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Customer service representative Jobs in Edmonton, AB

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Customer service representative • edmonton ab

Last updated: 4 hours ago

Customer Service Representative

FloForm CountertopsEdmonton, AB, CA
Full-time

Our Edmonton Branch is seeking a Customer Service Representative / Estimator to join the team!.FLOFORM Countertops is a Canadian company with its head office in Winnipeg and has 17 branches and 8 m... Show more

 • New!

Customer Experience Representative - Sales

Indigo Books & MusicEdmonton, Alberta, Canada
Part-time

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy.You role model the Indigo Beliefs by being ... Show more

Customer Service Representative - Remote

Tim's FinancialSherwood Park, Alberta
Remote
Full-time

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more

Customer Sales Representative

Primus WorkforceEdmonton, AB, ca
Full-time +1

Job Title: Customer Experience Representative (ON SITE).The Customer Sales Representative (CSR) will be responsible for engaging directly with in-store customers, introducing them to products, and ... Show more

Customer Service Specialist

Univar SolutionsEdmonton, AB, CA
Full-time

Reporting to the Customer Service Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders from beginning to end, providing a single... Show more

Remote Customer Service Specialist

ForgeFitEdmonton, AB, CA
Remote
Full-time
Quick Apply

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote   Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitnes... Show more

Reception / Customer Service Coordinator

RECRUITMENT PARTNERS INC.Edmonton, AB
Full-time +1

Reception / Customer Service Coordinator.Our client is seeking a Reception / Customer Service Coordinator to support daily office operations, customer communication, and project coordination within... Show more

Sales and Customer Service Representative Remote

HMG CareersEdmonton, Alberta
CA$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingSt. Albert, Alberta
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Customer Service Representative - Remote Work - Great Benefits

American Income Life Insurance CompanyEDMONTON, AB, CA
Remote
Full-time
Quick Apply

Join a respected supplemental benefits provider that has supported working families for more than 65 years.As our organization continues to grow across multiple regions, we’re looking for dep... Show more

Customer Sales Representative

Midas - Edmonton 5392EDMONTON, AB, CA
CA$18.00 hourly
Full-time

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through Provincial & Federal Cer... Show more

Field Service Representative - Dispatchable

Water TechnologiesEdmonton, Alberta, Canada
Full-time

As a Dispatchable Field Service Representative, you’ll be on the front lines providing operations and.This mission critical role involves working on a variety of technologies including, media.RO), ... Show more

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The cities near Edmonton, AB that boast the highest number of customer service representative jobs are:
Customer Service Representative

Customer Service Representative

FloForm CountertopsEdmonton, AB, CA
4 hours ago
Job type
  • Full-time
Job description

Description


Our Edmonton Branch is seeking a Customer Service Representative / Estimator to join the team!


FLOFORM Countertops is a Canadian company with its head office in Winnipeg and has 17 branches and 8 manufacturing facilities located in Western Canada and the Pacific Northwest. FLOFORM manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of Canada’s Best Managed Companies.

Position Summary:
The Estimator is responsible for compiling estimates of how much it will cost to provide a client or potential client with products or services. Responds to general inquiries, processes orders, and promotes additional sales.

Qualifications:
  • High School Diploma with other relatable education
  • Post Secondary Education considered an asset
  • 2 years estimating blueprints, and completing measurements and take offs
  • 2 years customer service experience with experience in similar industry (flooring, cabinets, tile, construction)
  • Basic computer skills with experience using Microsoft Office products and ability to learn other software programs – estimating software
  • Strong organizational skills, with attention to detail
  • Ability to handle challenging situations with diplomacy and respect
  • Works well with team members to resolve issues and move forward in a proactive manner
  • Effective verbal communication skills
  • Proficient mathematical skills with strong understanding of measurements and fractions
  • Ability to solve problems as they arise

Duties and Responsibilities:
  • Maintains a current price list and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer
  • Inputs orders/quotes into the computer system and confirms availability of product
  • Responds to customer inquiries and complaints, and coordinates activities with other departments as necessary; escalates complaints to supervisor as required
  • Establishes proactive communication with customers to ensure understanding of product ordered
  • Responds to general customer enquiries while on-site in a friendly, professional manner and courteous manner
  • Maintains and develops relationships with contractors, clients and sub-contractors
  • Handles quality and service issues to develop/maintain customer loyalty
  • Ensures orders are priced accurately and invoices are issued promptly
  • Resolves pricing/invoicing/credit/payment/shipping discrepancies for customer with the appropriate department(s)
  • Ensures that orders are put into production on time to meet pickup and delivery schedules
  • May handle warranty and service issues as they arise
  • Other duties as assigned

FLOFORM is proud to offer the successful candidate:
  • Competitive Wages
  • Medical and Dental Benefits
  • Paid sick days
  • RRSP matching

FLOFORM Countertops offers a positive and fun working environment that rewards those who share in our mission: “To consistently provide our customers the best countertop purchasing experience available.”

Should this opportunity be of interest to you, submit a resume at www.floform.com/careers

We look forward to meeting you!

To learn more about us we encourage all applicants to visit our website at www.floform.com.
We are an Equal Opportunity Employer.