Talent.com

Customer service trainer Jobs in Montreal, QC

Create a job alert for this search

Customer service trainer • montreal qc

Last updated: 3 days ago
  • Promoted
Customer Service Manager

Customer Service Manager

Fuze HR SolutionsLongueuil, Montérégie, Canada
Full-time
Are you looking to use your customer service skills to help win and retain customers?.Are you looking for a job where you can use those skills help our team ensure customers have the best possible ...Show moreLast updated: 6 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Couche-TardMontreal, Montreal (administrative region), Canada
Full-time +2
Mont‐Royal Est, Montréal, Quebec H2J 1W1.Temps plein ou temps partiel (à déterminer selon les besoins et vos disponibilités). Pourquoi choisir un emploi chez Couche-Tard : .Jusqu’à 20% de rabais sur ...Show moreLast updated: 30+ days ago
  • Promoted
Manager Customer Service

Manager Customer Service

National Bank of CanadaMontreal, Montreal (administrative region), Canada
Full-time
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.As a Customer Service Manager, you'll be responsible for supporting and helping transaction service em...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

RPMGlobalMontreal, Montreal (administrative region), Canada
Full-time
Don’t skip a beat, apply to Exertis | JAM!.Customer Service Representative.Erikson Pro, Erikson Commercial.Baie D’Urfe, QC (hybrid environment, at office two days a week).Exertis | JAM, Making the ...Show moreLast updated: 30+ days ago
Customer Service

Customer Service

Linen ChestLaval, Canada
Full-time +1
Quick Apply
Customer Service | Head Office .Our company is growing and we are looking for individuals who strive to be part of a team where delivering exceptional customer service is their passion! It is ...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Randstad CanadaDorval, Quebec, CA
Permanent +1
Quick Apply
We are looking for a dynamic and motivated customer service representative to join the team of a well-established company in the field of industrial safety, catering and professional cleaning produ...Show moreLast updated: 4 days ago
  • Promoted
Manager Customer Service

Manager Customer Service

National BankLasalle, QC, Canada
Full-time
As a Customer service manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professi...Show moreLast updated: 21 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Minogue Medical Inc.Montreal, QC, Canada
Full-time
Minogue Medical is currently looking for a Customer Service Representative who will report directly to the Supply Chain Senior Manager. The incumbent will provide superior customer service and suppo...Show moreLast updated: 3 days ago
  • Promoted
Customer Service Representative - AI Trainer

Customer Service Representative - AI Trainer

DataAnnotationLaval, Quebec (QC), Canada
Full-time +1
DataAnnotation is committed to creating quality AI.Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a customer ...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Groupe RobertBoucherville, Canada
Full-time +1
Quick Apply
Groupe Robert is currently looking for a Customer service Agent for the Boucherville Terminal.Your responsibilities will be as follows : . Process orders received by fax or e-mail.Answer customers and...Show moreLast updated: 3 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

TELUS DigitalMontreal, Montreal (administrative region), Canada
Full-time
Customer Service Representative.E-Commerce Customer Service Rockstars Wanted!.Are you passionate about helping businesses thrive in the digital marketplace? Do you have a knack for solving problems...Show moreLast updated: 20 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Laura Canada Inc.Laval, QC, Canada
Part-time
Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Agent

Customer Service Agent

SanimaxMontreal, Montreal (administrative region), Canada
Full-time +1
Your professional transformation starts here.Are you full of great ideas? Do you dream of building a greener future as part of a company that values your skills and opinions? Are you looking for a ...Show moreLast updated: 7 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Polykar Inc.Montreal, Montreal (administrative region), Canada
Full-time
Reporting to the Customer Service Manager, the Customer Service Representative (CSR) acts as the liaison between customers and Polykar. Working closely with the sales team, the CSR assists with cust...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Agent

Customer Service Agent

InfotronixLaval, CA
Full-time
You love customer service! You like to work in a dynamic environment! Join our team! You will be the image of customer service for our business. Benefits : Performance bonus with each pay Group benef...Show moreLast updated: 9 days ago
  • Promoted
Customer Service Reprsentative

Customer Service Reprsentative

Bank of MontrealMontreal, Montreal (administrative region), Canada
Part-time
Customer Service Representative.Customer Service Representative.Apply locations VILLE DE QUEBEC, QC, CAN time type Part time posted on Posted 3 Days Ago job requisition id R240031640.Retail Banking...Show moreLast updated: 30+ days ago
Customer Service Manager

Customer Service Manager

Fuze HR SolutionsLongueuil, Montérégie, Canada
6 days ago
Job type
  • Full-time
Job description

Are you looking to use your customer service skills to help win and retain customers?

Are you looking for a job where you can use those skills help our team ensure customers have the best possible experience when buying our products and services?

We are a diversified and dynamic company committed to delivering exceptional products and services. We pride ourselves on our customer-centric approach and are looking for a dedicated Customer Service Manager to join our team and help us continue to exceed customer expectations.

As the Customer Service Manager, you will be responsible for overseeing and enhancing our customer service operations. You will lead a team of customer service representatives, develop strategies to improve customer satisfaction, and ensure that our service standards align with our company values.

Key Responsibilities :

  • Team Leadership : Supervise, mentor, and train customer service representatives to ensure high performance and professional development.
  • Customer Support : Handle escalated customer issues and resolve complex queries with efficiency and empathy.
  • Process Improvement : Analyze current processes and workflows, identify areas for improvement, and implement effective solutions to enhance customer experience.
  • Performance Metrics : Enhance, develop, and monitor customer service metrics to establish service benchmarks and targets. Analyze things like response times, satisfaction, and resolution efficacy, to ensure progressive customer experiences.
  • Collaboration : Work closely with other departments to address customer needs and improve service delivery.
  • Reporting : Prepare regular reports on team performance, customer feedback, and service trends

Qualifications :

  • Manager / Supervisor experience
  • 3+ years of customer service experience in a production or project-based environment.
  • Strong computer skills, particularly with MS office (Excel)
  • Experience with ERP with the ability to adapt to customized systems
  • A background in warehousing & distribution will be considered an asset.
  • graphic arts knowledge, print design, or project management will be considered an asset
  • Hours : Monday-Friday 9 : 00 am - 5 : 00 PM

    Create a job alert for this search

    J-18808-Ljbffr