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Remote Customer service representative Jobs in Calgary, AB

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Customer service representative • calgary ab

Last updated: 6 days ago
Bilingual Customer Service Representative- French

Bilingual Customer Service Representative- French

AspiraCalgary, AB, Canada
Part-time
Call Center Operations Team Overview.The Aspira Customer Service Center is a fast-paced, customer-focused environment that delivers 24 / 7 / 365 support to customers across the US and Canada.Our team h...Show moreLast updated: 9 days ago
Customer Service Representative

Customer Service Representative

U-HaulCalgary, Alberta
Part-time
St SE, Calgary, Alberta T2E 7P5 Canada.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As ...Show moreLast updated: 30+ days ago
Sales and Customer Service Representative Remote

Sales and Customer Service Representative Remote

HMG CareersCalgary, Alberta
Remote
Full-time
Quick Apply
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show moreLast updated: 16 days ago
Customer Service Representative

Customer Service Representative

EMCO CorporationCalgary, Alberta, Canada
Full-time
As a Customer Service Representative, you will provide sales support to customers via telephone, email, and walk-ins to our Profit Centres. You will provide the highest level of customer service by ...Show moreLast updated: 30+ days ago
Customer Service Representative - Calgary

Customer Service Representative - Calgary

Indigo Park CanadaCalgary, AB, Canada
Full-time
Customer Service Representative.You would be assisting in supporting our efforts to consistently surpass our customers and clients’ expectations by providing a superior customer service exper...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

BMOCalgary, AB, CAN
Part-time
Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...Show moreLast updated: 30+ days ago
Customer Service Representative (Calgary Crowfoot)

Customer Service Representative (Calgary Crowfoot)

Trail Appliances Ltd.Calgary, AB, Canada
Full-time
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collab...Show moreLast updated: 15 days ago
customer service representative supervisor

customer service representative supervisor

Freedom MobileCalgary, AB, CA
Full-time +1
Experience : 1 year to less than 2 years.Establish work schedules and procedures.Examine and verify the accuracy of work. Co-ordinate, assign and review work.Organize and maintain inventory.Professio...Show moreLast updated: 9 days ago
Customer Service Representative - Remote

Customer Service Representative - Remote

Tim's FinancialCalgary, Alberta
Remote
Full-time
Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ...Show moreLast updated: 30+ days ago
Customer Service Representative Calgary, AB

Customer Service Representative Calgary, AB

DuBois ChemicalsCalgary, Alberta, Canada
Full-time
Its fun to work in a company where people truly BELIEVE in what they are doing!.Were committed to bringing passion and customer focus to the business. DuBois Chemicals is seeking a full-time Custome...Show moreLast updated: 30+ days ago
Customer Service Representative (Service Centre)

Customer Service Representative (Service Centre)

Intact Financial CorporationCalgary, Alberta, CAN
Full-time +1
Pay at Intact is about much more than just salary.Multiple benefits offered to support.Wellness account and much more.Share plan & other savings : up to. Employee Share Purchase Plan (ESPP) – with In...Show moreLast updated: 6 days ago
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Randstad CanadaCalgary, Alberta, CA
Permanent
Quick Apply
Are you a dynamic and customer-focused individual looking for a challenging new role in the telecommunications industry? We are seeking a dedicated and professional French / English Bilingual Custome...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Staffmax Staffing & RecruitingCalgary
Temporary
Staffmax is working with our client to hire a dedicated Customer Service Representative for a 6-month contract.This role involves handling customer interactions with professionalism and care while ...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

CB CanadaCalgary, Alberta, Canada
Part-time
Customer Service Representative.Red Arrow is currently looking for a Customer Service Representative to join our north Calgary ticket office. This is a part-time position working between 20 - 30 hou...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Durabuilt Windows & DoorsCalgary, AB, Canada
Full-time
Our values are at the core of everything we do!.Stay hungry and act with urgency.For employees, partners and community.We work with great people and expect a lot from them.We are one of Western Can...Show moreLast updated: 30+ days ago
Customer Service Representative (CSR)

Customer Service Representative (CSR)

All Weather WindowsCalgary, AB TCV, CAN
Full-time
If you’re looking for a challenge, you’ve come to the right place, because no matter who you are or where you come from, we’re all building something. Whether it’s a home, a career, a family or a fu...Show moreLast updated: 14 days ago
Service Coordinator / Customer service Representative

