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Customer support representative Jobs in Kitchener, ON
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Customer support representative • kitchener on
Customer Service And Sales Support Representative
AO Globe LifeOntario, ON, CACustomer Service Representative
Globe Life - Kelechi AneleKitchener, ON, CA- Promoted
Product Support Representative- Construction
Wajax LimitedKitchener, ON, CanadaRemote Customer Support Specialist
American Income Life AO - Abimbola BalogunKitchener, ON, CACustomer Support Coach
ABC FitnessOntario, CanadaCustomer Support Analyst
N. Harris Computer Corporation - CADOntario, CanadaCustomer Service Representative
Parrish and HeimbeckerCambridge, ON, CASales Support Representative
Kelly Services, Inc.Cambridge, Ontario, CAClient Support Representative
American Income Life AO - Kelechi IkpeawujoKitchener, ON, CABilling Support Representative
DefinityWaterloo, ONT, Canada- Promoted
Remote Customer Representative (Globe Life)
InsureTalent StaffingKitchener, ON, CanadaCustomer Service Representative
BMOKitchener, ON- Promoted
Customer Service Representative- Work From Home
Spade RecruitingKitchener, OntarioCustomer Experience Representative
Northern Digital IncWaterloo, ON, CACustomer Support Representative
Entertainment PartnersON, CanadaCustomer Service And Sales Support Representative
AO Globe Life - Stephen HughesON, CA- Promoted
Sales Representative - Customer Service Experience Required
Globe LifeKitchener, ONField Support Representative
RocheOntario, Ontario, CanadaTechnical Support Representative
Lone Wolf Real Estate Technologies IncCambridge, ON, CA- Promoted
- New!
Customer Support Manager
ClearCourseWaterloo, CanadaCustomer Service And Sales Support Representative
AO Globe LifeOntario, ON, CA- Quick Apply
AO Globe Life is looking for a customer service representative to join our team. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities : Consult on customer success - Advise customers on how to successfully leverage the product / service based on their unique needs. Identify opportunities to upsell or cross-sell products and services when appropriate. Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. Provide accurate information about products, services, policies, and procedures. Staying informed about company updates, product changes, and service enhancements. Track interactions - Record customers interactions in internal systems for cross-functional awareness and relationship development. Process orders, forms, applications, and requests as required. Problem Solving - resolve customer complaints, issues, or concerns in a timely and effective manner. Collaborate with other departments to ensure customer satisfaction and problem resolution. Requirements : 1-2 years proven experience in supporting client success Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity with Zoom Must have insurance license Start your career with AO Globe life today. Powered by JazzHR