Customer service receptionist Jobs in Montreal, QC

We care about your health and your future : Complete group insurance coverage (medical, dental, vision, STD, LTD, etc) : premiums paid by Employer (except LTD paid by the employee) Employee and Family Assistance Program (PAEF) Telemedecine Group RRSP : Matching plan up to a maximum of 5% (as soon as you are hired) Personal Leave - three (3) days / year - Product discounts Vacation paid holiday season company closure On-site parking with electric charging stations Would you like to work in an organization that puts its employees first, that is committed to supporting you in your professional development? Do you want to pursue your career in a company that continues to grow? This position is for you. OPPORTUNITY : CUSTOMER SERVICE AGENT If you are a dynamic person, who likes to accomplish various tasks and are a team player, we invite you to read the description below and send us your application. Reporting to the Customer Service Supervisor, the person will mainly assume the following tasks : Ensure efficient customer service (email / phone) Respond to price and inventory availability inquiries Request transport / freight costs Correspond daily with customers and company representatives Offer the product that best meets our customer’s needs Order entry in ERP system Validate order entry accuracy in relation to purchase order (codes, prices, descriptions) Verify agreements for exceptions Calculate transport costs based on order Ensure inventory availability and location site (sand) Transportation / logistics planning Prepare necessary documents for shipment of goods Calculate transport rates according to applicable charts Track deliveries Other related administrative tasks for customer service. Skills required : Essential - Perfectly bilingual Essential - Customer service experience, preferably in an industrial environment Essential – Proficient in Microsoft Office (word / Excel) and Outlook Essential – High school diploma Asset Experience in a large retail and distribution and EDI company Asset- Education or experience in Logistics transport Asset- Transportation of Dangerous Goods certificate Asset- Knowledge of ERP system Abilities : Good written and grammar skills in both French and English Customer oriented and great communication skills Sense of organization and meticulous Dynamic and Strong team spirit Organized and good management of priorities Focused and detailed oriented Skills required : Essential - Perfectly bilingual Essential - Customer service experience, preferably in an industrial environment Essential – Proficient in Microsoft Office (word / Excel) and Outlook Essential – High school diploma Asset Experience in a large retail and distribution and EDI company Asset- Education or experience in Logistics transport Asset- Transportation of Dangerous Goods certificate Asset- Knowledge of ERP system Abilities : Good written and grammar skills in both French and English Customer oriented and great communication skills Sense of organization and meticulous Dynamic and Strong team spirit Organized and good management of priorities Focused and detailed oriented