Customer Service Representative
An exceptional career opportunity awaits! Adecco is actively seeking a highly motivated individual to join our client’s team as a permanent, full-time Customer Service Representative .
This esteemed position is with a leading company specializing in manufacturing, and distributing safety products in Edmonton, AB.
As part of this role, you will have access to an outstanding training program that fosters professional growth. The selected candidate will initially be responsible for data input into the systems, gradually progressing to phone support and then, he will transition to a full-service customer service desk.
If you are prepared to leave a lasting impression in the industry and thrive in a dynamic work environment, we encourage you to submit your application without delay!
- Pay Rate : $25 / hour
- Location : Edmonton, AB potential of Hybrid option
- Shifts : Monday to Friday
- Job type : Full-time Permanent
Advantages :
- Free access to our Aspire Academy for continuing professional education
- Lucrative training programs
- Free parking onsite
Duties and Responsibilities :
- Fulfill order entry transactions following departmental processes
- Answer inbound and initiate outbound customer calls
- Build knowledge of all major product groups to properly support customer contacts
- Resolve customer issues and inquiries efficiently and effectively
- Process credit requests, resolve miss-shipments and provide proof of deliveries
- Provide customer support while expertly navigating between multiple computer sessions
- Resolve or investigate adequately before appropriately escalating calls to the next level
Requirements and Qualifications :
- A high school diploma or equivalent is required, an associate degree is preferred
- 1 to 2 years of experience in a Customer Service environment and its related tasks is advantageous
- SAP Order Management or other order management systems experience is a plus
- Experience with Office 365, Salesforce, SAP, and Esker is also appreciated
- Strong verbal and written communication skills are crucial for success in this role
- Proficient in active listening to fully understand customers’ needs
- Excellent computer skills, including Microsoft Office Suite
- Expertise in handling multiple tasks in high-volume, fast-paced work environment
- Proven ability to approach any change or new situation with a positive attitude
- Demonstrated ability to prioritize tasks to complete them in a timely and accurate manner, with supervision as needed
- Must be legally eligible to work and reside in Canada
Customer Service Representative
The Customer Service Representative will be responsible for providing exceptional customer service and support to clients. The Customer Service Representative will also collaborate with internal teams to address customer needs and contribute to overall customer success. This is a full-time remote ro...
Customer Service Representative - Skyview Location NW
Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Demonstrates a high degree of cust...
Bilingual Customer Services Representative
The role of the Bilingual Client Service Representative is to perform the responsibilities listed below in a positive and professional manner under the guidelines of Total Quality Management (TQM). Strong interpersonal and communication skills dealing with both external customers and with internal c...
Customer Service Representative
Minimum 1 year of customer service experience (preferred). Be part of a team that is passionate about providing exceptional customer service. Minimum 1 year of customer service experience (preferred). Respond to customer inquiries and requests promptly and professionally via phone, email, and live c...
Customer Service Representative CAN
Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Demonstrates a high degree of cust...
Customer Service Representative (Edmonton South)
Customer Service Representative. We continue to stand by our guiding principles of unparalleled customer service, competitive pricing, and expert advice. Assist and greet all customers (in person and on the phone). Process payment from customers. ...
Customer Service Representative
The Customer Service Representative is responsible for closing new customer sales, resolving customer issues, handling service changes, maintaining a strong customer relationship and providing ongoing services to current customers. As a Customer Service Representative, you support our goal of “First...
Customer Service And Sales Support Representative
At last, we now have the ability to work from home virtually so we can hire candidates and service customers from all over the country! Experience in our industry is not required as we have industry-leading training and support to provide you with the tools to be successful and achieve your professi...
inbound customer service representative - contact centre
Address customers' complaints or concerns. Answer inquiries and provide information to customers. Explain the type and cost of services offered. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. ...
Customer Service Representative
We're looking for talented individuals like you to join our team as our Customer Service Representative. Provide accurate information about our products/services and assist customers with placing orders, processing returns, and resolving issues. Maintain detailed records of customer interactions and...