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Remote Customer service representative Jobs in Calgary, AB
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Customer service representative • calgary ab
Bilingual Customer Service Representative- French
AspiraCalgary, AB, CanadaCustomer Service Representative
U-HaulCalgary, AlbertaSales and Customer Service Representative Remote
HMG CareersCalgary, AlbertaCustomer Service Representative
EMCO CorporationCalgary, Alberta, CanadaCustomer Service Representative - Calgary
Indigo Park CanadaCalgary, AB, CanadaCustomer Service Representative
BMOCalgary, AB, CANCustomer Service Representative (Calgary Crowfoot)
Trail Appliances Ltd.Calgary, AB, Canadacustomer service representative supervisor
Freedom MobileCalgary, AB, CACustomer Service Representative - Remote
Tim's FinancialCalgary, AlbertaCustomer Service Representative Calgary, AB
DuBois ChemicalsCalgary, Alberta, CanadaCustomer Service Representative (Service Centre)
Intact Financial CorporationCalgary, Alberta, CANBilingual Customer Service Representative
Randstad CanadaCalgary, Alberta, CACustomer Service Representative
Staffmax Staffing & RecruitingCalgaryCustomer Service Representative
CB CanadaCalgary, Alberta, CanadaCustomer Service Representative
Durabuilt Windows & DoorsCalgary, AB, CanadaCustomer Service Representative (CSR)
All Weather WindowsCalgary, AB TCV, CANService Coordinator / Customer service Representative
Hi-Tech Cabinets and Closets Inc.Calgary, AB, CanadaCustomer Service Representative
City of CalgaryCalgary, Alberta, CanadaCustomer Service Representative (LTL)
Equation Staffing SolutionsCalgary, Alberta, Canada- Cambridge, ON (from $ 35,100 to $ 57,500 year)
- Trois-Rivieres, QC (from $ 32,906 to $ 56,168 year)
- Saanich, BC (from $ 33,881 to $ 56,043 year)
- Longueuil, QC (from $ 34,369 to $ 55,000 year)
- Saskatoon, SK (from $ 33,719 to $ 53,262 year)
- Milton, ON (from $ 40,950 to $ 53,168 year)
- Hamilton, ON (from $ 31,200 to $ 53,016 year)
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Bilingual Customer Service Representative- French
AspiraCalgary, AB, Canada- Part-time
Job Description
Job Description
Retail Contact Center Team Overview
The Aspira Customer Service Center provides 24 / 7 / 365 inbound and outbound customer support, addressing inquiries, reservations, and purchases while adhering to company policies and contractual obligations.
Position Purpose and Impact
Seeking a Part-Time Bi-lingual French, Customer Service Representative. The Customer Service Representatives manages inbound and outbound customer interactions, assisting with reservations, permits, and general inquiries. The role focuses on delivering exceptional service to foster long-term customer loyalty.
This is a fully remote, part-time, position working approximately 29 hours per week.
Responsibilities
- Respond to inbound and outbound calls providing clear and professional communication and resolving customer inquiries or issues.
- Follow established processes to assist customers with reservations, ticketing, permits, and other services.
- Effectively transfer customers to the appropriate department when needed.
- Seek management support when necessary for complex issues or escalations.
- Document customer interactions accurately according to company standards.
- Update customer accounts and system information accurately.
- Meet individual KPIs and support department goals for customer service excellence.
- Adhere to company policies, procedures, and performance standards.
- Complete all required training and coaching within set timeframes.
- Communicate effectively with leadership and team members during shifts, ensuring proper handoff of work.
- Contribute to a positive team environment by delivering best-in-class service and supporting department goals.
- Perform other duties as assigned to support the contact center.
- A flexible schedule is required, including evening or weekend hours
Desired Qualifications
Desired Education and Experience
Desired Hardware and Software Competency
General Physical Demands
The below physical demands are representative of those required to successfully perform the essential functions of this job.