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Customer service trainer Jobs in Calgary, AB

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Customer service trainer • calgary ab

Last updated: 6 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

AirbusCalgary, AB, CA
Full-time
Privacy Preference Center : • •Customer Service Representative page is loaded## Customer Service Representativeremote type : Flexlocations : Calgary,Canadatime type : Full timeposted on : Posted T...Show moreLast updated: 6 days ago
Customer Service Representative

Customer Service Representative

EMCO CorporationCalgary, Alberta, Canada
Full-time
As a Customer Service Representative you will provide sales support to customers via telephone email and walk-ins to our Profit Centres. You will provide the highest level of customer service by ans...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

AlgaeCalCalgary, AB, CA
Full-time
Career with a heart! If you like helping people, and you want to feel supported in your work –– this is the opportunity for you. Every day, concerned people call the AlgaeCal helpline.They’ve just h...Show moreLast updated: 6 days ago
Customer Service Representative

Customer Service Representative

Bank of MontrealMaple Ridge, Alberta, Canada
Part-time
Retail Banking Sales & Service.NOTE : Part time role Minimum of 18.Candidates should be flexible to work within branch hours and available for 3-5 days per week. Delivers exceptional service to B...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

About Staffing Ltd.Calgary, AB, CA
Permanent +1
Connecting you to Administration jobs in Calgary, Alberta!.Alberta-based recruitment company that connects jobseekers to employers across Canada. Established in 1996, About Staffing is a BBB Accredi...Show moreLast updated: 6 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Hoskin GroupCalgary, AB, Canada
Full-time
Please note this a Maternity Leave contract for 1yr with the possibility of extension.Due to the contract nature of this role, benefits will not be provided. Please note that Measur is offering a 4-...Show moreLast updated: 17 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

De Havilland Aircraft of Canada LimitedCalgary, AB, CA
Full-time
Posted Tuesday, March 25, 2025 at 6 : 00 AM | Expires Wednesday, April 9, 2025 at 5 : 59 AM.De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwi...Show moreLast updated: 6 days ago
  • Promoted
Customer Service Associate

Customer Service Associate

RONA+Calgary, AB, Canada
Part-time
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show moreLast updated: 30+ days ago
Customer Service Specialist

Customer Service Specialist

FormationsCalgary, Alberta, Canada
Full-time
Your people skills our products great customer experiences.If youre organized resourceful and ready to support a growing distribution and manufacturing business - wed love to meet you.Location : F...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

TerrafixgeoCalgary, AB, CA
Full-time
Working closely with the local sales team, the CSR will provide sales and office support services to ensure quality, efficiency, and effectiveness across all administrative and sales functions.Gree...Show moreLast updated: 6 days ago
  • Promoted
Customer Service Specialist

Customer Service Specialist

Kleysen Group LtdCalgary, AB, CA
Full-time
We are currently seeking to fill a.Full-Time Customer Service Specialist.Distribution Services business unit in Calgary, AB. Reporting to the Manager, Customer Services, the Customer Service Special...Show moreLast updated: 6 days ago
Customer Service Representative

Customer Service Representative

Cornerstone Building BrandsCalgary, Alberta, Canada
Full-time
As an integral member of the team the Customer Service Representative maintains productive working relationships internally and externally and coordinates all aspects of the sale from orders to del...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

CB CanadaCalgary, Alberta, Canada
Part-time
Customer Service Representative.Red Arrow is currently looking for a Customer Service Representative to join our north Calgary ticket office. This is a part-time position working between 20 - 30 hou...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Durabuilt Windows & DoorsCalgary, AB, CA
Full-time
Quick Apply
Our values are at the core of everything we do!.Stay hungry and act with urgency.For employees, partners and community.We work with great people and expect a lot from them.We are one of Western Can...Show moreLast updated: 17 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Rise PeopleCalgary, AB, CA
Full-time
As Canada’s standard for excellence in first aid and CPR services, St.John Ambulance plays an integral role in our society. Building on a 900-year tradition, St.John Ambulance offers innovative prog...Show moreLast updated: 6 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

BrenntagCalgary, AB, CA
Full-time
The Customer Service Representative is responsible to provide outstanding customer service to our internal and external customers. The Customer Service Representative will support in driving profita...Show moreLast updated: 6 days ago
  • Promoted
Customer Service Advisor

Customer Service Advisor

BHD InstrumentationCalgary, AB, CA
Full-time
Join our Team as a Customer Service Advisor!.We are excited to announce opportunities within our rapidly growing company, now featuring three state‑of‑the‑art calibration and repair laboratories, a...Show moreLast updated: 6 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Bunzl CanadaCalgary, AB, CA
Full-time +2
Customer Service Representative.Be among the first 25 applicants.Customer Service Representative.Your career path has many avenues available for you to succeed. Are you looking to advance at a rate ...Show moreLast updated: 6 days ago
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Customer Service Representative

