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Customer support specialist Jobs in Whitby, ON

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Customer support specialist • whitby on

Last updated: 4 days ago
Digital Support Specialist

Digital Support Specialist

HubellPickering, ON, CA
Full-time
We are seeking a skilled and proactive Digital Support Specialist to enhance and support our digital initiatives.This role is pivotal in driving our digital evolution and supporting business growth...Show moreLast updated: 17 days ago
  • Promoted
Team Manager, Customer Support

Team Manager, Customer Support

LendCarePickering, ON, Canada
Full-time +1
Canada’s fastest-growing point-of-sale financing providers and a proud part of the.At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recogni...Show moreLast updated: 16 days ago
Customer Experience Specialist

Customer Experience Specialist

Autolux Ltd. O / A Rapid City TransportationPickering, ON, CA
Full-time +1
Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and emp...Show moreLast updated: 30+ days ago
  • Promoted
Senior Desktop Support Specialist

Senior Desktop Support Specialist

krg technology incPickering, ON, CA
Full-time
A technology service company based in Pickering, Ontario, is seeking an IT Support Specialist with at least 3 years of hands-on experience. The ideal candidate will have strong skills in supporting ...Show moreLast updated: 5 days ago
  • Promoted
Seasonal Customer Experience Specialist

Seasonal Customer Experience Specialist

TeslaOshawa, Durham Region, CA
Temporary
Located in the Tesla showroom, this temporary position focuses on delivering a cutting‑edge customer experience from showroom visit to vehicle delivery. You will serve as the first point of contact ...Show moreLast updated: 4 days ago
  • Promoted
Operations Admin & Payroll Support Specialist

Operations Admin & Payroll Support Specialist

Benjamin MooreWhitby, Durham Region, CA
Temporary
A leading manufacturing company in Whitby is seeking an Operations Staff Assistant III to support departmental operations and internal customers. The role requires excellent communication and organi...Show moreLast updated: 5 days ago
  • Promoted
Part-Time Phlebotomy & Lab Support Specialist

Part-Time Phlebotomy & Lab Support Specialist

DynacareOshawa, Durham Region, CA
Part-time
A leading health services provider in Oshawa is seeking a part-time Lab Assistant to process blood samples and engage with patients. The ideal candidate will have a secondary school education with t...Show moreLast updated: 4 days ago
  • Promoted
Bilingual (FR) Customer Support Representative

Bilingual (FR) Customer Support Representative

goeasy Ltd.Pickering, ON, CA
Full-time +1
Canada’s fastest-growing point-of-sale financing providers and a proud part of the.At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it.W...Show moreLast updated: 4 days ago
  • Promoted
Customer Experience & Payments Specialist

Customer Experience & Payments Specialist

RB Global Inc.Oshawa, Durham Region, CA
Full-time
A leading company in the auction industry is seeking a Customer Service Representative who will engage with customers, manage payments, and ensure that excellent service is delivered at all times.S...Show moreLast updated: 5 days ago
  • Promoted
Aerospace CSC Support Specialist (Hybrid, AOG)

Aerospace CSC Support Specialist (Hybrid, AOG)

AEROCONTACTAjax, ON, CA
Full-time
Une société de technologie aéronautique recherche un(e) Commercial Customer Support Representative à Ajax, Ontario.Le candidat idéal possède un diplôme en administration des affaires, des compétenc...Show moreLast updated: 4 days ago
  • Promoted
Digital Support Specialist

Digital Support Specialist

HubbellPickering, ON, CA
Full-time
We are seeking a skilled and proactive Digital Support Specialist to enhance and support our digital initiatives.This role is pivotal in driving our digital evolution and supporting business growth...Show moreLast updated: 5 days ago
  • Promoted
Order & Logistics Specialist : Customer Advocate

Order & Logistics Specialist : Customer Advocate

GerdauWhitby, Durham Region, CA
Full-time
A leading steel provider in Whitby is seeking a Customer Service Representative to manage orders and ensure timely delivery. Responsibilities include order entry, coordination with fulfillment manag...Show moreLast updated: 5 days ago
  • Promoted
Moving Specialist : Customer-First Team Player

Moving Specialist : Customer-First Team Player

TWO MEN AND A TRUCK®Oshawa, Durham Region, CA
Full-time
A local moving company in Oshawa is seeking a Mover to assist with customer relocations, ensuring excellent service and adherence to safety protocols. This entry-level role mandates a high school di...Show moreLast updated: 5 days ago
  • Promoted
Customer Experience Specialist — Compassionate Support & Growth

