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Customer support representative Jobs in North York, ON

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Customer support representative • north york on

Last updated: 15 hours ago

Customer Success and Sales Support Representative

MevotechToronto, ON, Canada
Full-time

Take your Career to the next Level with MEVOTECH.Are you ready to elevate your career with a leading North American aftermarket auto parts company? Mevotech is seeking a Customer Success and Sales ... Show more

Representative, Operations Support

Fairstone BankToronto, Ontario
CA$16.98 hourly
Full-time

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals.Over the years, our brand family ... Show more

Customer Care Representative

Primerica - Toronto, ONNorth York, ON, CA
Permanent
Quick Apply

Key Responsibilities: New Client Acquisition:  Proactively identify and engage potential clients through referrals, networking, and outreach, presenting Primerica’s services to bring in ... Show more

Customer Experience Representative

Indigo Books & MusicVaughan, Ontario, Canada
Part-time

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy.You role model the Indigo Beliefs by being ... Show more

Sales / Customer Support Executive

Pathway CommunicationsMarkham, ON, CA
Full-time
Quick Apply

Location: Onsite – 95 Apple Creek Blvd.Markham Employment Type: Independent Contractor Hourly Rate: $18/hour Working Hours: 9:00 AM – 5:00 PM Language Requirement: English Role Overview... Show more

Customer Sales Representative

Primus WorkforceToronto, ON, ca
Full-time +1

Job Title: Customer Experience Representative (ON SITE, Part-time/Full-time ).The Customer Sales Representative (CSR) will be responsible for engaging directly with in-store customers, introducing ... Show more

 • New!

Remote Technical support representative

TestHiringToronto, ON, ca
Remote
Full-time

We are seeking a dedicated and knowledgeable Remote Technical Support Representative to join our dynamic team.In this role, you will be the first point of contact for customers experiencing technic... Show more

Customer Service Representative

Warner Music GroupToronto,CAN
CA$25.00 hourly
Full-time

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members.Here, we turn drea... Show more

Customer Service Representative (CSR)

RGH CommercialMarkham, ON, CAN
CA$24.00 hourly
Temporary
Quick Apply

GH Commercial Equipment Service.Customer Service Representative.Heritage Food Service Group of Canada, is the largest service provider for the food service industry in Toronto (GTA) with operations... Show more

Customer Support Representative - OMA Insurance

Ontario Medical AssociationRemote - Toronto, ON, ON, Canada
CA$54.00 hourly
Remote
Full-time

Are you looking to join one of ?.The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients.We continually seek to ... Show more

Customer Care Representative

JD Development GroupMarkham, CA
CA$45,000.00 yearly
Full-time
Quick Apply

Position Overview The Customer Care Representative provides valuable assistance, support, and guidance to homeowners who have recently taken possession of their new home from JD Development Group.T... Show more

Offline Support Representative

Randstad CanadaToronto, Ontario, CA
Temporary
Quick Apply

Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? Do you have outstanding relationships and a creative streak? Do you have stro... Show more

Customer Service Representative

Aleem Ravji Insurance and Financial ServicesVaughan, Ontario, Canada
CA$50,000.00 yearly
Full-time

Customer Service Representative - Desjardins Insurance Agent Team Member.Are you outgoing and customer-focused? Do you enjoy working with the public? Do you crave a meaningful career and embrace ch... Show more

Customer Service Representative

Teledyne Technologies IncorporatedON,Concord,Canada
CA$41,900.00 yearly
Full-time

Teledyne Optech is the world leader in the development and manufacture of advanced lidar and camera survey instruments for airborne, mobile and terrestrial mapping.With operations and staff worldwi... Show more

Business Operations Support Representative

The Toronto-Dominion Bank (Canada)Toronto, Ontario
Full-time

TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection toprovidehighly personalized advice, solutions, and service to clients.Rep... Show more

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Customer Success and Sales Support Representative

Customer Success and Sales Support Representative

MevotechToronto, ON, Canada
30+ days ago
Job type
  • Full-time
Job description
Take your Career to the next Level with MEVOTECH.

Join Our Team at Mevotech!
Are you ready to elevate your career with a leading North American aftermarket auto parts company? Mevotech is seeking a Customer Success and Sales Support Representative to join our dynamic team.

About Us
Mevotech is a trusted leader in the aftermarket auto parts industry, specializing in driveline, steering, and suspension parts. With over 40 years of experience, we're dedicated to engineering excellence, innovation, and delivering exceptional customer experiences. Our commitment to employee wellness and engagement has earned us recognition as one of Canada’s Best Managed Companies.

Position Overview
The Customer Success & Sales Support Representative is responsible for managing routine inquiries and transactions related to customer accounts. This role involves frontline customer interaction, providing exceptional support to ensure a seamless client experience. The Customer Success & Sales Support Representative will handle administrative tasks, address client needs, and resolve basic issues efficiently, all while maintaining strong relationships with clients. Through effective communication and timely resolution, the Customer Success & Sales Support Representative plays a key role in ensuring customer satisfaction and supporting the overall success of the customer journey.

What you will be working on:
  • Address and resolve client issues promptly, ensuring effective solutions and a positive client experience.
  • Process client inquiries efficiently, providing accurate information and guidance to resolve concerns and meet customer needs.
  • Collaborate with the supply chain team and operations teams to obtain accurate ETAs for backordered or special-order products.
  • Investigate and resolve significant shipping discrepancies, working with carriers and operations teams to address freight damages.
  • Build and maintain strong client relationships through regular, proactive communication.
  • Provide exceptional, friendly customer service in a courteous and professional manner via phone.
  • Process customer inquiries and complaints of varying complexity, ensuring timely and effective resolution.
  • Offer accurate information on stock availability, product pricing, and other customer-related inquiries.
  • Process customer orders with attention to detail, ensuring accurate account and shipping information
  • Process Return Merchandise Authorizations (RMAs) and coordinate pickup arrangements with
  • Process warranty and labour requests, collaborating with internal teams to ensure smooth service delivery
  • Investigate and resolve discrepancies in customer orders, working with Inventory and Finance teams to determine root causes and implement solutions.
What are we looking for:
  • 1-3 Years of experience in account management or a customer service role, with a track record of success in client relationship management.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
  • Strong problem-solving and negotiation abilities, with a focus on delivering exceptional customer experiences.
  • Proficiency in Microsoft Office suite, ERP software, and other relevant tools.
  • Detail-oriented with strong organizational and time management skills.
  • Ability to work independently and collaboratively in a dynamic, fast-paced environment.
  • Asset: Bilingual
Working Conditions
  • Hybrid work environment: 4 days onsite
  • Flexible scheduling required
  • Standard office setting


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