Customer Service Representative

AirbusCalgary, AB, CA
6 days ago
Job type
  • Full-time
Job description
  • Privacy Preference Center :
  • Customer Service Representative page is loaded## Customer Service Representativeremote type : Flexlocations : Calgary,Canadatime type : Full timeposted on : Posted Todayjob requisition id : JR106284#
  • Your Role and Responsibilities
  • ##
  • Job Summary :
  • The Customer Service Representative is responsible to provide outstanding customer service to our internal and external customers. The Customer Service Representative will support in driving profitability through active service excellence, key performance indicators and commercial excellence activities within their region. Successful Customer Service Representatives can expect to follow a career path leading to other roles.
  • Job Description :
  • Customer Service Excellence :
  • Support and Adhere to HENRI Principles
  • Dedicate the first 2 hours of the day for order entry.
  • Check email for orders and enter any orders outstanding from the previous day. All orders need to be entered within 24 hours of receipt.
  • Review live NSLU / HENRI spreadsheet, update notes and urgent requests
  • Review open order report VA05
  • Review order shipment status ZVL10U and push through DNs as required
  • Attach all documentation to orders
  • Review VF04 to release order blocks
  • Review VFX3 to resolve and release invoices (Freight, low margin, high margin)
  • Review V.23 to release all blocked orders
  • Use MMBE and Production scheduler for inventory availability
  • Conduct Customer follow ups
  • Review credit blocks and product allocation blocks for release
  • Process credit card payments, as required
  • Update CSR KPI’s daily on NSLU / HENRI spreadsheet
  • Treat every Friday as month end
  • Commitment to 4 Hour Response time with internal / external parties. This does not mean bring the full resolution but the minimum is to acknowledge the request and let the party know you are working on it.
  • Maintain a broad knowledge of product availability (i.e. packaging, lead times, inventory)
  • Consignment inventory reconciliation, as required
  • Goods issuing orders shipped from third-party warehouses
  • Arrange collection of empty containers on behalf of the customer
  • Complete administrative tasks and special projects as assigned
  • Monitor customer telemetry to determine order entry
  • Invoice customers for value-added services
  • Upload customer portal invoices daily
  • Collect End User Declarations (EUD’s)
  • Order customer branded labels for warehouses, as required
  • Build and Retain Customer Relationships :
  • Create and Maintain Customer Masters
  • Update Customer specific price (CSP)
  • Timely invoice adjustments
  • Assist with empty container returns
  • Promote Brenntag Connect
  • Process Customer Complaints and forward to the appropriate party
  • Prepare customer required reporting (Open order reports, POD, CofA, customer forms, etc.)
  • Answer after hours customer calls, as assigned (on call schedule / cellular phone)
  • Effectively Manage Email Inboxes :
  • File emails that have been dealt with. Do not keep inbox overflowing so that you cannot organize your day.
  • Identify and train a Backup / Buddy System, in collaboration with your Manager
  • Effective hand off tasks during absences, communication and outstanding actions.
  • Ensure your back up is fully trained and capable to handle your workload in your absence.
  • Safety :
  • Ensure safety is the first priority and that all activities are conducted in accordance with quality, health, safety and environmental management systems as well as corporate and local policies
  • Follow processes to prevent misloads, our goal is Zero Misloads
  • Record Near Miss reports in Brenntag Operations Outreach (BOO) – Min. 6 / year
  • Attend and complete monthly virtual safety training
  • Participate in Mock drills, as required (example : Fire drill, mock recall, etc.)#
  • YOUR PROFILE
  • Education and Experience :
  • Post-Secondary Education; College Diploma in Business or equivalent would be preferred
  • Previous experience in a customer service and / or business administration role (1-3 years)Sound skills in the use of Microsoft Excel, Word, and PowerPoint Previous experience / exposure with ERP systems, preferably SAP, would be considered an asset
  • Strong communication and interpersonal skills
  • Strong attention to detail and time management skills#
  • OUR OFFER
  • We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.
  • Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
  • Competitive pay and incentives.
  • Health and dental paid by company (with exception of LTD)
  • DC pension plan matched 100% by employer up to 6%
  • EFAP
  • Starting 3 Weeks' Vacation
  • Flexible Work Hours
  • Gym / Wellness subsidy
  • Tuition ReimbursementBrenntag Canada Inc. is committed to building a workforce that reflects the communities we serve and to promote a diverse, inclusive, accessible, merit-based, respectful and equitable workplace. Brenntag Canada Inc. provides equal employment opportunities to qualified applicants and employees without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, record of offences, age, marital status, family status, religion, gender identity, protected veteran status, disability or any other status protected by applicable Canadian, provincial or local law.We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Applicable Law's . Let us know if you require a disability-related accommodation.Collection of InformationYour personal information is being collected and will be used to determine your qualifications for employment with Brenntag Canada Inc. This collection of personal information is necessary to the proper administration of the application process. Please do not provide more personal information than what is asked of you. For example, do not include your social insurance number, photograph, or banking information, etc. with your application. We strongly encourage you not to provide us with information beyond that which is requested in the job posting. If you have any questions about the collection, use, disclosure, or retention of your personal information, please .If you are applying for a role located in the province of Quebec, proficiency in both spoken and written French and English is required. Brenntag is an international company, and this position may involve working closely with colleagues, teams, or partners outside of Quebec.## Brenntag TA TeamBrenntag is the leading global distributor of chemicals and ingredients, committed to connecting customers and suppliers within networks. We add value for our customers and partners every step of the way : through our product knowledge, innovation, and sustainable solutions, combined with our passion for service excellence and commitment to safety.Headquartered in Essen, Germany, and with more than 17,500 experts at about 600 locations in 72 countries, our two global divisions, Brenntag Essentials and Brenntag Specialties, offer a full range of industrial and specialty chemicals and ingredients. Therefore, our clients and partners can count on us for global reach combined with local agility and execution.As an employer, we embrace diversity and foster a sense of community and collaboration in an environment where employees are encouraged to share ideas and work together. We engage our employees in the company’s mission for collective success, by building long-term stability and safety through trust and clarity across the organization. We believe in empowering our employees to reach their full potential and shape the future.For more information, please visit
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