Customer Experience Specialist — Compassionate Support & Growth

Autolux Ltd. O / A Rapid City TransportationOshawa, Durham Region, CA
Full-time
A transportation logistics company in Oshawa is seeking a Customer Experience Specialist to join their team.The role involves answering customer inquiries, recording information, and providing supp...Show moreLast updated: 5 days ago
  • Promoted
Bilingual Customer Support Specialist — Drive Sales & Service

Bilingual Customer Support Specialist — Drive Sales & Service

goeasy LtdPickering, ON, CA
Full-time
A leading financing company in Pickering, ON is seeking a Bilingual Customer Support Representative.This role involves delivering exceptional service and supporting sales initiatives through effect...Show moreLast updated: 4 days ago
  • Promoted
Digital Support Specialist

Digital Support Specialist

Hubbell Gas Utility Solutions (HGUS)Pickering, ON, CA
Full-time
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.We are seeking a skilled and proactive Digital Support Specialist to enhance and support our digital i...Show moreLast updated: 4 days ago
  • Promoted
Customer Advocacy Specialist

Customer Advocacy Specialist

AffirmOshawa, Durham Region, CA
Full-time
Customer Advocacy Specialist – affirm.Customer Advocacy and Retention (CAR) team sits within Customer Operations and houses our customer complaint experts. When customers share their challenging exp...Show moreLast updated: 4 days ago
Operations Support Specialist

Operations Support Specialist

AtkinsRéalisPickering, ON, CA
Full-time +1
Team is team is growing! If you want to be a part of a successful global organization and have an interest in growing your career in an exciting field, we would like to speak with you! The operatio...Show moreLast updated: 30+ days ago
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Digital Support Specialist

Digital Support Specialist

HubellPickering, ON, CA
17 days ago
Job type
  • Full-time
Job description

Job Overview

We are seeking a skilled and proactive Digital Support Specialist to enhance and support our digital initiatives. This role is pivotal in driving our digital evolution and supporting business growth through online channels. Key responsibilities include providing online support to distributor partners, managing and enriching master data via the Idea Connector (Industry Data Warehouse), and maintaining product attributes and assets through our PIM system (Stibo Step).

The Digital Support Specialist will also contribute to B2C online sales through platforms like Contentful CMS, CommerceTools and Algolia search and support a robust infrastructure of custom Visual Basic applications. Collaboration with cross-functional teams will be essential to streamline internal processes, improve data quality, and ensure a seamless digital customer experience.

This role plays a critical part in Hubbell Canada's digital marketing efforts, leveraging tools such as Fullstory, Hubspot and Google Marketplace to enhance user experience. The Digital Marketing team continues to harness AI and Microsoft Power Automate to enhance operational efficiency, streamline processes, and establish best practices in Canada.

Ideal candidates will be organized, resourceful, and possess strong communication skills. Success in this role requires a blend of technical proficiency and strategic thinking, with responsibilities including :

  • Master data management and product attribute enrichment
  • Data sharing with distributor partners
  • Online product merchandising and sales enablement
  • Development and support of internal Visual Basic applications through Visual Basic and Visual Studio
  • Continuous improvement of digital customer experiences

A Day In The Life

Application Development and Support

  • Develop, troubleshoot, and maintain custom Visual Basic applications to support internal workflows.
  • Provide support for store order processing, fulfillment, and customer experience issues.
  • Digital Sales & Online Channel Support

  • Support consumer sales through web platforms, ensuring product visibility and accuracy.
  • Enable products across store and web platforms, including pricing setup, digital asset uploads, and French translation and localization of digital content.
  • Monitor and enforce Minimum Advertised Pricing (MAP) policies with online partners. Master Data Management & Syndication
  • Deliver tailored master data files to meet distributor requirements.
  • Ensure data accuracy and timely updates across systems including IDEA Connector, AD Connector, SAP, VMI, Google Merchant Center, and SharePoint.
  • Provide master data support and custom extracts for distributor partners. Product Information & Quality Assurance
  • Manage product information using the PIM system (Stibo Step), including attributes and digital assets.
  • Report on data quality standards, identifying gaps such as missing images, attributes, and assets. Partner Support
  • Support channel partners with product data and digital content.
  • Collaborate with distributor partners to ensure accurate and complete product representation online. Process Optimization & Automation
  • Identify opportunities for workflow automation to improve operational efficiency.
  • Contribute to ongoing process improvements through digital tools and AI-driven initiatives.
  • What will help you thrive in this role?

  • Degree or working experience in Visual Basic Application Development and Master Data Administration
  • Exceptional organizational skills with a proven ability to manage multiple projects simultaneously, maintain momentum, and consistently meet deadlines.
  • Excellent written and verbal communication skills
  • Advanced computer literacy with proficiency in a wide range of digital tools, platforms, and software applications.
  • Project management experience.
  • Meticulous attention to detail, ensuring accuracy and consistency across all tasks and deliverables.