Service Coordinator / Customer service Representative

Hi-Tech Cabinets and Closets Inc.Calgary, AB, Canada
Full-time
Hi-Tech Cabinets & Closets.We are searching for a member to add to our close-knit team of individuals in Customer Service in Calgary, AB. We are a hard-working company and are seeking to improve...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

City of CalgaryCalgary, Alberta, Canada
Full-time
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, joinThe City of Calgary. City employees deliver the services, run the p...Show moreLast updated: 30+ days ago
Customer Service Representative (LTL)

Customer Service Representative (LTL)

Equation Staffing SolutionsCalgary, Alberta, Canada
Full-time +1
Quick Apply
Our client in Calgary is an industry-leading transportation and supply-chain company, and they are looking for a Customer Service Representative (LTL) who will respond to client inquiries and reque...Show moreLast updated: 30+ days ago
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The cities near Calgary, AB that boast the highest number of customer service representative jobs are:
Bilingual Customer Service Representative- French

Bilingual Customer Service Representative- French

AspiraCalgary, AB, Canada
9 days ago
Job type
  • Part-time
Job description

Job Description

Job Description

Retail Contact Center Team Overview

The Aspira Customer Service Center provides 24 / 7 / 365 inbound and outbound customer support, addressing inquiries, reservations, and purchases while adhering to company policies and contractual obligations.

Position Purpose and Impact

Seeking a Part-Time Bi-lingual French, Customer Service Representative. The Customer Service Representatives manages inbound and outbound customer interactions, assisting with reservations, permits, and general inquiries. The role focuses on delivering exceptional service to foster long-term customer loyalty.

This is a fully remote, part-time, position working approximately 29 hours per week.

Responsibilities

  • Respond to inbound and outbound calls providing clear and professional communication and resolving customer inquiries or issues.
  • Follow established processes to assist customers with reservations, ticketing, permits, and other services.
  • Effectively transfer customers to the appropriate department when needed.
  • Seek management support when necessary for complex issues or escalations.
  • Document customer interactions accurately according to company standards.
  • Update customer accounts and system information accurately.
  • Meet individual KPIs and support department goals for customer service excellence.
  • Adhere to company policies, procedures, and performance standards.
  • Complete all required training and coaching within set timeframes.
  • Communicate effectively with leadership and team members during shifts, ensuring proper handoff of work.
  • Contribute to a positive team environment by delivering best-in-class service and supporting department goals.
  • Perform other duties as assigned to support the contact center.
  • A flexible schedule is required, including evening or weekend hours

Desired Qualifications

  • Strong customer service skills with a professional, calm demeanor.
  • Ability to listen attentively, demonstrate empathy, and respond to customer needs.
  • Builds rapport with customers through friendly and professional interactions.
  • Proficient in following scripts and documenting customer interactions.
  • Demonstrates ownership and accountability, ensuring customers receive exceptional service.
  • Strong communication skills, both verbal and written, with excellent attention to detail.
  • ​ Desired Education and Experience

  • High School Diploma or equivalent.
  • 1+ years of inbound contact center experience.
  • 2+ years of customer-facing experience in a service role.
  • Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
  • Typing speed of 50+ words per minute and proficiency with telecommunication tools, chat, and SMS.
  • ​ Desired Hardware and Software Competency

  • Basic proficiency in Microsoft Office Suite.
  • Familiarity with contact center software (e.g., Amazon Connect, Verint) is a plus.
  • General internet skills and the ability to use various online tools.
  • General Physical Demands

    The below physical demands are representative of those required to successfully perform the essential functions of this job.

  • Visual Acuity : Close visual acuity to read and analyze data on a computer monitor.
  • Hearing Ability : Must be able to communicate effectively in person, over the phone, and through electronic media.
  • Manual Dexterity : Operation of a phone, keyboard, mouse, and general office equipment.
  • Repetitive Motion : Regular and consistent use of hands and fingers for typing, writing, and other computer-related tasks.
  • Lifting and Carrying : Occasional lifting and carrying of office supplies and materials weighing up to 10 pounds.
  • Sedentary Work and Body Position : The majority of work is performed while stationary or sitting at a desk or computer workstation. Prolonged periods of sitting and working on a computer are required. The ability to maintain the required body positions for extended periods, including sitting and using a computer is required. An ability to move within an office setting as well as departing and returning to a workstation punctually for assigned breaks periods is required.